Business Details
Emergency
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Trusted Funeral & Cremation Services in Los Angeles
Founded by veterans and operated by family, Torres Mortuary has been dedicated to supporting families during their most challenging times since our establishment. We specialize in providing dignified cremation, burial, and veterans services across Los Angeles, San Bernardino, and Riverside Counties. Our team combines deep cultural understanding with professional expertise to offer personalized services that honor individual preferences and traditions. As a veteran-owned business, we maintain the highest standards of integrity while ensuring affordability and accessibility. Our 24/7 availability guarantees immediate assistance whenever needed, and our compassionate approach extends to all faiths and backgrounds.We pride ourselves on guiding families through end-of-life arrangements with transparency, respect, and unwavering support. Our commitment to excellence is reflected in our VA-certified funeral honors and comprehensive pre-planning resources. Through personalized tributes, memorialization options, and grief support, we help families create meaningful celebrations of life. Our experienced directors specialize in navigating complex service arrangements while maintaining clear communication throughout the process. This dedication to service excellence has established us as a trusted partner for end-of-life needs in Southern California.
Services
Traditional Services
Cremation Services
Veterans Services
Personalization Options
Pre-Planning Services
Highlights and features
- Veteran-owned with military service expertise
- 24/7 availability for immediate assistance
- Specialized VA benefits coordination
- Family-operated with cultural sensitivity
- Personalized memorialization options
What people say
Compassionate service
Personalized approach
Military honors expertise
24/7 availability
Cultural sensitivity
Services
Traditional Services
Our traditional funeral services provide comprehensive arrangements for burial or cremation with personalized visitation, chapel services, and graveside ceremonies. We coordinate all elements including venue selection, clergy coordination, and memorial materials. Families receive guidance in creating meaningful tributes through music, readings, and personalized elements that honor their loved one's life story.
Cremation Services
We offer full-service cremation packages including traditional funeral services followed by cremation, memorial services with urns, and private cremation arrangements. Our services include permanent memorialization options like columbarium placements, urn burials, and scattering ceremonies. We provide expert guidance on legal requirements and memorialization choices that align with family preferences.
Veterans Services
Specialized services for veterans include VA benefit coordination, military funeral honors with flag presentation, and national cemetery arrangements. We assist with documentation for burial allowances and memorial items. Our team ensures proper recognition through rifle details, Taps performances, and personalized tributes that honor military service and sacrifice.
Personalization Options
We create customized memorials through tribute videos, photo displays, and personalized keepsakes. Our directors help incorporate meaningful elements like music selections, poetry readings, and themed decorations that reflect the individual's personality. We offer live streaming for remote attendees and memorial folders to preserve service details for family remembrance.
Pre-Planning Services
Our pre-planning services allow individuals to document their final wishes through personalized checklists and online planning forms. We provide guidance on service options, cost considerations, and legal documentation. This proactive approach ensures personal preferences are honored while relieving family decision-making burdens during difficult times.
Questions
What types of funeral services do you offer?
We provide traditional burial services, cremation options, and veterans-specific arrangements with customizable visitation, chapel, and graveside ceremonies.
How do you assist military families?
We coordinate VA benefits, military funeral honors with flag presentation, and national cemetery arrangements while providing specialized guidance for veteran families.
Can I personalize memorial services?
Yes, we offer tribute videos, photo displays, music selections, and themed decorations to create personalized memorials reflecting individual life stories.
Do you offer pre-planning options?
Yes, we provide online pre-planning forms, personalized checklists, and consultation services to document final wishes in advance.
Are you available for emergencies?
Our team is available 24 hours a day, 7 days a week for immediate assistance with funeral arrangements and crisis support.
Reviews (7)
Nancy O.
Oct 19, 2021
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I want to share my mother's funeral services experience. The day my mother passed away, One person came and picked up her body by himself. Then the church they said we can use for my moms viewing wasn't available and they offered a cave looking grotto. I had to find a church 6 days before my moms burial. I was happy to find a church for them at such a short notice. Once the services were in effect at the viewing, there was no TV for my moms memory video I made. To make things worse the 8500.00 package we purchased had 4 large flower arrangements and there was only 3. I had to remind the
Mariah Lopez Encinas
Aug 04, 2021
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By far the worst experience ever with this place, so unprofessional, and lack of communication. Felipa made our loss feel like we would never put my uncle to rest in peace. Because Felipa forgot her passport while trying to cross our uncles body to Mexico it delayed the viewing we had been waiting for for 4 months, another 4 hours. Like?? If you do this very often why would you forget your passport ?? Let alone the documents that were incorrect and delayed weeks and weeks because they failed to confirm information taken was correct. Our uncle finally is at peace but anyone who is trying to cross
Deseray S.
Jun 15, 2021
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Torres Mortuary went above and beyond to ensure that my grandfather's services were peaceful, well organized, and absolutely amazing. We had not told the mortuary that we had a Dodgers Theme, my grandfather was a HUGE Dodgers fan. As soon as they caught on they brought out a rug to lay in front of his coffin, a Dodger symbol to place next to his coffin, and several other things to help bring our theme together. Given the current circumstances with COVID regulations, the funeral was held in a gorgeous grotto with a lot of plants and flowers that made it that much more memorable. We had so many
Mota M.
May 16, 2021
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I know COVID made it much busier and I tried to cut them some slack, but this was beyond terrible. My mom passed on January 21st and called Torres multiple times for any updates on when they would pick her up or any kind of info. I called at least 20 times from 21st of January to March 10th and was told each time that I would get a call back in 15 mins or less and never got a call back. When I finally voiced my displeasure with their 1800 number l, I got a call back from the manager and he too was not informed enough to take my call, asking if I paid for certain services when I already did. Thats
Shirlea Seigneur
May 07, 2021
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If I could give negative stars I would. My son in law passed away 2/2021. We felt fortunate that Torres Mortuary was able to help us. That unfortunately was the last time we were treated with respect. Daniel and Felipa were both rude and unsympathetic. I took the week off work to deal with the arrangements. Erika was nice and helpful. Finally Daniel called me on Sunday and first thing he questioned me on date of service. I explained to him that Felipa had confirmed date and time. she then got on phone and told me she had not confirmed date and " you know you are not the only one". I mean really
Alan L.
Mar 14, 2021
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Do NOT use this mortuary. They are awful at communicating. Nobody will answer the phone or emails. The services were subpar. Such a disappointment.
J. Keller
Jan 22, 2021
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We are so very greatful for the services provided and respectful treatment of our father. At this time when Covid has caused such grief it is with heartfelt appreciation that we were so fortunate to be turned away by so many local mortuaries and fall into the capable hands of Torres Mortuary. The hospital staff were so impressed with how they handled my fathers move from their facility to Torres Mortuary that they made a point of letting me know that they were the most professional, organized and respectful of all the mortuaries theyve had to deal with during these dreadful times. I cant
