Business Details
23 Years
experience
Expert Computer Repair & IT Support in Kihei, Maui
My Maui PC Solutions was founded in 2003 by Sean Cooke, a dedicated IT professional with over two decades of experience in computer repair and technical support. Our company specializes in personalized remote and onsite Windows PC assistance, serving clients in South & Central Maui and beyond. We pride ourselves on delivering reliable solutions for performance overhauls, virus removal, hardware repairs, and business software support. Our approach emphasizes clear communication, timely service, and empowering clients with practical knowledge.With a proven track record of resolving complex technical issues, we have earned a reputation for integrity and expertise. Our commitment to staying current with evolving technologies ensures our clients receive cutting-edge solutions tailored to their unique needs. Backed by testimonials from satisfied customers spanning multiple states and countries, we continue to provide trusted IT support that prioritizes client satisfaction and operational efficiency.
Services
Remote Computer Repair
Virus & Malware Removal
System File Repair
Hard Drive Health Check
Windows Upgrade
PC Setup & Data Transfer
Hardware Troubleshooting
Laptop Screen Replacement
Memory Upgrades
Networking Help
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of Windows PC troubleshooting expertise.
- Our team provides personalized remote and onsite support solutions.
- We guarantee prompt resolution of complex technical issues.
- Our service includes comprehensive cybersecurity and data protection guidance.
- We maintain transparent communication throughout the repair process.
What people say
Reliable and knowledgeable
Prompt issue resolution
Clear communication
Remote support capabilities
Long-term trust
Services
Remote Computer Repair
Our remote computer repair service addresses Windows PC issues through secure online access. We resolve performance slowdowns, software conflicts, and configuration errors without requiring physical visits. This service requires only an internet connection and enables rapid troubleshooting for clients across Hawaii and the continental United States.
Virus & Malware Removal
We specialize in eliminating malicious software infections and restoring system integrity. Our technicians employ advanced detection tools to identify and remove viruses, ransomware, and spyware. Post-removal security optimization ensures protection against future threats while preserving critical data and system functionality.
Hardware Troubleshooting
Onsite hardware diagnostics identify faulty components in desktops and laptops. We repair or replace failed parts including motherboards, power supplies, and storage devices. Our Kihei-based service center provides screen replacements, memory upgrades, and comprehensive hardware evaluations for improved system reliability.
Windows Upgrade
We facilitate smooth transitions to newer Windows versions while preserving user data and settings. This service includes compatibility checks, driver updates, and post-upgrade system optimization. We specialize in upgrading legacy systems from Windows 7 and 8 to modern Windows 10/11 platforms with minimal downtime.
Business Software Support
Our technicians provide specialized support for business-critical applications including QuickBooks, Microsoft Outlook, and Gmail. We resolve software errors, configure email clients, and assist with data management. This service ensures uninterrupted workflow for small businesses relying on these essential productivity tools.
People
Sean Cooke
Owner & Lead Technician
Sean Cooke founded My Maui PC Solutions in 2003 after transitioning from a 25-year culinary career. With expertise in Windows systems since the 1990s, he provides personalized IT solutions combining technical proficiency with clear communication. His 20+ years of experience ensures effective problem-solving for residential and business clients across multiple states.
Questions
What areas do you service?
We provide onsite service in South & Central Maui (Kihei, Wailea, Kahului, Wailuku, and surrounding areas). Remote support is available statewide and nationwide for Windows PC users.
Can you help with business software issues?
Yes, we specialize in resolving QuickBooks errors, Microsoft Outlook configuration problems, and Gmail integration challenges. Our technicians provide tailored solutions for small business accounting and communication software.
Do you offer emergency repair services?
While we primarily work by appointment, we prioritize urgent cases like ransomware attacks and critical system failures. Remote assistance is often available the same day for emergency situations.
How do you handle complex technical issues?
We combine advanced diagnostic tools with hands-on expertise to resolve both common and rare Windows errors. Our approach includes step-by-step explanations to help clients understand the repair process and prevent future issues.
Can you assist with computer upgrades?
Yes, we offer hardware upgrades including memory expansion, storage migration to SSDs, and Windows version migrations. We ensure compatibility and optimize system performance after all upgrade procedures.
Reviews (4)
Kaitlin Anderson
Jan 21, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Sean is awesome! He was so easy to work with and was able to recover all the files that I was afraid I had lost! Very quick turnaround and a very reasonable price. I'll definitely go to him again for any computer issues!
Sean is awesome! He was so easy to work with and was able to recover all the files that I was afraid I had lost! Very quick turnaround and a very reasonable price. I'll definitely go to him again for any computer issues!
Tara McArthur
Dec 01, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Sean recovered my data from a laptop that had been in water for several hours on my flight over & saved me hours of work. He communicated timely updates on the repair and charged a very fair price.
Sean recovered my data from a laptop that had been in water for several hours on my flight over & saved me hours of work. He communicated timely updates on the repair and charged a very fair price.
Samantha Krager
Jul 22, 2021
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Just an update... Sean continues to amaze... Mahalo
My Maui PC is beyond good. I am grateful Sean is in Kihei. No problem too large or too small and when he fixes it... it stays fixed! Once again... Sean helped with the problem in rapid time. Mahalo Sean!
My Maui PC is beyond good. I am grateful Sean is in Kihei. No problem too large or too small and when he fixes it... it stays fixed! Once again... Sean helped with the problem in rapid time. Mahalo Sean!
Lindsey Wilbur
Jun 03, 2021
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Sean at My Maui PC Solutions did a truly amazing job fixing my sad water-soaked computer. It was kind of unbelievable actually! Super fast, very reasonable, highly recommended! Thank you so much!!
