Our willingness to lend a hand is not exclusive to the work that we do in the restoration and recovery industry. While our SERVPRO team of professionals has more than a century of combined experience in the various fields we specialize in, our greatest achievements are the differences we can make in the lives of our customers.
From our owners, Allan and Pamela McMillon, to our full roster of qualified recovery specialists, we have our customers best interest in mind, with every step of work we do. While our area might best be known for its scenic vistas of Douglas Lake and the Smokey Mountains National Park, along with entertainment venues that help to generate tourism to the area like Dollywood, we also know how to take care of one another.
From our owners, Allan and Pamela McMillon, to our full roster of qualified recovery specialists, we have our customers best interest in mind, with every step of work we do. While our area might best be known for its scenic vistas of Douglas Lake and the Smokey Mountains National Park, along with entertainment venues that help to generate tourism to the area like Dollywood, we also know how to take care of one another.
Services
When it comes to restoration and recovery efforts, you need experienced professionals that have the training and equipment to make a difference quickly for your property. Because most loss incidents worsen the longer they go unrestored, reaching an emergency fast is a top priority of our SERVPRO team.
Water Damage
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Our drying and recovery process is state-of-the-art, showcasing the advancements of the industry both in our techniques and the equipment used. In-place drying is faster and more efficient than other solutions and causes less disruption and upheaval for your home. To achieve this, we lean on the sophisticated drying tools at our disposals, such as our high-velocity air movers, desiccant dehumidifiers, and weighted extractors.
Fire Damage
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Fires are a hazardous situation and can be equally as threatening once the flames have gotten extinguished. Mitigating loss in these situations is critical and involves the fast and confident response of our well-trained SERVPRO fire recovery team.
We proudly have two female technicians certified in Fire & Smoke Restoration (FSRT) with more than nine years of experience, which can help to illustrate the emphasis that we have on the diversity of our team and meeting the needs of our customer base.
We proudly have two female technicians certified in Fire & Smoke Restoration (FSRT) with more than nine years of experience, which can help to illustrate the emphasis that we have on the diversity of our team and meeting the needs of our customer base.
Storm Damage
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One of the technicians for our disaster relief division has a decade of experience in this niche, helping to steer the rest of our team to make confident and efficient approaches with every step of storm recovery. Severe weather events can happen in Gatlinburg and Pigeon Forge at any time of the year, which can damage resort accommodations, lodges, and thousands of homes in the area.
Commercial Restoration
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There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.
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