Business Details
41 Years
experience
Expert Insulation & Gutter Services in Worcester, MA
Custom Insulation has been dedicated to enhancing homes through professional insulation and gutter solutions since 1985. Our commitment to quality and customer satisfaction has established us as a trusted partner for homeowners and builders across Massachusetts and Connecticut. We specialize in a comprehensive range of services, including spray foam, blanket, and blown-in insulation, as well as seamless aluminum and copper gutter installations. Our team of experienced professionals brings decades of expertise to every project, ensuring energy efficiency, durability, and aesthetic appeal. We prioritize personalized service, working closely with clients to understand their unique needs and deliver tailored solutions. As a family-owned business, we maintain a strong work ethic and dedication to continuous improvement, staying at the forefront of industry advancements in green technology and sustainable practices.Our 15,000-square-foot facility in Worcester, MA, supports efficient operations and timely project completion. With a fleet of over 10 trucks and a stable workforce of 25-35 employees, many with us for decades, we combine reliability with technical expertise. Our focus on exceeding customer expectations has earned us a reputation for excellence in home comfort solutions. We actively participate in energy-saving initiatives like the MASS Save Program, helping homeowners reduce energy costs while improving property value. Every project reflects our core values of professionalism, transparency, and long-term customer relationships.
Services
Spray Foam Insulation
Blown-In Insulation
Blanket Insulation
Aluminum Gutters
Copper Gutters
Details
- Year established: 1985
Highlights and features
- 38 years of specialized insulation and gutter expertise since 1985
- Family-owned business with long-term, experienced workforce
- Comprehensive solutions from energy-efficient insulation to premium gutters
- Participation in state energy-saving MASS Save Program
- Customized approach for every residential project
Services
Spray Foam Insulation
Our spray foam insulation creates an airtight seal in walls and attics, significantly improving energy efficiency while reducing noise transmission. This advanced solution expands to fill gaps, preventing air leaks and moisture infiltration that cause energy loss. Homeowners benefit from lower utility bills and enhanced indoor comfort year-round through our professional installation of high-performance closed-cell and open-cell foam systems.
Blown-In Insulation
We install cellulose and fiberglass blown-in insulation using specialized equipment to achieve uniform coverage in hard-to-reach spaces. This method works exceptionally well for existing walls and attic floors, providing excellent thermal performance without major structural disruption. Our technicians ensure proper density and R-value compliance to maximize energy savings while maintaining building code requirements.
Blanket Insulation
Our pre-cut fiberglass and mineral wool batt insulation offers a cost-effective solution for standard wall cavities and accessible attic spaces. We ensure proper installation with attention to compression and coverage gaps, maintaining optimal thermal resistance. This traditional method remains popular for new construction and simple retrofit projects requiring reliable performance.
Aluminum Gutters
We fabricate and install custom seamless aluminum gutters on-site to precise specifications, eliminating leaks at joints. Available in 5-inch and 6-inch sizes with .032-inch thickness, our systems feature baked-enamel finishes for lasting durability. Optional Leaf Relief protection prevents debris accumulation while maintaining aesthetic appeal for residential properties.
Copper Gutters
Our copper gutter systems combine functional water management with architectural elegance. Available in K-Style and half-round profiles from 5-inch to 8-inch commercial-grade sizes, these 16oz copper installations develop natural patina over time. We offer both seamless fabrication and traditional panel assembly methods for historic or high-end modern properties requiring premium drainage solutions.
People
David T. Cocaine
Owner
David T. Cocaine has led Custom Insulation since its founding in 1985, growing the business into a regional leader in residential insulation and gutter systems. With over three decades of industry experience, he oversees daily operations while maintaining hands-on involvement in customer relations and quality control.
Questions
What insulation types do you offer?
We provide spray foam, blown-in, and blanket insulation solutions for residential properties, along with seamless aluminum and copper gutter systems.
Do you serve both Massachusetts and Connecticut?
Yes, we provide insulation and gutter services throughout central Massachusetts including Worcester and Connecticut areas including Hartford.
Are financing options available?
We recommend checking with local energy providers about available rebates and financing programs for energy-efficient home improvements.
How long does an average installation take?
Most residential insulation projects complete within 1-2 days, while gutter installations typically require one full workday depending on home size.
What warranty do you provide?
We offer manufacturer warranties on materials plus our workmanship guarantee for proper installation of all insulation and gutter systems.
Can you help with energy efficiency programs?
Yes, we participate in the MASS Save Program to help homeowners access energy-saving insulation upgrades with potential financial incentives.
Videos
Reviews (4)
Ethan Bancala
Jan 27, 2021
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Just got off the phone with Ted who manages the foam insulation business for a quote on an attic insulation project. I was hoping to insulate from my soffit up to the ridge vent and bring the HVAC equipment inside the thermal envelop while building out the attic. Ted was suggesting open-cell foam at R-38 when I was considering closed-cell foam at R-49. When I tried to discuss the pros and cons and understand the recommendation better, Ted told me that he's been doing this for years, and he doesn't have the time to explain this to me due to his busy schedule. He suggested I go find someone else
Jenna Amyot
Oct 25, 2020
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I called Eric Flemming at Custom Insulation in a panic because I needed to have my attic insulated in order to pass city inspection and move into the house I'd spent months renovating. He called me back right away, came down for an estimate within an hour, gave me the estimate shortly after that and had a team at my house the next morning with an exact window of when they'd be there (the team was equally awesome - super friendly and informative). That combination of responsiveness, professionalism and accountability is so hard to come by these days. 10/10 would recommend.
Jack Frain
Oct 11, 2019
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This company was very tough to work with. They were scheduled to do the work while i was on vacation so I could be there while they were inuslating a crawl space and last minute their sales guy said "no i had you down for next week"! So i took off more time from work the following week. They showed up on the rescheduled day, started the work then told me they couldn't do the work for wht they agreed on! Salesman John called me and said his price was only for a portion of what i had showed him originally. Total BS. They were at my house dressed and ready to go and they didn't even try to negotiate
Brian Chandley
Sep 27, 2017
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I went through the Mass Save Energy audit and another contractor 3 years ago. That contractor arrived on the appointed day and was one man short and one man wreaked of alcohol. They couldn't start the job and I was relieved. I went to Custom Insulation this time and couldn't have been happier. Angel and his crew were on time, clean and tried their best not to disrupt our lives over the two days. These companies can be VERY unreliable so finding a good contractor was a relief. I highly recommend them.