Business Details
Trusted Appliance Repair Services in Cottage Grove, WI
KB Appliance Repair has been serving Cottage Grove and surrounding areas for over three decades, providing expert in-home appliance repair services. Owned and operated by Keith Bracken, our business combines 30+ years of industry experience with a commitment to honesty, integrity, and personalized service. We specialize in diagnosing and repairing all major household appliances, including washers, dryers, refrigerators, ovens, dishwashers, and more. Our focus on low overhead ensures competitive pricing while maintaining high-quality standards. Customers trust us for our direct communication, accurate cost estimates, and transparent recommendations regarding repairs versus replacements. Based in Cottage Grove, we serve communities across Wisconsin, including Madison, Waunakee, Sun Prairie, and McFarland.Our hands-on approach guarantees that every project is handled personally by Keith, ensuring consistent quality and customer satisfaction. We prioritize treating every client as we would want to be treated, fostering long-term relationships built on trust and reliability. Our technical expertise extends beyond traditional repair work, incorporating knowledge from production, research & development, and HVAC systems. This comprehensive background enables us to address complex appliance issues effectively. By maintaining an independent business model, we eliminate unnecessary intermediaries, passing cost savings directly to our customers. Our service area continues expanding as we uphold our reputation for prompt, professional, and affordable appliance solutions.
Services
Washer Repair
Dryer Repair
Refrigerator Repair
Oven Repair
Dishwasher Repair
Microwave Repair
Garbage Disposal Repair
Highlights and features
- We offer 30+ years of hands-on appliance repair experience
- Owner personally handles every service call from start to finish
- Transparent cost estimates provided upfront with no hidden fees
- Expertise in determining cost-effective repair vs replacement solutions
- Serving over 20 Wisconsin communities with prompt service
What people say
Professional service
Knowledgeable technician
Reasonably priced
Prompt repair
Transparent communication
Services
Washer Repair
Professional diagnosis and repair of all major brand washing machines. Our technician addresses issues with motors, pumps, drums, and control systems. We provide transparent cost estimates before any work begins, ensuring you receive the most cost-effective solution for your laundry appliance needs.
Dryer Repair
Expert troubleshooting and repair of electric and gas dryers. We fix heating elements, thermostats, drum issues, and ventilation problems. Our hands-on approach ensures proper functionality restoration while maintaining safety standards for residential dryer units across multiple brands.
Refrigerator Repair
Comprehensive refrigerator and freezer repair services for cooling system malfunctions, compressor issues, and temperature control problems. We service both standard and specialty refrigeration units, providing honest assessments about repair viability versus replacement recommendations based on each unit's condition.
Oven Repair
Professional repair of electric and gas ovens, ranges, and cooktops. Our services include fixing heating elements, igniters, temperature sensors, and control panels. We work on both standard and high-end models, ensuring safe and efficient operation of your cooking appliances.
Dishwasher Repair
Expert diagnosis and repair of dishwasher issues including pump failures, spray arm malfunctions, and control panel problems. We service all major brands, providing cost-effective solutions that extend the life of your dishwashing appliance while maintaining optimal cleaning performance.
People
Keith Bracken
Owner/Lead Technician
With over 30 years of appliance repair experience, Keith personally handles every service call. His expertise spans production, research & development, and HVAC systems, ensuring comprehensive appliance solutions. Keith's commitment to honesty and fair pricing has earned him a trusted reputation in the Cottage Grove community.
Questions
What types of appliances do you repair?
We repair all major household appliances including washers, dryers, refrigerators, ovens, dishwashers, microwaves, and garbage disposals.
Which areas do you service?
We serve Cottage Grove and surrounding Wisconsin communities including Madison, Waunakee, Sun Prairie, McFarland, and DeForest.
How are your repair costs determined?
Costs are determined after diagnosis, with transparent estimates provided upfront for parts and labor. We explain all options before proceeding with repairs.
Do you offer emergency repair services?
We operate Monday-Friday 9am-5pm and recommend texting or emailing for urgent issues. Weekend service is not available.
What experience do you have?
Owner Keith Bracken has over 30 years of appliance repair experience, including specialized work in production, R&D, and HVAC systems.
How does the repair process work?
Contact us with your appliance issue, brand, and location. We'll schedule a service visit, diagnose the problem, provide cost estimates, and perform repairs with your approval.
Reviews (6)
Ann Lewandowski
Nov 03, 2021
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After a terrible experience with another company, an early phone call to Keith yielded high quality same day service. Originally, he was booked a week out, but a cancellation allowed him to repair same day. He uses shorter than average repair windows and texts when he’s on his way. These minor adjustments make his service outstanding compared to the other guys.
Hank Sherman
Oct 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith is friendly, honest and does excellent work. He has done several jobs for us and he is always professional and top quality. I recommend him highly.
Service:Repair refrigerator / freezer
Keith is friendly, honest and does excellent work. He has done several jobs for us and he is always professional and top quality. I recommend him highly.
Service:Repair refrigerator / freezer
Anna Gavin
Sep 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith was so easy to work with and fixed our washer quick! Highly recommend!
Service:Repair washer
Keith was so easy to work with and fixed our washer quick! Highly recommend!
Service:Repair washer
Ashia Pollen
Mar 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith came and fixed our oven SO fast and at such a great price. He was really awesome to work with and I'm happy to have someone to call for appliance repair who is a local small business and does such a great job. I will definitely be recommending him to any friends who need appliance repair!
Service:Repair stove / cooktop / oven
Keith came and fixed our oven SO fast and at such a great price. He was really awesome to work with and I'm happy to have someone to call for appliance repair who is a local small business and does such a great job. I will definitely be recommending him to any friends who need appliance repair!
Service:Repair stove / cooktop / oven
Charles Shane
Jan 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Keith at KB has saved the day multiple occasions. Countless times I thought I would be purchasing a new appliance and Keith would repair my existing appliance quickly and cost effectively making my appliance like new again. If you want it fixed right, the first time, then call KB Appliance.
Services:Repair stove / cooktop,Repair refrigerator,Repair oven,Repair dryer,Repair washer,Repair refrigerator / freezer,Repair washer / dryer,Repair freezer,Repair stove / cooktop / oven,Repair dishwasher,Repair
Keith at KB has saved the day multiple occasions. Countless times I thought I would be purchasing a new appliance and Keith would repair my existing appliance quickly and cost effectively making my appliance like new again. If you want it fixed right, the first time, then call KB Appliance.
Services:Repair stove / cooktop,Repair refrigerator,Repair oven,Repair dryer,Repair washer,Repair refrigerator / freezer,Repair washer / dryer,Repair freezer,Repair stove / cooktop / oven,Repair dishwasher,Repair
Meesta Shane
Oct 27, 2020
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Kevin was fantastic! Our troublesome washer got fixed quick and the price was quite affordable. I would highly recommend KB. Support your local businesses!
