Business Details
40 Years
experience
Emergency
services
Personalized Physician Network in Santa Clara County
SCCIPA has been a trusted physician network in Santa Clara County since 1986. Our mission centers on connecting patients with independent doctors who prioritize personalized care, leveraging technology to ensure seamless access to comprehensive health records across our network. With over 1,000 board-certified physicians spanning 60 specialties, we serve diverse communities from Los Altos to Gilroy, offering primary care, urgent care, and specialized services.Our rigorous provider screening process guarantees high-quality care, while our Care Concierge program coordinates complex medical needs. We emphasize patient autonomy, multilingual support, and 24/7 access to urgent care centers, ensuring care continuity through integrated hospitals and diagnostic facilities.
Services
Primary Care
Specialist Consultations
Urgent Care
Radiology Services
Care Coordination
Details
- Year established: 1986
Highlights and features
- We offer access to 1,000+ board-certified physicians across 60 specialties
- Our network ensures seamless medical record sharing between providers
- We provide 24/7 urgent care access with 25 locations
- Our Care Concierge coordinates complex medical appointments and records
- We support 33+ languages for culturally competent care
Associations and certifications
- NCQA
What people say
Seamless record sharing
Multilingual support
Care coordination
Services
Primary Care
Our board-certified primary care physicians provide comprehensive healthcare for individuals and families. Services include preventive care, chronic disease management, and wellness planning. Doctors coordinate care with specialists through shared electronic health records.
Specialist Consultations
Access 750+ specialists in cardiology, orthopedics, oncology, and 57 other fields. Specialists collaborate with primary care providers using integrated medical records. Network includes subspecialists for complex conditions requiring advanced expertise.
Urgent Care
25 urgent care centers offer walk-in services for non-life-threatening conditions. Locations maintain extended hours including weekends. Providers coordinate follow-up care with primary physicians using shared patient records.
Radiology Services
Network includes 12 radiology centers offering MRI, CT scans, and X-rays. Facilities use digital imaging systems accessible to all network providers. Specialists interpret results while coordinating care with referring physicians.
Care Coordination
Care Concierge program organizes appointments across multiple specialists. Case managers track treatment plans and medication regimens. Services help patients navigate complex healthcare needs with personalized support.
Questions
How do I find a primary care provider?
Use our online directory to search by location, specialty, or language. Contact our office for personalized assistance connecting with a physician.
What specialists are available in the network?
We have 750+ specialists across 60 fields including cardiology, oncology, orthopedics, and maternal-fetal medicine.
Does SCCIPA offer emergency care?
Visit any network hospital emergency department for urgent conditions. Our urgent care centers handle non-life-threatening issues after hours.
What languages are supported?
Our providers speak 33+ languages including Spanish, Vietnamese, Mandarin, Hindi, and Tagalog.
How are medical records shared?
All network providers access shared electronic health records for coordinated care while maintaining HIPAA compliance.
What if I need care outside the network?
Contact our utilization management team to discuss out-of-area care options and coverage considerations.
Reviews (4)
Eve L.
Jan 29, 2022
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Here is an overly-generous one star for the Santa Clara County IPA, which Blue Shield referred to as "my medical group", but it's really a network for physicians who want to get HMO referrals. In addition, they're supposed generate the authorizations for the PCP's referrals, and they process (pay) the claims for most of the HMO's covered services. In the nine months that I put up with this health insurance arrangement, they erroneously "redirected" two claims to Blue Shield - one never got paid so the provider's office wrote it off, and the other took
L. V.
Aug 19, 2020
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I just have to let everyone know how awesome Linda with Customer Service is. I have been calling SCCIPA for months asking for update on a claim and every time i would only talk to Terry. But on 2 instances, I had a chance to talk to Linda. I felt the genuine care on how she handled my case. She even went over and beyond by calling the concerned party and then giving me a call back to give me update and tell me my next steps. I would like the Management know you have a gem in your Customer Service department named Linda.
N. S.
Mar 15, 2018
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A total sham! I am a physician. SCCIPA paid me for a surgery less than half of what MediCAL rate is. Recently, They stole $1000 off of my check for a "not-covered" genetic test that I ordered per the patient request 7 months prior to that. There is no provider service, the 800 number for providers goes to a message: "The wireless customer you are trying to reach is not available".
Vivek K.
Feb 24, 2016
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SCCIPA provide health care services for Santa Clara County. If you are unfortunate enough to be associated with them you can look forward
Absence of any helpful information
Non payment of covered medical expenses
Collection actions being initiated due to non payment of covered medical expenses
Long hold times on when you try to get information from customer service
Poor customer service
No visibility into which of your medical expenses have been paid and which are still being processed
No communication with service providers for services provided
Absence of any helpful information
Non payment of covered medical expenses
Collection actions being initiated due to non payment of covered medical expenses
Long hold times on when you try to get information from customer service
Poor customer service
No visibility into which of your medical expenses have been paid and which are still being processed
No communication with service providers for services provided
