Business Details
43 Years
experience
Emergency
services
Trusted Property Management Solutions in Washington, D.C.
Founded in 1983, TNWLC has spent four decades redefining property management excellence in Washington, D.C. Our team of 20+ locally-based managers oversees 150+ homeowners and condominium associations, combining deep regional expertise with personalized service. We specialize in HOA, condo, and co-op management, supported by dedicated financial administration and proactive maintenance solutions. Our Dupont Circle location ensures rapid response times and hands-on support for DC-area properties.With decades of collective experience, our certified professionals deliver transparent communication, board collaboration, and technology-driven efficiency. We maintain rigorous industry certifications while prioritizing community needs through emergency response systems and preventive maintenance strategies. Our commitment to inclusivity and community engagement extends beyond property lines through volunteer initiatives and local partnerships.
Services
HOA Management
Condo Management
Co-op Management
Financial Management
Emergency Services
Proactive Maintenance
Board Support
Vendor Coordination
Reserve Planning
Community Communication
Details
- Year established: 1983
Highlights and features
- We offer 41+ years of Washington, D.C.-focused property management expertise
- Our 20+ locally-based managers ensure rapid response times and market knowledge
- We implement proactive maintenance strategies to prevent property issues
- Our team holds industry certifications including CMCA, AMS, and PCAM
- We provide 24/7 emergency response systems for urgent property needs
What people say
Responsive and communicative
Knowledgeable and experienced
Excellent service
Proactive maintenance
Emergency readiness
Services
HOA Management
Our HOA management services optimize community operations through board governance support, rule enforcement, and vendor coordination. We streamline administrative tasks while maintaining open communication channels between residents and leadership. Our proactive approach ensures compliance with governing documents and preserves property values through preventive maintenance strategies.
Condo Management
Tailored condo association services balance resident needs with regulatory requirements. We handle maintenance scheduling, budget administration, and compliance oversight while implementing technology solutions for efficient communication. Our team specializes in navigating complex ownership structures to maintain harmonious living environments.
Financial Management
Comprehensive financial stewardship includes assessment collection, reserve planning, and transparent reporting. Our certified professionals ensure accurate budget forecasting and compliance with accounting standards. We implement audit-ready processes while providing clear financial visibility to association boards and members.
Co-op Management
Our co-op management solutions emphasize collaborative governance and member engagement. We facilitate board decision-making processes while maintaining building infrastructure through preventive maintenance programs. Transparent communication systems ensure all cooperative members remain informed about operational matters and financial status.
Emergency Services
24/7 emergency response system addresses urgent property issues after business hours. Our on-call managers coordinate immediate solutions for critical situations while maintaining communication with affected residents. This service ensures continuous property protection and resident safety outside regular operating hours.
People
Chad Traugott
President
With over 20 years in real estate, Chad leads our strategic direction while maintaining hands-on involvement in client relations. His expertise in horse training parallels his management approach - balancing discipline with adaptability.
Jack Eisen-Markowitz
Director of Special Projects
A licensed property manager since 2011, Jack combines sports analytics with community management. His crisis resolution skills were tested meeting both Clintons simultaneously, maintaining composure under pressure.
Michelle Schall
Senior Portfolio Manager
Holding CMCA, AMS, and PCAM certifications, Michelle brings 13 years of management experience. Her background in family therapy enhances conflict resolution, while her eight children demonstrate exceptional organizational capabilities.
Amira Carney
Portfolio Manager
With 15 years managing DC-area communities, Amira developed her expertise from grassroots-level challenges. Her youth homelessness experience informs compassionate approaches to housing insecurity issues within managed properties.
Tangela Crosby
Executive Operations Manager
Over 30 years in real estate shaped Tangela's servant leadership philosophy. Her nurturing approach extends beyond property management to community empowerment initiatives that address systemic housing challenges.
Questions
What property types do you manage?
We specialize in homeowners associations, condominiums, and cooperative buildings across Washington, D.C., Maryland, and Virginia.
How does your emergency response system work?
Call our main line after hours, press 9, and our system connects you with the on-call manager for urgent property issues.
What sets you apart from other managers?
41+ years of local experience, 20+ dedicated DC professionals, and proactive maintenance approaches ensure superior community stewardship.
Do you offer financial transparency?
Yes, we provide detailed budget reports and reserve planning with certified accounting professionals managing association finances.
How are maintenance requests handled?
Our preventive maintenance programs reduce emergencies while our responsive team addresses routine requests promptly through digital tracking systems.
Reviews (7)
Patty M.
Aug 30, 2021
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I give this company one star in comparison to my experience with Scout property management, which manages one of my other properties. TNWLC oversteps their role as property manager. A good property manager would not provide an interpretation of a governing document without providing some proof to legally support that interpretation (e.g., case law, an email from a lawyer, etc). It should be a serious concern for any board to use this company that purports to act as attorneys. Additionally, a property management company's role is to work with the board on common element building maintenance
Andrew Z.
May 14, 2020
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We have worked with the NWL Co for several years ago and have had nothing but positive experiences with them- especially Jack and his team! Property mgmt is not an easy business, but these guys pursue their jobs with passion and enthusiasm. We plan on staying with them for many years to come.
Jake R.
Jul 18, 2019
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It's been a year and Josh and his team are still amazing. My only regret is that we didn't switch sooner.
Jacob C.
Jan 21, 2019
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I have never had an issue with my condo management since my unit has been managed by the New Washington Land Company compared to what I have experienced in the past. They have responded to any issues with my unit in a fast and efficient manner and are easily accessible with quick response times. I honestly couldn't be more satisfied.
Layla Wahab
Dec 21, 2018
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As I have shared this several times somewhere on the web, my experience with TNWLC has been nothing but great. Even though I sold my condo unit, I still recommend the company to my friends/colleagues.
Nadine Cottrell
Nov 11, 2018
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I believe it takes two to work, the team has been supportive and accommodative to our needs. I communicate my concerns and the company acted promptly. I think the relationship has to be in a partnership to work, and the New Washington Land Company is a great partner for our property. I appreciate their attention to detail and great executor approach. Nothing but a satisfied client here. Thank you for your brilliant service.
Anni Tran
Sep 09, 2018
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The best property management company I have worked with. I moved to DC area from NY. I have lived in different apartments and owned a condo (which I sold before I moved). Never have I experienced such pleasant people in the property management industry. I might be somewhat new in the area (who purchased a condo on 14th St area), but, The New Washington Land Company has made my new home that much better. They are very responsive, helpful, and knowledgable.
