We are proud to celebrate our 25th anniversary and the award-winning innovations and services we offer organizations to digitally transform their businesses. At MetTel, we pride ourselves on being the smart choice. Why waste time with multiple telecommunications vendors and complicated, redundant billing?
Choose a supernetwork with advanced services that increase your productivity, empower your workforce and improve operational efficiency with cost advantages you can't get elsewhere. See how easy it is to upgrade, integrate and onboard with no downtime. Give your employees and customers a consistent experience by upgrading your infrastructure through digital transformation.
Choose a supernetwork with advanced services that increase your productivity, empower your workforce and improve operational efficiency with cost advantages you can't get elsewhere. See how easy it is to upgrade, integrate and onboard with no downtime. Give your employees and customers a consistent experience by upgrading your infrastructure through digital transformation.
Services
Company
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We do big business, but we have a small business attitude about our clients. If you have the talent and the drive to make a difference in our future, we'd like to have you on our team. Positions at MetTel include all types of management, as well as analysts, designers and sales professionals. We're particularly interested in customer service professionals.
Get Support
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Service associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves, and other service matters. For repair or maintenance issues, call 24 hours a day, 7 days a week. For billing inquiries, moves, and service-related questions, service associates are available during business hours (8:00 am to 7:00 pm ET, Monday - Friday; 9:00 am to 5:00 pm ET Saturday and Sunday).
Cloud
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If you future proof your business today, tomorrow becomes a whole lot simpler. Everything gets easier when you move your communications to the cloud. Your business instantly becomes scalable and gains the flexibility and freedom to move quickly and adapt to changing conditions, with less equipment costs and maintenance issues.
Cloud Contact Center
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Centrally monitor the business and operational performance of agents, teams, sites, systems and outsourcers from a central dashboard. The Cloud Contact Center typically generates a 25% increase in agent productivity. Our system works with your existing systems and infrastructure, reducing administrative overheard by eliminating the "rip and replace" model of the past.
POTS Transformation
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MetTel's POTS Transformation supports voice and data services that traditionally require analog dial tones such as fax, alarms, elevators, POS terminals, vending machines, ATMs, E-911, and voice lines-so you can safely digitally transform all analog lines. The POTS in a Box adapter connects to the internet via broadband, Wi-Fi and/or 4G LTE SIM.
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