Business Details
9 Years
experience
Your Neillsville Ford Dealership for Sales & Service
Gross Ford has been serving Central Wisconsin since 2017 as part of the Gross Auto Group family, which has built a legacy of automotive excellence since 1956. Our dealership specializes in Ford vehicles, offering a comprehensive selection of new models, certified pre-owned vehicles, and budget-friendly used cars. Our team of factory-trained technicians provides expert service and maintenance using genuine Ford parts to ensure optimal vehicle performance. We prioritize customer satisfaction through transparent pricing, personalized financing options, and a commitment to community involvement. As a family-owned business, we treat every customer like a valued guest, offering amenities like free Wi-Fi in our service waiting area.Our sales professionals work to match clients with vehicles that suit their lifestyle, whether its a fuel-efficient Escape or a powerful F-150. We maintain a multi-million-dollar parts inventory for quick repairs and service appointments. Our dealership supports over 250 local charities, reflecting our dedication to the Neillsville community. With locations in Central Wisconsin, we serve customers from Marshfield to Stevens Point. Backed by decades of automotive experience, we guarantee a hassle-free buying experience that prioritizes your satisfaction.
Services
New Ford Sales
Used Vehicle Sales
Service & Repair
Parts Department
Financing Options
Details
- Year established: 2017
Highlights and features
- Family-owned since 1956 with generations of automotive expertise
- 24/7 online inventory with over 288 vehicles available
- Factory-certified technicians trained in Ford vehicle technology
- Competitive financing options through multiple lending institutions
- Community-focused business supporting over 250 local organizations
Services
New Ford Sales
We offer the complete lineup of new Ford vehicles including F-150 trucks, Mustang Mach-E models, Edge SUVs, and Transit vans. Our inventory features the latest technology, safety features, and fuel-efficient powertrains. Sales consultants help customers find the perfect Ford model matching their lifestyle and budget requirements.
Used Vehicle Sales
Our certified pre-owned inventory includes thoroughly inspected vehicles with remaining factory warranties. We offer budget-friendly used sedans, SUVs, and trucks from various manufacturers. Every used vehicle undergoes multiple inspection points to ensure reliability and customer satisfaction.
Service & Maintenance
Factory-trained technicians perform scheduled maintenance and repairs using genuine Ford parts. Services include oil changes, brake repairs, engine diagnostics, and air conditioning service. We maintain equipment to Ford's specifications for accurate diagnostics and proper vehicle care.
Genuine Ford Parts
Our parts department stocks genuine OEM Ford components for all vehicle systems. Technicians install factory-approved parts for critical systems including brakes, suspension, and powertrain. We offer competitive pricing on motor oil, filters, batteries, and accessories.
Auto Financing
Our finance team secures competitive rates through multiple lending institutions. We offer new and used vehicle financing, lease-to-own options, and credit recovery programs. The application process includes online pre-approval and personalized payment planning services.
Questions
What new Ford models do you stock?
We carry the complete Ford lineup including F-150, Mustang Mach-E, Explorer, Edge, and Transit models.
Do you offer vehicle financing?
Yes, our finance team works with multiple lenders to secure competitive rates for new and used vehicle purchases.
What service hours are available?
Service department operates Monday-Friday 8AM-5PM and Saturday 8AM-12PM.
Are there used vehicle options?
We maintain a large selection of certified pre-owned vehicles and budget-friendly used cars from various manufacturers.
Do you have genuine Ford parts?
Our parts department stocks genuine OEM Ford components for all vehicle systems and service requirements.
Is vehicle maintenance available?
Factory-trained technicians perform all scheduled maintenance and repair services using proper diagnostic equipment.
Reviews (4)
Lorraine Wetzel
Jan 29, 2021
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The Gross Ford folks were all very friendly, helpful, and made my experience there a breeze. Thank you, Brandon, Greg, Jim, Barb, and Jerry. I highly recommend this dealership!
Andrew Johnston
Aug 29, 2018
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A bunch of very friendly and personal guys to deal with and if they don't have the vehicle you're looking for they will find it out there.
Pamela K.
Dec 29, 2017
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#5stars #betterthanAAA #friendly&helpful
Gross Ford in Spencer is a small town business that won't *steer* you wrong. I was stranded with a tire that was losing air and they sent a mechanic out to meet me, diagnosed the problem in the driveway, got me into the shop that day...and had me on my way in no time *flat*. Seriously, they are the best.
Gross Ford in Spencer is a small town business that won't *steer* you wrong. I was stranded with a tire that was losing air and they sent a mechanic out to meet me, diagnosed the problem in the driveway, got me into the shop that day...and had me on my way in no time *flat*. Seriously, they are the best.
Jordan
Nov 11, 2016
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Just the other day my water pump went out while traveling through Spencer. I called Jensen motors to ask if they would be able to take a look. The Lady at the front desk was quick to say they would take care of me. I can't say I could have been more impressed, they ordered parts and had me back on the road in no time! Thanks for the great customer service!
