We keep our clients by delivering excellent service, not binding, multi-year contracts that handcuff you to using us. No one wants to call a machine about problems with their machines. At Goodwin PC Services, we'll make sure you speak with a real person when you call. We answer our calls live from 8am to 5pm Monday through Friday, with over 95% of our calls answered in 3 rings or less.
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they're short staffed or too busy trying to serve all their clients. Under our GoodWIN Services Plan, we will have a qualified technician working on resolving your IT problem within 15 minutes or less, GUARANTEED.
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they're short staffed or too busy trying to serve all their clients. Under our GoodWIN Services Plan, we will have a qualified technician working on resolving your IT problem within 15 minutes or less, GUARANTEED.
Services
Our Team
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I graduated from the University of Memphis in 2006 with a Bachelor's Degree in Management of Information Systems. Upon graduating, I attended two years of technical training to take a deeper dive into technology to complement the management degree. I would say my greatest strengths are the ability to solve problems and a strong work ethic.
About
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Goodwin PC Services was established in 1996 as an IT services firm dedicated to helping all small businesses overcome their technical challenges. Our ability to service any customer needs quickly and provide solutions regardless of the challenge helped our customers enjoy peace of mind and conduct their business stress free.
Data Backup Solutions
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It only takes an instant for a business to lose vital customer data, and years or even decades to rebuild credibility and client trust. To ensure your business continues to operate during a natural or human-made emergency, Goodwin PC Services offers comprehensive Data Backup Solutions.
Our advanced programs routinely replicate your files, store them on geo-redundant offsite servers, and routinely test their integrity in preparation for a disaster.Powerful network defenses - we deploy state-of-the-art firewalls and other security programs to keep your files safe from online attacks.
Our advanced programs routinely replicate your files, store them on geo-redundant offsite servers, and routinely test their integrity in preparation for a disaster.Powerful network defenses - we deploy state-of-the-art firewalls and other security programs to keep your files safe from online attacks.
Cybersecurity Awareness Training
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You may not be aware of this, but your employees pose a huge risk to your organization. The vast majority of successful cyberattacks enter networks by tricking office workers or slipping past them unnoticed. Teaching your employees to spot the most common schemes hackers use will do more for your company's security than any piece of software, which is why we've developed our End User Security Awareness Training program.
Phone Systems
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Communication is key when running daily operations at your company. Here at Goodwin PC, we aim to keep you connected no matter where you are. Our VoIP services help maintain connectivity while you are in the office or even out of the office. Our service includes many features that make communication easy among the workplace and with customers.
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