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Your Trusted Primary Care Center in Buffalo, NY
At Douglas Primary Care, P.C., we are committed to delivering the highest standard of patient-centered care. Our practice emphasizes Internal Medicine with specialized expertise in managing adult health conditions, including chronic diseases and preventive care. We believe active patient participation is essential for optimal outcomes, fostering a partnership between patients and our physician-led care team. Our services include routine and urgent care appointments, after-hours access Monday through Friday, and electronic medical record access via a secure patient portal. We coordinate care with external providers, ensure timely test result notifications, and provide evidence-based treatment plans tailored to individual needs. Our team maintains extended hours to accommodate patient schedules, with on-call physicians available for urgent matters outside regular office hours.

We prioritize patient education, offering resources to support self-care management and health literacy. Our practice adheres to strict confidentiality protocols while encouraging open communication about health concerns. We collaborate with patients to develop personalized care plans that align with their goals and values, ensuring continuity of care through comprehensive coordination with specialists and other healthcare providers. Our commitment to quality is reflected in our adherence to current clinical guidelines and our focus on improving overall well-being through preventive services and chronic disease management.
Services
Primary Care Internal Medicine Chronic Disease Management Preventive Care After-Hours Appointments
Highlights and features
  • We offer patient-centered care emphasizing personalized treatment plans
  • Our team provides after-hours access for urgent medical needs
  • We maintain extended office hours for patient convenience
  • Our practice uses secure digital tools for medical record access
  • We coordinate comprehensive care with external healthcare providers
Services
Primary Care
Our primary care services provide comprehensive health management for adults through personalized treatment plans. We focus on preventive care, early disease detection, and chronic condition management while maintaining continuity of care across all patient interactions. Our approach combines clinical expertise with patient education to promote long-term health outcomes.
Internal Medicine
Specialized internal medicine care addresses complex adult health issues including cardiovascular, pulmonary, and neurological conditions. Our board-certified physicians apply evidence-based practices to diagnose and manage chronic diseases while coordinating multidisciplinary care when necessary. We emphasize patient education and preventive strategies for optimal health maintenance.
After-Hours Appointments
We offer extended access for urgent medical needs beyond regular office hours. Our after-hours service provides timely care for acute illnesses and injuries through scheduled appointments or telephone evaluations with on-call providers. This ensures continuous support for patient health concerns outside standard business hours.
Chronic Disease Management
Our practice specializes in managing chronic conditions like diabetes, hypertension, and respiratory diseases through individualized care plans. We implement evidence-based treatment protocols while monitoring patient progress through regular follow-ups and electronic health record tracking. Patient education remains central to effective long-term disease management.
Preventive Care
Comprehensive preventive care services include vaccinations, cancer screenings, and wellness exams tailored to patient age and risk factors. We use clinical guidelines to schedule recommended tests and immunizations while providing personalized health maintenance advice. Our goal is to prevent illness through early detection and proactive health management.
People
Winston G. Douglas
Physician
Dr. Winston Douglas is a board-certified Internal Medicine specialist with over 15 years of experience managing adult health conditions. He specializes in geriatric care and chronic disease management while emphasizing patient-centered treatment approaches.
Questions
How do I schedule an appointment?
You can schedule appointments through our online form, by phone at 716-884-8033, or via our patient portal. After-hours appointments are available Monday-Friday until 6 PM.
What insurance plans do you accept?
We accept Medicare, Medicaid, BlueCross BlueShield, Aetna, UnitedHealthcare, and many other major insurance plans. Contact us directly to verify coverage for specific carriers.
Do you offer after-hours care?
Yes, we provide after-hours access Monday-Friday from 5-6 PM. Our on-call physicians are available for urgent medical needs outside regular business hours.
How can I access my medical records?
Medical records are accessible through our secure patient portal. You can also request records via our website or by submitting a HIPAA-compliant form by fax.
What services do you provide?
We offer primary care, internal medicine, chronic disease management, preventive care, and after-hours urgent care services for adult patients in a patient-centered environment.
Are there payment assistance options?
Yes, we offer discounted fees based on family size and income. Patients with limited incomes may qualify for reduced-cost services through our financial assistance program.