Business Details
24 Years
experience
Premier Auto Repair & Maintenance in Raleigh
At Autohaus Imports, we specialize in comprehensive car repair and maintenance services tailored to both import and domestic vehicles. Since 2002, our ASE-certified technicians have provided expert diagnostics and repairs using top-quality OEM parts and advanced tools. We prioritize personalized service, ensuring every client receives transparent communication, competitive pricing, and a commitment to long-term vehicle reliability.Our 3-year/36,000-mile warranty and complimentary amenities like rental cars and a comfortable waiting area underscore our dedication to customer satisfaction. Founded by Doug and Donna Rogers, our independent shop blends decades of dealership experience with a community-focused approach to automotive care.
Services
Import Car Repair
Domestic Car Repair
ASE Certified Maintenance
Warranty Service
Rental Car Program
Details
- Year established: 2002
Highlights and features
- We offer ASE-certified technicians with decades of dealership experience.
- Our 3-year/36,000-mile warranty guarantees parts and labor quality.
- Complimentary rental cars and shuttle services ensure client convenience.
- 25+ years of expertise in repairing complex import and domestic vehicles.
- Personalized service prioritizing transparency and long-term vehicle health.
Associations and certifications
- ASE
What people say
Friendly staff
Honest feedback
Complimentary rentals
Timely service
No upselling
Services
Import Car Repair
Specialized repair services for luxury imports (Mercedes-Benz, BMW, Audi, Lexus) using OEM parts and factory diagnostic tools. Technicians receive 48+ hours of annual training to ensure precision repairs. Clients benefit from a 3-year warranty and dealership-level expertise at competitive pricing.
Domestic Car Repair
Comprehensive maintenance for domestic vehicles focusing on engine diagnostics, brake systems, and factory-recommended schedules. ASE-certified technicians ensure reliable repairs with emphasis on prolonging vehicle lifespan. Services include AC repair, transmission work, and state inspections.
ASE Certified Maintenance
Factory-standard maintenance performed by ASE-certified specialists. Covers oil changes, computer diagnostics, and safety checks using up-to-date technical databases. Ensures optimal performance for both import and domestic vehicles through standardized quality protocols.
Warranty Service
36-month/36,000-mile warranty covering most repairs with transparent terms. Complimentary roadside assistance included. Warranty service replicates dealership standards while maintaining personalized client communication throughout the repair process.
Rental Car Program
New rental fleet available for clients during service appointments. Includes shuttle service and drop-off options for local areas. Program designed to minimize client disruption while maintaining vehicle reliability focus.
People
Doug Rogers
Owner
ASE-certified automotive specialist with 45+ years in the industry. Former dealership technician turned business owner. Focuses on technical accuracy and personalized service while managing repair operations.
Donna Rogers
Co-Owner
30-year automotive industry veteran overseeing business operations. Former Infiniti dealership CFO with expertise in client relations. Manages financial systems and facility amenities like the client waiting area.
Questions
What services does Autohaus Imports offer for luxury import vehicles?
We specialize in maintenance and repairs for luxury imports like Mercedes-Benz, BMW, Lexus, and Audi using OEM parts and advanced diagnostics.
Do you provide warranty coverage for repairs?
Yes, most repairs come with a 3-year/36,000-mile warranty and complimentary roadside assistance.
Can I schedule an appointment online?
Yes, use our online scheduler or call (919) 881-0364 for all service bookings.
Are your technicians certified for complex vehicle diagnostics?
All technicians are ASE-certified and trained on the latest diagnostic tools for modern vehicles.
What amenities are available during vehicle service?
Enjoy a business center, refreshments, and comfortable seating in our recently renovated waiting area.
Do you service domestic car models?
Yes, we repair and maintain all major domestic brands including Ford, Chevrolet, and Dodge.
Videos
Reviews (4)
Harriett S.
Jul 17, 2020
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My first impression of this company was formed as a result of a phone conversation. I must say that MJ is a complete professional and as far as I'm concerned he is the face of the company. I've never experienced such warmness and profound details to customer satisfaction. After that amazing encounter I was blown away by the analysis that was performed on my car. Every issues was laid out (problem and cost) by the mechanic so that I could understand them with criticality in mind. The next day which happen to be a Friday I dropped my car off for the first urgent repair and an oil change
Liz L.
Jun 19, 2020
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PLEASE DO NOT TAKE YOUR CAR HERE. THEY ARE PROFESSIONAL SCAMMERS. They said they were changing 6 spark plugs on a Mercedes Benz Glk and when I took it back for maintenance, they said that these people had only changed 3. Charged me $800 guaranteeing the problem was fixed. They also put in low quality spark plugs in my car making the engine light go on after a person bought the car from me. The manager SHANNA GOODING should be fired for knowing this and completely scamming me. They even left a full diagnosis on one of the coils- Truly disappointed at how evil people can be especially this business
Tracey H.
Feb 11, 2020
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I can't say enough good things about this place! I have been using them for a couple years and I can honestly say that every single experience I've had with them has been excellent, not just great, but EXCELLENT!! Shanna and MJ are absolutely phenomenal to work with!! They are completely transparent and they go out of their way to help you!!
Jessica F.
Oct 29, 2019
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This is the BEST auto repair shop I have ever been to. Their customer service is phenomenal. Their waiting area is the nicest area I have ever seen. So cozy & nice, you will forget that you are at an Auto Shop. These people are honest and show such great concern for your car & owners. They fixed my car quick and did an awesome job. I would highly recommend them to everyone!
