Business Details
13 Years
experience
Your Trusted Partner for Luxury Transportation Solutions
Townie Chauffeur and Shuttle Chauffeur and Shuttle was founded in 2013 with a vision to redefine local transportation in Orange County, NC. Our mission has always been to provide a superior travel experience by combining luxury, reliability, and environmental responsibility. Over the past decade, we have evolved from a small fleet of Toyota Camrys to a modern lineup of electric vehicles, reflecting our commitment to innovation and sustainability. Our team of professional chauffeurs is trained to deliver exceptional service, ensuring every journey is punctual, comfortable, and dignified. We prioritize clear communication, immaculate vehicle maintenance, and personalized attention to meet diverse client needs.From airport transfers to special events, our focus remains on exceeding expectations while reducing our carbon footprint. As the first local service to introduce electric vehicles, we continue to lead the industry toward a greener future. Our 24/7 operational model, supported by advanced reservation systems, ensures accessibility for all clients. With over 25,000 satisfied customers, we remain dedicated to community-driven growth and continuous improvement.
Services
Airport Transportation
Electric Vehicle Service
Corporate Transportation
Medical Transport
Group Shuttle Service
Details
- Year established: 2013
Highlights and features
- We offer over a decade of experience in luxury transportation.
- Our fleet includes electric vehicles for sustainable travel.
- 24/7 services with advanced reservation options.
- Money-back satisfaction guarantee up to $150.
- Established relationships with local businesses and venues.
What people say
Spotlessly clean car
Courteous and safe driver
Luxurious service
Timely pickup
Eco-friendly fleet
Services
Airport Transportation
Our airport transportation service provides timely, luxurious travel to and from RDU Airport and regional airports. With professional drivers and real-time communication, we ensure stress-free journeys for business and leisure travelers. Our vehicles combine comfort with eco-conscious design for a premium experience.
Electric Vehicle Service
As the first local service with electric vehicles, we offer Tesla Model 3 and Y options for sustainable travel. This service reduces carbon emissions while maintaining luxury standards, featuring quiet rides, climate control, and modern amenities for environmentally conscious clients.
Corporate Transportation
Designed for professionals, this service includes punctual airport transfers, conference attendance, and executive travel. We maintain corporate account partnerships, offering streamlined billing and consistent service quality for businesses requiring reliable transportation solutions in the Triangle area.
Medical Appointment Transport
We provide dependable transportation for medical appointments, ensuring timely arrivals for critical healthcare visits. Drivers assist with navigation and wait times, offering comfort and reliability for patients requiring specialized travel arrangements across multiple service areas.
Group Shuttle Service
Our group transportation accommodates parties traveling to events, weddings, or corporate functions. With luxury seating for multiple passengers and coordinated scheduling, this service ensures cohesive arrivals while maintaining the high standards of comfort and professionalism our clients expect.
People
Jamie Tripp
Owner
Jamie Tripp acquired Townie Chauffeur and Shuttle Chauffeur and Shuttle in 2022 with a vision to electrify the fleet. As a former employee, she leveraged operational knowledge to introduce Tesla vehicles, becoming the first local service with electric options while maintaining commitment to community and sustainability.
Taylor Jones
Former Owner
Taylor Jones owned Townie Chauffeur and Shuttle Chauffeur and Shuttle from 2018 to 2022. He upgraded the fleet to luxury Lexus vehicles, expanded corporate partnerships, and navigated pandemic challenges. His leadership increased fleet size to five vehicles and established key business relationships before exiting in 2022.
Tony Shambley
Founder
Tony Shambley founded Townie Chauffeur and Shuttle Chauffeur and Shuttle in 2013 with three Toyota Camrys. Combining transportation expertise with local knowledge, he established the company's initial reputation for reliability and professionalism, creating a foundation for future growth and specialization in Orange County.
Questions
Do you offer electric vehicle transportation options?
Yes, we operate Tesla Model 3 and Y vehicles as part of our commitment to sustainability, making us the first local transportation service with electric options in the Triangle area.
What areas do you serve?
We provide service throughout the Triangle region including Chapel Hill, Raleigh, Durham, and surrounding areas, with extended availability for trips to Wilmington, Asheville, and Charlotte.
What is your cancellation policy?
We offer a money-back guarantee up to $150 if you're dissatisfied with our service. For cancellations, please review our policies linked at the bottom of our website.
Can I book last-minute transportation?
While we recommend advance reservations, we accommodate urgent requests when possible. Operational hours are 24/7 with prior booking, including early morning airport transfers.
How do you ensure driver professionalism?
Our chauffeurs undergo rigorous training, wear uniforms, and maintain constant communication with clients. We emphasize punctuality, vehicle maintenance, and customer service excellence across all our transportation solutions.
Reviews (7)
Michael K.
Jan 29, 2022
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We have all seen "5-Star" services that don't really deserve it. Townie is the glorious exception. The cars - 5 star. The reservation process - 5 star. The people put it over the top, however. CANNOT be nicer, more respectful. Always on time, courteous in the BEST way, and thoughtful. These people helped my family during a very tough time, we needed flexibility and convenience. We got all that, and then some. I cannot recommend Townie highly enough. As another reviewer said, if I could give a 6th star, I would.
Victor Miles
Jan 28, 2022
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Positive:Professionalism,Punctuality,Quality
I've tried many services in the area and Townie is by far the best around. I don't own a car and reliability is really important to me. I know I can always depend on Townie.
I've tried many services in the area and Townie is by far the best around. I don't own a car and reliability is really important to me. I know I can always depend on Townie.
Tammy N.
Jan 12, 2022
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We used Townie Transportation this past weekend to go to dinner in Raleigh. We requested a certain time for a pickup and Jamie arrived on time, dressed professionally. She opened the doors for the women and waited until we were situated to take us to our destination. There were four of us in our party and we were not exactly a quiet ride for her. She never complained one bit that we were too rowdy. Just let us have our fun. We gave her our pickup time, and she was right on time for our pick up, again with a pleasant ride back.
Judy Tripp
Jan 02, 2022
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Positive:Professionalism,Punctuality
Best car service in the area. Call them if you want the best.
Best car service in the area. Call them if you want the best.
Robert Karski
Jan 02, 2022
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Townie Transportation looked professional and detail-oriented upon first view of their webpage. Rapid confirmations and
"we're on our way" messages gave us confidence that we could rely on a timely pickup. Driver exuded expertise and professionalism. We felt bathed in luxury. Townie will be our go-to source for special transportation.
"we're on our way" messages gave us confidence that we could rely on a timely pickup. Driver exuded expertise and professionalism. We felt bathed in luxury. Townie will be our go-to source for special transportation.
Jessica Anderson
Jan 02, 2022
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We went with their services on a recommendation from the owner of our wedding venue and could not have been more impressed. Our driver, Taylor, picked us up for a private ride home on the night of our wedding and was so professional and helpful with making sure we were abundantly comfortable for our ride. We would highly recommend both him but Townies services in general for any elegant riding experience!
Bill Gartland
Dec 27, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Just used for round trip to RDU & had an outstanding experience with both Jamie on our return & the driver to the airport. Highly recommend & will definitely use again!
Just used for round trip to RDU & had an outstanding experience with both Jamie on our return & the driver to the airport. Highly recommend & will definitely use again!
