Business Details
45 Years
experience
Your Trusted Ford Dealership in Medford, MA
Sentry Ford has been a trusted name in the automotive industry since 1981, founded by Fraser Lemley, whose career in automotive sales and dealership management spans decades. Our team combines extensive industry experience with a commitment to customer-centric service, offering new and certified pre-owned Ford vehicles alongside comprehensive service and parts departments. We prioritize transparency, treating every customer as a valued guest while maintaining a philosophy of integrity in all transactions.With an average team tenure of 12-19 years across departments, our expertise ensures long-term reliability for clients. We uphold authoritativeness through manufacturer-backed warranties, rigorous vehicle inspections, and community-focused initiatives supporting families in need. Trust is embedded in our operations through clear communication, no hidden fees, and a dedication to resolving customer needs efficiently and ethically.
Services
New Vehicle Sales
Certified Pre-Owned
Service Department
Parts Department
Financing Options
Details
- Year established: 1981
Highlights and features
- We offer factory-trained technicians for Ford-specific service expertise.
- Our certified pre-owned vehicles undergo a 139-point inspection process.
- We provide manufacturer-backed warranties and 24/7 roadside assistance.
- Our team averages 12-19 years of tenure across departments.
- We support local communities through annual charitable contributions.
Services
New Vehicle Sales
Sentry Ford offers the latest Ford models, including SUVs, trucks, and electric vehicles. Our sales team provides transparent pricing and personalized guidance to help you find the perfect vehicle. With manufacturer-backed warranties and financing options, we ensure a seamless purchasing experience.
Certified Pre-Owned
Our certified pre-owned vehicles pass a rigorous 139-point inspection and qualify for additional warranties. This program ensures reliability and value for customers seeking quality used Ford vehicles with added peace of mind.
Service Department
Factory-trained technicians perform maintenance and repairs using genuine parts. Services include oil changes, brake work, diagnostics, and more, ensuring your Ford remains in optimal condition with expert care.
Parts Department
We supply genuine Ford parts and accessories, supported by knowledgeable staff who provide installation advice. Our inventory ensures quick access to components essential for maintaining your vehicle's performance and longevity.
Financing Options
Our finance team offers tailored solutions, including credit applications and payment calculators. We work with multiple lenders to secure competitive rates, simplifying the process of purchasing or leasing your next Ford.
People
Fraser Lemley
Founder and CEO
Fraser Lemley founded Sentry Auto Group in 1981 after a decade in automotive parts and sales. He pioneered customer-focused dealership practices and expanded the business into a multi-dealership group while emphasizing community support.
Chris Lemley
Executive
Chris Lemley joined Sentry in 1992, leading the acquisition and turnaround of the Ford dealership. He has been instrumental in expanding the group's operations and maintaining its reputation for excellence.
Questions
What new Ford models are available at Sentry Ford?
We offer the full lineup of new Ford vehicles, including the Mustang, F-150, Explorer, and Mach-E. Visit our inventory page for current availability.
Do you offer financing options for vehicle purchases?
Yes, our finance department provides tailored financing solutions, including credit applications and payment calculators to help you budget effectively.
What services does your service department provide?
We offer oil changes, brake service, battery tests, tire replacements, vehicle inspections, and more, performed by factory-trained technicians.
Are your pre-owned vehicles inspected for quality?
Every certified pre-owned vehicle undergoes a 139-point inspection and includes a 90-day/4,000-mile warranty for added peace of mind.
What are your service department hours?
Our service department is open Monday-Friday 7:00 AM - 6:00 PM and Saturday 7:00 AM - 3:00 PM.
Do you offer parts and accessories for Ford vehicles?
Yes, our parts department stocks genuine Ford parts and accessories, with advice from experts to ensure proper fit and function.
Reviews (7)
Roger Schenkel
Jan 17, 2022
Report
I have a Mach e that required a software update. I was very happy with the Sentry Ford Service department on the following areas.
Scheduling , Greeting me, explaining time of service and the completing the service. They are a credit to Ford Motor Company who want to excell in the EV world.
Scheduling , Greeting me, explaining time of service and the completing the service. They are a credit to Ford Motor Company who want to excell in the EV world.
Marisa Lonano
Jan 15, 2022
Report
I called over to Sentey ford and spoke to a gentleman by the name of Brendan, he was so caring polite and did everything he could to fit me in the the hectic schedule so I could come in the next day for a new car key. It so happens. To snow on that Friday wasn't able to go but a week later the same kind pwra5on got on the phone and again worked his magic so I could come in that morning. When I arrived he was again there to kindly greet me, take my car in get the key programmed. It was done quick, definitely can't wait for my next service date everything went great.
Vk Dub
Jan 03, 2022
Report
They dont fix the problems you ask them to fix,
All they care about it the recalls! I made a appointment for door issues for moisture, brought it in and they fix the recalls then told me they didnt have time for a moisture test they scheduled me for! Long story short the had my truck for 3 weeks to tell me its all in my head. MY DOORS STILL WILL NOT WORK! Thanks for nothing I guess Ill sell my headache to someone els
All they care about it the recalls! I made a appointment for door issues for moisture, brought it in and they fix the recalls then told me they didnt have time for a moisture test they scheduled me for! Long story short the had my truck for 3 weeks to tell me its all in my head. MY DOORS STILL WILL NOT WORK! Thanks for nothing I guess Ill sell my headache to someone els
Mario Lc
Dec 14, 2021
Report
Unfortunately, I cant give a lower than 1 star. Not sure where to start, but definitely closing my 2021 with a real bang. I was in for an 8 am appointment for an oil change, tire rotation, and an inspection sticker. After waiting for 7 hours: 1. I didnt get the inspection sticker because the machine was broken since before I booked the appointment. 2. Didnt get the tire rotation because the van was too high. I purchased the van from them and Ive done tire rotations there in the past with no problem. 3. the technician did not top fill any of the other fluids and instead left the motor
Paul Correia
Oct 26, 2021
Report
I have purchased many cars and trucks here, Billy D is what and who I recommend, he has always done right by me.
Brad McNamara
Oct 25, 2021
Report
Mark and the team were fantastic helping me purchase my dream vehicle, 2021 Bronco. Mark kept me well informed during the process through production delays and incomplete info from the factory. The experience could have easily deteriorated but I felt like I had a real partner in the inside working for just me.
Oh, and no random market adjustment pricing that Ive seen some dealers put on the Bronco. I would recommend and will return.
Oh, and no random market adjustment pricing that Ive seen some dealers put on the Bronco. I would recommend and will return.
Ralph Meola
Oct 15, 2021
Report
I received great service from your employee who was friendly, helpful and accommodating to my needs. Her name is Kerrin and she is the service manager in Medford Lincoln Sentry. I would rate Kerrin a 10 plus on a a scale from 1-10
