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Bud & Ralph's Appliance Service Bud & Ralph's Appliance Service
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Business Details
40 Years
experience
Your Trusted Appliance Repair Experts in Grand Forks
Bud & Ralph's Appliance Service has been a trusted name in appliance repair since 1986. Our journey began when Bud Olson and Ralph Tack acquired the appliance department from Goodman's Furniture, establishing a foundation built on reliability and customer care. Over four decades, we've expanded from two service vans to a team of 14 employees operating four vans and maintaining a fully staffed shop. Recognized as the Grand Forks Herald's 'People's Choice for Best Appliance Repair' multiple times, we pride ourselves on factory-trained technicians and warranty authorization for major brands. Our commitment to quality service continues through three generations of leadership, including Jane Olson's tenure after Bud's passing and our current employee-owned structure.

We offer comprehensive repair services for household appliances, sell guaranteed reconditioned appliances, and maintain an extensive parts inventory. Our team's expertise spans over 40 years of combined experience, with technicians like Mark (15 years) and Phil (43 years) ensuring exceptional service delivery. We serve Grand Forks, Fargo-Moorhead, and surrounding areas, maintaining our family-oriented approach while implementing modern repair techniques. Our shop operations complement in-home services, providing cost-effective solutions for appliances beyond on-site repair capabilities. This dedication to adaptability and customer satisfaction has solidified our position as a preferred service provider for major appliance manufacturers.
Services
Appliance Repair Parts Sales Reconditioned Appliances In-Home Service Shop Repairs Warranty Service Refrigerator Repair Washer/Dryer Repair Dishwasher Repair
Details
  • Year established: 1986
Highlights and features
  • We have over 40 years of combined experience in appliance repair
  • Our technicians are factory-trained and warranty authorized
  • We offer both in-home and shop-based repair solutions
  • We maintain an extensive inventory of appliance parts
  • We provide guaranteed reconditioned appliances at affordable prices
What people say
People's Choice winner Factory-trained technicians Quality reconditioned appliances Reliable service Experienced staff
Update Listing
Services
Appliance Repair
We provide comprehensive in-home repair services for major household appliances including refrigerators, ranges, washers, and dryers. Our factory-trained technicians service all brands with warranty authorization. With 40+ years of combined experience, we ensure quality repairs using genuine parts.
Parts Sales
Our fully stocked shop offers appliance parts for immediate purchase. We maintain an extensive inventory while accessing additional parts through trusted vendors. Our knowledgeable staff helps customers find the right components for DIY repairs or professional installations.
Reconditioned Appliances
We sell guaranteed reconditioned appliances at affordable prices. Each unit undergoes thorough inspection and refurbishment to ensure reliable performance. This service provides cost-effective solutions for customers seeking quality appliances without new pricing.
Shop Repairs
Our fully staffed shop handles complex repairs requiring specialized equipment. Technicians with up to 15 years' experience perform detailed diagnostics and repairs. This service offers cost-effective alternatives when on-site repairs aren't feasible.
Warranty Service
As warranty-authorized service providers for major brands, we perform covered repairs meeting manufacturer standards. Our technicians maintain factory certifications to ensure proper service execution and warranty compliance for appliances regardless of purchase location.
People
Jane
Owner
Jane Olson has led Bud & Ralph's since 2001, continuing the family tradition of quality appliance service. With over two decades of leadership experience, she maintains the company's commitment to customer satisfaction and professional service standards.
Ralph
Former Owner
Ralph Tack co-founded Bud & Ralph's in 1986 with 59 years of industry experience. He helped establish the company's reputation for reliable service before passing away in 2025. His legacy continues through our dedicated team.
Mark
Shop Technician
Mark brings 15 years of expertise to our shop repairs, specializing in complex appliance diagnostics. His extensive experience ensures accurate assessments and quality repairs for appliances requiring specialized shop equipment and attention.
Phil
In-Home Technician
Phil has provided in-home appliance service for 43 years, making him one of our most experienced field technicians. His deep knowledge of appliance systems ensures efficient on-site repairs and exceptional customer service.
Dianne
Office Staff
Dianne manages our customer service operations with professionalism and care. Her role ensures smooth coordination between customers and technicians, maintaining our commitment to personal attention and timely service delivery.
Questions
What areas do you service?
We service Grand Forks, Fargo-Moorhead, and surrounding areas in North Dakota and Minnesota.
Do you offer emergency repair services?
We operate Monday-Friday 8AM-5PM and recommend contacting us during business hours for urgent repairs.
Are your technicians certified?
Yes, our technicians are factory-trained and warranty authorized for major appliance brands.
Do you sell appliance parts?
Yes, we have an extensive parts inventory available for purchase in our fully stocked shop.
What payment methods do you accept?
Please contact our office directly to discuss available payment options for your specific service needs.
How can I schedule a repair?
Call us at 701-772-7106 during business hours to schedule an appliance repair appointment.
Reviews (3)
Gale Zejdlik
Jul 04, 2021 Report
Repair person was pleasant, professional, and very informative. He took care of our issue quickly. Very happy with the experience.
Joe Benjamin
Jan 28, 2021 Report
Positive:Quality
Great technician. Was up front and honest about the issue. Got us going again. Very friendly and professional! Will definitely use them in the future for repairs!
Service:Repair washer / dryer
Curtis Haynes
Dec 14, 2020 Report
Over priced and lying. I brought a dryer into get cleaned and looked over. I was charged 75 bucks. Told me they found a bad wire and replaced it, other than that it was good to go. Got it home within the week it started Squeaking .brought the dryer back to have it fixed, they called me and said it would cost $300 to replace the Bearings or they could Grease them for me but they would start Squeaking again. I ASKED them to Grease the bad bearing and I would pick up. When I picked up the dryer they had charged me for cleaning it again. They did refund me the charge for the second cleaning, but when