Business Details
Your Trusted Field Service Management Software Partner
FieldAware by GPS Insight is a leading field service management SaaS company dedicated to transforming how businesses operate in the field service industry. Our platform empowers organizations with innovative tools to streamline operations, enhance technician productivity, and improve customer satisfaction. With a focus on modern technology, we deliver solutions that automate manual processes, including work order management, scheduling, dispatching, and invoicing, all accessible via mobile devices. Our software integrates seamlessly with ERP, CRM, and accounting systems, ensuring real-time data synchronization and operational efficiency.Backed by SOC 2 compliance, we prioritize data security while offering customizable, user-friendly interfaces that adapt to existing workflows. Trusted by industries worldwide, we combine deep industry expertise with cutting-edge technology to help businesses achieve rapid ROI and operational excellence. Our client-centric approach ensures tailored support, from implementation to ongoing success, enabling clients to focus on delivering exceptional service. With a global presence and a commitment to continuous innovation, we are redefining the future of field service management.
Services
Field Service Management
Mobile App
Work Order Management
Scheduling & Dispatch
Invoicing
Customer Portal
ERP Integration
Real-Time Notifications
Inventory Management
Reporting & Analytics
Highlights and features
- We offer a modern, innovative field service platform designed for real-time operational efficiency.
- Our solution provides rapid ROI through automation of scheduling, dispatching, and invoicing.
- We deliver enterprise-strength features tailored for mid-market businesses.
- Our mobile app empowers field technicians with instant access to job details and inventory data.
- We offer seamless integrations with ERP, CRM, and accounting systems like NetSuite and QuickBooks.
Associations and certifications
- SOC 2
What people say
Seamless integration
Most economical
Customizable
User-friendly
Rapid ROI
Services
Field Service Management
FieldAware's field service management software centralizes operations, enabling businesses to manage work orders, schedules, and customer interactions efficiently. Our platform reduces manual processes, enhances technician productivity, and improves customer satisfaction through real-time data access and mobile capabilities.
Mobile App
The FieldAware mobile app provides field technicians with instant access to job details, inventory data, and customer information. This mobile-first approach eliminates paperwork, accelerates job completion, and ensures seamless communication between field teams and the office.
Work Order Management
Automate and streamline work order creation, assignment, and tracking with FieldAware. Our system reduces errors, ensures timely job completion, and integrates with invoicing to accelerate revenue cycles while maintaining transparency for clients.
Scheduling & Dispatch
FieldAware's smart scheduling tool automates dispatching based on technician skills, locations, and availability. This optimizes routes, minimizes downtime, and ensures efficient resource allocation, leading to faster service delivery and reduced operational costs.
ERP Integration
Our platform integrates with ERP systems like NetSuite and QuickBooks, enabling real-time synchronization of financial data, inventory levels, and customer information. This eliminates manual data entry, reduces errors, and enhances overall business visibility.
Questions
What industries does FieldAware support?
FieldAware serves industries including HVAC, oil and gas, commercial equipment, industrial equipment, building and construction, and facility management.
Can FieldAware integrate with existing ERP systems?
Yes, FieldAware integrates seamlessly with ERP systems like NetSuite, QuickBooks, and others for real-time data synchronization.
Is FieldAware suitable for mid-sized businesses?
Yes, our platform combines enterprise-grade features with affordability for mid-market businesses.
How does FieldAware improve technician productivity?
FieldAware provides mobile access to job details, inventory data, and work orders, reducing paperwork and return visits.
What security measures does FieldAware use?
FieldAware maintains SOC 2 compliance to ensure data security and protect client information.
What support options are available?
We offer implementation support, training, customer success teams, and 24/7 technical assistance.
Reviews (2)
Andrew Q.
Feb 07, 2020
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I am a current client for over 5 years and have been trying to talk with my rep and or anybody. I have emailed, left voicemails, and chat messages. Nobody calls me back! I just called sales and left a voicemail. Ok my rep called me back today. I asked if Fieldaware has a plan for a past client to access previous data. they said it was $2000 a year! Ouch! She is going to try to find out if there are any other deals. Will upgrade review another star.
Caitlin Moody
Jul 01, 2018
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FieldAware has a great product in theory. However, they are unable to execute a working program. We paid A LOT of money and never got one single day of dispatching/scheduling. Supposed to integrated with our CRM software which they were unable to do properly. Terrible customer service, do not respond to your concerns. We signed an agreement in January 2018 and they strung us along for months. Finally, in November 2018 we cancelled after never even receiving a functioning program. Waste of time and money!
