Business Details
26 Years
experience
Emergency
services
Trusted IT Support & Managed Services in Atlanta
Founded in 2000, Zanacore Technologies has established itself as Atlanta's leading provider of IT consulting and managed services. Our mission centers on delivering measurable returns on technology investments for small and medium-sized businesses across legal, medical, and manufacturing sectors. With a team co-founded by Jack Marder and Jason Poole, we combine 20+ years of collective IT expertise with Christian principles to guide every client interaction. Our proactive approach to network configuration follows industry-standard best practices, minimizing downtime while maximizing productivity and data security.We distinguish ourselves through guaranteed response times, a money-back guarantee, and a commitment to transparent, predictable pricing models. Our client partnerships span decades, evidenced by testimonials highlighting superior technical expertise and customer service that consistently exceeds industry standards.
Services
IT Consulting
Cloud Services
Network Security
VoIP Solutions
Data Backup
Disaster Recovery
Hardware as a Service
Office 365 Migration
Email Protection
Managed IT Support
Details
- Year established: 2000
Highlights and features
- We guarantee response times and offer a money-back guarantee
- 20+ years serving Atlanta's SMB market with proven IT solutions
- Christian values guide our transparent business practices
- Proactive network management reduces downtime by 70%
- Dedicated team of certified IT professionals available 24/7
What people say
Superior customer service
Technical expertise
Predictable pricing
Proactive support
Decades-long partnerships
Services
IT Consulting
Our IT consulting services provide strategic technology planning tailored to your business needs. We evaluate existing systems, identify vulnerabilities, and implement customized solutions that align with organizational goals. With Virtual CIO services and technology roadmaps, we help businesses optimize their IT investments while maintaining security and compliance standards.
Cloud Services
We specialize in seamless cloud adoption strategies that balance cost-efficiency with operational needs. Our experts assess infrastructure readiness, execute secure migrations, and provide ongoing cloud management. Services include Office 365 implementation, hybrid cloud solutions, and cloud security architecture to ensure business continuity and data protection.
Network Security
Our comprehensive security solutions protect against evolving cyber threats through layered defense strategies. We implement threat monitoring systems, conduct risk assessments, and deploy advanced protection measures including spam filtering, endpoint security, and secure network access controls tailored to SMB requirements.
Data Backup
We provide automated, continuous data backup solutions with guaranteed recovery times. Our business continuity plans include on-site and cloud storage options, ensuring critical business data remains protected against hardware failures, cyberattacks, or natural disasters through redundant systems.
VoIP Solutions
Our VoIP implementations deliver enterprise-grade communication solutions at affordable prices. Using Digium technology, we deploy scalable phone systems with advanced features like unified communications, mobile integration, and call analytics while ensuring reliability and call quality.
People
Jack Marder
CEO
Founder with 20+ years in IT services, Jack established Zanacore's Christian values-driven approach. He focuses on strategic growth while maintaining technical excellence and client satisfaction as core priorities.
Jason Poole
Business Partner
Joined in 2007 to expand service offerings, Jason oversees operations and technical teams. His leadership ensures consistent delivery of high-quality IT solutions across all client engagements.
Questions
What IT services do you specialize in for Atlanta businesses?
We focus on managed IT support, cloud solutions, network security, VoIP systems, data backup, and Office 365 migration specifically tailored for legal, medical, and manufacturing SMBs.
How do your IT support plans work?
Our NetGuard plans offer flat-rate pricing with proactive monitoring, guaranteed response times, and predictable costs. Services include 24/7 network maintenance and emergency support.
What security measures do you implement?
We deploy multi-layered security including threat monitoring, risk assessments, spam filtering, and secure access controls to protect against malware, phishing, and unauthorized access.
Do you offer cloud migration services?
Yes, we provide comprehensive cloud assessments, migration planning, and implementation services including Office 365 adoption and hybrid cloud solutions.
How quickly do you respond to IT emergencies?
Our SLAs guarantee rapid response times with 24/7 availability for critical issues, backed by our money-back guarantee.
What makes your IT services different?
We combine technical expertise with Christian business ethics, offering personalized service from certified professionals who understand SMB technology challenges.
Reviews (5)
Karen Lynn
Oct 18, 2020
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Working with Zanacore has been awesome. They provide full turn-key IT services for our company. Partnering with Zanacore has been one of the best IT decisions we've made. We always know where we stand as far as security and function and we don't have to worry about surprise expenses in order for our system to remain state of the art. I highly and confidently recommend Zanacore Technologies for IT solutions and support.
Ken Harp
Aug 05, 2020
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We have been a customer of Zanacore for years and what makes the difference for me is trust. I trust the ownership of Zanacore like no other IT company I have ever had. I trust them to do their best, to care to be fair and not to rip us off. Having someone you can trust is so hard to come by these days and I trust Zanacore Technologies.
Shane Sparks
Jun 24, 2020
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I highly recommend Zanacore for your IT needs, they have been and continue to be very professional, responsive, and a pleasure to work with. Zanacore provides quality support and service, and they have helped our small business grow tremendously as we prepare for our SOC2 audit. We receive boutique-level personalized service with a warm human element, at lower prices than the other firms we researched, a true value. Jack, the CEO, has personally helped us with issues large and small, and it is clear he is in business for the right reasons and because he loves to serve others, what a joy and pleasure
Reesa McLean
Jun 19, 2020
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Zanacore has always provided excellent and friendly customer service. They have a quick turnaround response time in addressing and resolving our technical issue(s). The owner, Jack Marder, takes the time to help guide and advise me, he often recommends office equipment that will best suit our organization's needs.
Devon Jackoniski
Aug 30, 2019
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Zanacore Techonologies has proven to be an outstanding company with wonderful customer service. In my particular situation, they were empathetic and fully engaged in the correction of my computer issues with sensitivity to deadlines. I highly recommend Zanacore Technologies for your IT solutions.
