Business Details
48 Years
experience
Emergency
services
Trusted Property Management Services in New England
Founded in 1978, Heritage Properties has established itself as a family-owned leader in real estate investment, development, and management across New England. Our commitment to putting people first has guided every decision for over 45 years, fostering trust with residents, investors, and communities. With a portfolio of 900+ apartment homes and a team of 30+ professionals, we combine generational expertise with hands-on management to deliver exceptional residential experiences.Our approach prioritizes long-term relationships, ethical practices, and community impact, ensuring every property reflects our dedication to quality and care. Through strategic acquisitions, innovative development projects, and meticulous property management, we consistently exceed expectations while maintaining our core mission of prioritizing people over profit.
Services
Investment
Development
Property Management
Multifamily Development
Residential Management
Community Engagement
Portfolio Expansion
Historic Rehabilitation
Leasing Services
Maintenance Operations
Details
- Year established: 1978
Highlights and features
- We have 45+ years of experience in New England real estate investment and management.
- Our family-owned business maintains a hands-on approach to property management.
- We manage 900+ apartment homes across Massachusetts and Rhode Island.
- Our team includes certified property managers with specialized industry expertise.
- We provide 24/7 property maintenance and resident support services.
What people say
So kind
Above and beyond helpful
Services
Property Management
Our property management services ensure optimal operation of residential communities through dedicated on-site teams and 24/7 maintenance support. We implement hands-on management strategies that prioritize resident satisfaction while maintaining property value. With certified professionals overseeing 900+ units across New England, we combine local market expertise with comprehensive operational systems to deliver consistent, high-quality service.
Real Estate Investment
We identify and acquire strategic real estate investments throughout New England, focusing on multifamily developments that align with long-term growth objectives. Our investment approach combines 45+ years of market knowledge with careful financial analysis to deliver strong returns while maintaining community-focused development standards that benefit residents and investors alike.
Development
Our development services focus on creating quality workforce housing through innovative design and construction practices. We specialize in transforming underutilized properties into vibrant residential communities that meet local housing needs while adhering to strict quality standards and sustainability principles that benefit both residents and surrounding neighborhoods.
Leasing Services
We provide comprehensive leasing solutions through an online platform that streamlines apartment availability checks, application submission, and lease signing processes. Our leasing team offers personalized support while maintaining strict compliance with housing regulations, ensuring a smooth experience for both prospective residents and property owners across our managed communities.
Historic Rehabilitation
Specializing in historic property restoration, we preserve architectural character while modernizing amenities to meet contemporary living standards. Our approach maintains original features like exposed brick and mill windows while implementing energy-efficient upgrades that enhance property value and resident comfort in historic New England buildings.
People
Brian Bush
Partner
Real estate professional with 40+ years of experience in construction and multifamily communities. Holds CPM designation and Massachusetts Construction Supervisors License. Graduate of St. Anselm College.
Jeff Bush
President
Third-generation leader with real estate finance expertise from Brown University and Boston University. Specializes in acquisitions and redevelopment. Former special education teacher committed to community engagement.
Mindy Diamantopoulos
Chief Operating Officer
Residential operations expert with CPM and C3P certifications. Oversees all properties and staff while maintaining focus on resident satisfaction and operational excellence through her 20+ years of property management experience.
Chris Petersen
Vice President
Finance and portfolio management specialist with CPM certification. Manages 900-unit portfolio across 12 sites while overseeing corporate financial reporting and lender financing for residential and commercial assets.
Danielle Guffy
Regional Manager
Property management professional with ARM certification. Oversees operations in Massachusetts, New Hampshire, and Rhode Island. Combines historical preservation expertise with modern property management practices to enhance community value.
Questions
How can I check apartment availability?
Visit search.ne-hp.com to view current openings, pricing, and layouts across our Massachusetts and Rhode Island communities.
What application documents are required?
Complete online application with personal information, employment verification, recent pay stubs, and required fees.
Do you offer short-term leases?
Yes, we provide flexible lease terms in addition to standard 12-month agreements at select communities.
What are pet policies?
Policies vary by community - check individual property websites for specific pet regulations and restrictions.
How do I submit maintenance requests?
Use your community's Resident Portal to submit and track maintenance requests 24/7.
What payment methods are accepted?
We accept online rent payments through our secure Resident Portal system for all communities.
Reviews (6)
Claire Louis
Dec 03, 2020
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It would be nice if they were to lower the rent for a few months due to the fact that we're in a pandemic and the whole school district is remote. Lots of parents are home with the kids and working less. The slumlords have actually increased the rent for next year! They have no compassion and don't care about their tenants. Their maintenance are also very rude at times. These apartments are not worth the price!
Kiroka Agnes
Nov 22, 2020
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They need to treat everyone equal , not some. they like money more than customers they are really resist they like black people because of their money, but they don't take them like human beings . which is so sad.
Christian Seyerle
Aug 11, 2020
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Kirsten Powers is a terrible property manager. She is totally unprofessional and rude. She made me and my friends feel completely attacked and was hostile during our entire encounter. If the is the kind of the employee this business employs in all of its properties do not rent here!! I only gave 1 star because giving negative stars isnt an option.
Jeremy Anderson
Aug 02, 2020
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I had the amazing opportunity to meet Kirsten Powers. She was nice enough to come over personally and explain rules of the lease to my friend. She was nice enough to explain to my friend, after we had been at her apartment for 30 mins at 2:00pm and we were smoking a cigar on the porch, that she could evict my friend for letting us smoke on the porch. I understand that this a rule, unfortunately she forgot this rule, and we broke it, however; threatening a single mother with eviction for this is a down right abomination. She then also reveled that she has nothing better to do but watch us carrying
Tugba M.
Jun 02, 2020
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Worst experience I have ever had! Absolutely stay away. I caught 8 mice in my unit in a year. They sent staff to take care of it but nothing was taken care of. They just left a few traps and did not even follow up. I had the worst year of my life. Found dead mice in the apartment multiple times, woke up to crying mice that got stuck in the trap in the middle of the night, saw them walking around the kitchen area. Absolutely horrible!!! In addition to all of these, I was told that it's pretty normal to have mice in apartments in the winter in NE. I regret to this day for not suing this company
Cj Desrosiers
Sep 08, 2019
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I live at one of there Lowell apartments and it has been a good move for me. The office is helpful when you have issues.
