Business Details
43 Years
experience
Emergency
services
Trusted Home Health Care for Seniors in San Francisco
Institute on Aging (IOA) has been a trusted leader in senior care since 1983, dedicated to enhancing the quality of life for aging adults and individuals with disabilities. Our mission-driven approach prioritizes dignity, independence, and community integration through personalized care solutions. With decades of expertise, we coordinate and deliver comprehensive services including in-home care, dementia support, adult day programs, and caregiver coaching. Our team of seasoned professionals combines healthcare, social engagement, and innovative technology to address the unique needs of each client. Recognized for our non-profit commitment to ethical care, we maintain partnerships with healthcare organizations and community networks to provide over 20 integrated programs.Backed by 91% client satisfaction scores, our compassionate approach fosters measurable improvements in clients' emotional well-being, mobility, and social connection. As pioneers in elder care models, we operate California's longest-running 24/7 Friendship Line and the nationally recognized PACE program. Our leadership team brings extensive healthcare management experience, ensuring continuous service excellence across San Francisco, Marin, San Mateo, Santa Clara, and the Peninsula. We maintain rigorous quality standards through accreditation processes and client-centered care planning tailored to diverse cultural backgrounds.
Services
Personalized Care Coordination
In-Home Care
Dementia Care
Care Management
Adult Day Care
PACE Program
Caregiver Support
Respite Care
Elder Abuse Prevention
Social Connection Programs
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of specialized expertise in senior care coordination
- Our 24/7 Friendship Line provides immediate emotional support and crisis intervention
- 91% client recommendation rate based on 2025 satisfaction scores
- Non-profit mission ensures care decisions prioritize client needs over profits
- Integrated PACE program combines medical care, therapy, and social services
What people say
Compassionate support
Positive force
Amazing care
Personalized guidance
Dignified treatment
Services
Personalized Care Coordination
Our dedicated care teams create customized support plans that address medical, emotional, and practical needs. We guide families through aging challenges with expert assessments and ongoing adjustments. Services integrate healthcare management with social support to maintain independence at home.
Dementia Care
Specialized programs for Alzheimer's and dementia include trained caregivers, cognitive enrichment activities, and family education. Our approach focuses on safety, consistency, and preserving quality of life through personalized care plans.
In-Home Care
Professional caregivers provide tailored assistance with daily living activities in clients' homes. Services include personal care, medication reminders, and mobility support delivered by compassionate, vetted professionals across the Bay Area.
PACE Program
All-inclusive medical care, physical therapy, and social activities for seniors through our Program of All-Inclusive Care for the Elderly. This Medicare-certified program coordinates comprehensive health services under one roof.
Caregiver Support
We offer coaching, respite care, and educational resources for family caregivers. Our support includes stress management strategies, care planning guidance, and access to community resources to prevent caregiver burnout.
People
J. Thomas Briody
President & CEO
MHSc with 25+ years in elder care leadership. Expanded IOA's services to southern California and doubled organizational capacity while maintaining focus on non-profit mission-driven care.
Tara McGuinness
Chief Operating Officer
25+ years healthcare executive with expertise in senior care operations. Oversees home care, PACE program, and quality initiatives. Former leader at HumanGood with economics background and financial analysis expertise.
Roxana R. Blades
Chief Financial Officer
MBA with extensive non-profit financial management experience. Oversees accounting, HR, and IT operations. Former VP at Aspera Inc. and Federal Reserve Bank of San Francisco veteran.
Dustin Harper
Chief Strategy Officer
20 years developing community-based senior programs. Focuses on expanding access for low-income older adults and people with disabilities through strategic partnerships and innovative service models.
Chris Wallner
Chief Marketing and Sales Officer
Strategic marketing leader with dual expertise in non-profit and commercial sectors. UC Davis graduate with personal experience using IOA's caregiver coaching programs for his aging parents.
Questions
What services does Institute on Aging offer for seniors?
We provide in-home care, dementia support, care management, adult day programs, PACE medical services, caregiver coaching, and elder abuse prevention across the Bay Area.
Does Institute on Aging serve individuals with dementia?
Yes, we offer specialized dementia care including trained caregivers, day enrichment programs, and family education through our Companio program.
What geographic areas do you serve?
We serve San Francisco, Marin, San Mateo, Santa Clara counties, and the Peninsula region with both in-home and center-based services.
Is Institute on Aging a non-profit organization?
Yes, we're a 501(c)(3) non-profit since 1983, ensuring our care decisions prioritize client needs over financial interests.
How does your care coordination process work?
Our process includes initial assessment, personalized care plan development, service implementation, and ongoing adjustments to meet evolving needs with regular family communication.
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Reviews (5)
Kim V.
Jan 28, 2022
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This is the worst place to work, this company does not know how to treat their employees, as someone in personnel once told me "we blame everything on the caregivers". Move on to a place where you are appreciated, because believe me this company as you peel back the layers of this onion. everyone will make you cry...
Claire F. Shepard
Nov 26, 2021
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Marvelous staff and contribution to humanity. A life saving service. Bless the staff and volunteers; Annette, Manny, Raymond, Lisa, Harvey, Michelle, Mary, Katie, Walt and so many more!
Regina G. A.
Jun 30, 2021
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Very helpful and compassionate. Knowledgeable and provided me resources. I wish they could serve our area next.
Dora Alfaro
Oct 18, 2019
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People at the Insttute on Aging are always courteous and polite. It is a good resourse to call when trying to identify other resources you need.
Timothy Gallagher
Jun 14, 2019
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I have dealt with Rep's twice over the past year. In both instances the persons I encountered were encouraging and positive, this is important because this process of aging does not come easily
