Business Details
Your Partner in Custom Interior Renovations
Craftworks Custom Cabinetry, founded over two decades ago, has established itself as a trusted leader in custom interior renovations. Our family-owned business combines meticulous craftsmanship with personalized service, serving residential and commercial clients across Greater Rochester and the Finger Lakes region. With a proven process of consultation, design, and creation, we deliver bespoke solutions tailored to individual needs while upholding core values of quality, ethical practices, and customer satisfaction.Our team of skilled craftsmen specializes in transforming spaces through custom cabinetry, kitchen and bathroom remodeling, and innovative built-ins, ensuring every project exceeds expectations. Backed by BBB and BCB accreditations, we maintain a strong commitment to local craftsmanship and long-term client relationships.
Services
Custom Cabinetry
Interior Renovations
Kitchen Design
Bathroom Remodel
Fireplace Mantels
Millwork
Signature Refacing
Trim Carpentry
Built-Ins
Entertainment Centers
Highlights and features
- Family-owned business with over 20 years of local craftsmanship
- Personalized design tailored to your specific needs
- Serving Greater Rochester and Finger Lakes regions
- BBB & BCB Accredited for trustworthiness
- Proven process ensuring quality and customer satisfaction
Associations and certifications
- BBB
- BCB
What people say
Excellent workmanship
Personalized design
Efficient process
Professional team
Beautiful results
Services
Custom Cabinetry
Our custom cabinetry services create tailored storage solutions for kitchens, bathrooms, and living spaces. Using premium materials and precision craftsmanship, we design functional yet aesthetically pleasing cabinetry that complements your home's unique style while maximizing space efficiency.
Kitchen Remodel
We specialize in full kitchen remodels from design to installation. Our process includes layout optimization, cabinet selection, countertop integration, and finishing touches. With a 4-6 week timeline for material delivery and installation, we ensure minimal disruption while delivering durable, beautiful results.
Signature Refacing
This cost-effective alternative to full replacement updates existing cabinetry through new doors, drawer fronts, and hardware. Our technicians preserve cabinet boxes while enhancing aesthetics, offering a sustainable solution that maintains functionality while transforming your kitchen or bathroom's appearance.
Millwork
Our millwork services include custom moldings, baseboards, and architectural wood elements. Skilled craftsmen create detailed trim installations that enhance room character, providing both decorative appeal and functional finishing touches for residential and commercial spaces.
Built-Ins
We design and install custom built-in solutions like bookshelves, entertainment centers, and home offices. These tailored installations optimize space usage while maintaining cohesive design aesthetics, creating seamless storage solutions that integrate perfectly with your home's architecture.
People
Michael Quatela
Owner & Founder
With over 20 years in cabinetry, Michael leads with expertise in remodeling since 2005. He prioritizes client satisfaction through meticulous craftsmanship and personalized service, ensuring every project meets exact specifications while maintaining ethical business practices.
Theresa
Office Manager
Theresa coordinates project logistics and client communications, known for her efficiency and attention to detail. Her organizational skills ensure smooth project execution from initial consultation through final installation, maintaining clear client communication throughout the process.
Ryan
Lead Craftsman
Ryan oversees installation teams with precision-focused expertise. His craftsmanship ensures perfect alignment and finish in every project, combining technical skill with artistic vision to deliver high-quality results that exceed client expectations.
Mary Jo
Design Consultant
Mary Jo provides design expertise with an eye for detail, helping clients select materials and layouts that optimize functionality and aesthetics. Her collaborative approach ensures spaces reflect both current trends and timeless elegance.
John
Installation Specialist
John executes precise installations with professionalism and care. His technical proficiency ensures seamless integration of cabinetry and trim work, maintaining clean workspaces and respectful client interactions throughout the renovation process.
Questions
How can I save money on a kitchen remodel?
Consider our signature refacing process to update existing cabinets. This preserves cabinet boxes while installing new doors and hardware, offering significant savings compared to full replacement while maintaining quality results.
What is the typical kitchen remodel timeline?
Material delivery takes 4-6 weeks, with renovations starting 10-15 days after shop inspection. The 10-15 day process includes demolition, plumbing/electrical work, drywall, and final installations.
What should I consider when choosing a company?
Look for proven experience, start-to-finish project management, design services, and flexibility for special requests. We offer BBB/BBC accreditation and physical showrooms for material selection.
Do you handle commercial projects?
Yes, we provide commercial cabinetry solutions including case work, millwork, and finishing services. Our team collaborates with contractors to deliver professional results for business environments.
What areas do you serve?
We serve Greater Rochester and the Finger Lakes region, providing both residential and commercial interior renovation services with local craftsmanship and personalized attention.
Reviews (2)
Connie Gilderhus
Oct 13, 2021
Report
Critical:Professionalism,Punctuality
Made 2 appointments and no one showed either time! Very frustrating as we juggled our work schedules to be home.
Made 2 appointments and no one showed either time! Very frustrating as we juggled our work schedules to be home.
Bonnie Lloyd
Dec 04, 2017
Report
So excited about my new kitchen to come! Michael is so easy to work with: really listens, great ideas, beautiful designs, wonderfully flexible about my need to do some of the work myself in order to manage costs. Can't wait to get going! BTW, Michael is a 'local boy' and an RIT School of American Craftsman grad.
