Business Details
Powerful Volunteer Management Software
Better Impact empowers purpose-driven organizations through innovative volunteer management solutions. Founded on the belief that volunteerism drives meaningful change, we provide software tools that streamline recruitment, scheduling, and engagement for nonprofits, municipalities, and community organizations. Our platform reduces administrative burdens while enhancing volunteer impact across 20+ countries. With over 25,000 client organizations and 2 million volunteers managed globally, we combine strategic resources with technology to maximize engagement. Our values prioritize volunteers first, integrity, continuous innovation, and unwavering support for partners. Led by CEO Houston Goodwin and President Tim Sarazen, our team of 30+ professionals delivers consultative support, implementation guidance, and 24/7 technical assistance.We measure success through 500 million volunteer hours logged and the transformative stories of organizations like Rennie Grove Peace Hospice Care and UnitingCare Queensland. Our partnerships with consulting firms and associations strengthen volunteer sectors worldwide, while our blog and webinar library provide ongoing education about volunteer management trends. Headquartered in Winston-Salem with global offices, we remain committed to redefining volunteerism through strategic technology solutions.
Services
Volunteer Impact
Client Impact
Member Impact
Volunteer Training
Volunteer Tracking
Details
- Year established: 2025
Highlights and features
- We offer 24/7 personalized customer support for software implementation
- Our team has 20+ years of combined experience in volunteer management technology
- We provide integrated solutions for volunteer, client, and member management
- Our platform supports 500 million volunteer hours logged globally
- We guarantee consultative onboarding with dedicated implementation advisors
What people say
Game changer
Essential tool
Smooth transition
Stronger teams
Lasting impact
Services
Volunteer Impact
Our flagship volunteer management software streamlines recruitment, scheduling, and engagement for nonprofits and community organizations. The platform reduces administrative workloads while increasing volunteer retention through automated communication, shift management, and recognition tools. Designed for ease of use, it supports 2 million volunteers globally with features like online applications, availability tracking, and real-time reporting.
Client Impact
Integrated client management software connects volunteers with service recipients through efficient profile management and encounter tracking. This solution enhances service delivery for organizations supporting vulnerable populations by maintaining accurate client records, linking volunteers to specific needs, and collecting feedback to improve outcomes. Works seamlessly alongside Volunteer Impact for comprehensive program management.
Member Impact
Membership management software simplifies communication, profile tracking, and reporting for organizations with large member bases. Features include customizable member profiles, online applications, personalized outreach tools, and secure data handling. Reduces administrative tasks while improving engagement through targeted messaging and membership analytics for associations and professional groups.
People
Houston Goodwin
CEO
Houston leads Better Impact's strategic vision with 15+ years of experience in volunteer management technology. He focuses on innovation and global expansion while maintaining the company's core values of integrity and volunteer-first principles.
Tim Sarazen
President
Tim oversees daily operations and partnership development, bringing 12 years of nonprofit technology leadership. He ensures client success through consultative support and implementation of best practices in volunteer engagement.
Tony Goodrow
Founder
As founder, Tony established Better Impact's mission to transform volunteer management through technology. His 20+ years in the nonprofit sector shape the company's commitment to purpose-driven solutions and community impact.
Questions
What volunteer management features does Better Impact offer?
Our platform includes recruitment tools, scheduling automation, communication systems, reporting analytics, and volunteer recognition features.
How does the software integrate with existing systems?
Better Impact offers API access and pre-built integrations with common nonprofit tools for seamless data sharing between Volunteer Impact, Client Impact, and Member Impact.
Is training provided for new users?
Yes, we include implementation support, onboarding webinars, and 24/7 customer service to ensure successful adoption of our volunteer management solutions.
Can the software handle large volunteer databases?
Our scalable platform manages 2 million+ volunteers globally with performance-optimized tools for organizations of all sizes.
What security measures protect volunteer data?
We implement enterprise-grade security including encrypted data storage, role-based access controls, and regular system audits to protect sensitive information.
