Business Details
37 Years
experience
Emergency
services
Your Trusted Insurance Partner in Columbia, SC
As a proud second-generation State Farm agent, I have dedicated my career to serving the Columbia, SC community since 1989. My team and I bring over 80 years of combined experience to help clients navigate life's unexpected events with comprehensive insurance and financial solutions. Growing up in a large family in West Columbia, I learned the value of building strong relationships, which drives our commitment to personalized service. We specialize in creating tailored insurance plans that maximize protection while offering competitive pricing, ensuring clients feel confident in their coverage choices. Our agency prioritizes community involvement, demonstrated through initiatives like Breast Cancer Awareness Month support, and maintains a 4.7/5 average rating from 107 Google reviews.With convenient virtual meeting options and 24/7 contact availability, we strive to make insurance management accessible and stress-free. Our team's expertise spans auto, home, life, business, and pet insurance, along with investment services and annuities. As a Columbia College graduate with a Business & Accounting Degree, I combine formal education with real-world experience to deliver exceptional service. We welcome the opportunity to serve both new and existing clients, helping them protect what matters most in their lives.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Investment Services
Annuities
Renters Insurance
Condo Insurance
Boat Insurance
Details
- Year established: 1989
Highlights and features
- We offer over 80 years of combined insurance experience in the Columbia community
- Our team provides 24/7 contact options for urgent insurance needs
- We create personalized insurance plans tailored to individual client needs
- Our agency maintains a 4.7/5 average rating from 107 verified Google reviews
- We offer comprehensive coverage options including auto, home, life, and business insurance
What people say
Helpful and efficient
Knowledgeable and patient
Quick response times
Professional and friendly
Personalized service
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving needs and vehicle types. Our policies include liability coverage, collision protection, and uninsured motorist options while offering competitive pricing and bundling discounts. With 24/7 claims support and experienced agents like Nick Catan, we ensure quick policy adjustments for new vehicles and seamless coverage transitions.
Homeowners Insurance
Our homeowners insurance policies protect against property damage, liability claims, and personal belongings coverage. The team provides personalized policy explanations, helping clients understand coverage details like escrow requirements and premium adjustments. We offer flexible payment options and work with clients to maintain appropriate coverage levels for their specific properties.
Life Insurance
We offer term and whole life insurance policies to protect loved ones' financial futures. Our agents help clients understand policy options and select appropriate coverage amounts that provide security during challenging times. We emphasize the importance of life insurance in comprehensive financial planning while maintaining competitive pricing.
Business Insurance
Our business insurance solutions protect commercial properties, liability risks, and operational continuity. With specialists like Nicole Farr who has 25+ years of commercial insurance experience, we help businesses understand policy details and select appropriate coverage levels. We work with clients to ensure their policies match their specific business needs and risk profiles.
Investment Services
We offer investment services and annuities through State Farm's financial solutions platform. Our advisory services include portfolio management and retirement planning options. The team helps clients understand investment risks and potential returns while emphasizing the importance of diversified financial planning alongside traditional insurance products.
People
Terri Brock
Agent
Second-generation State Farm agent serving Columbia since 1989 with ChFC and CLU designations. Graduate of Columbia College with Business & Accounting Degree and active Irmo Chamber of Commerce member. Recognized for exceptional service through multiple State Farm awards.
Nicole Farr
Financial Services Representative
Over 25 years of insurance experience specializing in commercial insurance for small businesses. Holds license #7358509 and focuses on helping business owners find appropriate coverage solutions.
Megan Ballance
Customer Relations Representative
Experienced auto and homeowners insurance agent with license #1876108. Specializes in providing personalized insurance solutions while maintaining a friendly, approachable demeanor with clients.
Christina Burch
Customer Relations Representative
Helps clients save on auto and homeowners insurance while providing personalized service. Holds license #18785276 and focuses on making insurance decisions easier for clients through clear communication.
Da'Sha Starks
Customer Relations Representative
Clemson University graduate with license #20508550. Specializes in auto and homeowners insurance while bringing a customer-focused approach to policy management and client education.
Questions
What insurance products do you offer?
We offer auto, home, life, business, pet, renters, condo, boat, and recreational vehicle insurance, along with investment services and annuities.
How can I get a personalized insurance quote?
Visit our website to start a personalized quote online, or call us at (803) 772-4000 to speak with an agent directly about your specific needs.
Do you offer 24/7 insurance support?
Yes, we provide 24/7 contact options for urgent matters and offer virtual meetings at your convenience.
How do I file an insurance claim?
You can initiate a claim through our website or by calling our office directly at (803) 772-4000 for immediate assistance.
What payment methods do you accept?
We accept various payment methods - please contact our office directly to discuss available options for your policy payments.
Are there discounts available for bundling policies?
Yes, we offer bundling discounts when you combine multiple insurance policies with our agency.
Reviews (5)
Wendy Williams
Nov 14, 2021
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They have been so helpful, espresso after I had surgery on my brain. They eased my stress. Shout out to Christina!
Keaton Moore
Sep 13, 2021
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Megan has been responsive and has been working with me for over two years before starting a new policy with State Farm.. talk about consistent and caring. The entire staff are very kind and helpful and when Megan wasnt in the office, the staff ensured me that she would get credit and actually encouraged me to work with her when they could have taken the credit for themselves. Look forward to doing business with them for all of the years to come and will definitely bring my colleagues and family to this location.
Kelley King
Jul 04, 2021
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I love Corey and very pleased to have State Farm Auto! Corey walked me through every step and definitely showed how to get the most coverage for my money!!!!! The transparency of her work ethic sold me. Thank you so much Corey!
Alyssa Amick
Jun 22, 2021
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Cori, quoted me a policy that I paid for two months, then the price doubled. It took her 5 days to return a phone call and didnt even explain the reason. Needless to say, I cancelled my policy and received a better price from MetLife. I definitely do not recommend this particular agent. Awful experience. It was an absolute "bait and switch "
Erica Plyler
Jun 03, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I am new to State Farm and have had nothing but a great experience so far! Christina has been extremely informative and is always willing to assist with any and every question that I may have. She made my transition over to the State Farm family a smooth and pleasant one! You guys rock!!
I am new to State Farm and have had nothing but a great experience so far! Christina has been extremely informative and is always willing to assist with any and every question that I may have. She made my transition over to the State Farm family a smooth and pleasant one! You guys rock!!
