Business Details
50+ Years
experience
Trusted Auto Body Repair in Bellevue, WA
Founded in 1974, we have built a legacy of excellence in collision repair and auto body services. Our team of I-CAR certified technicians brings decades of combined experience, ensuring every repair meets the highest industry standards. We specialize in luxury and exotic vehicles, utilizing original equipment manufacturer (OEM) parts and factory-certified processes to restore vehicles to their pre-accident condition. Our commitment to innovation is evident in our state-of-the-art facility, featuring specialized EV paint booths, aluminum repair rooms, and advanced diagnostic systems. Customer satisfaction remains our priority, demonstrated by our 98% satisfaction rating and a 70% reduction in wait times following our recent expansion.We maintain transparent communication throughout the repair process, offering regular updates via phone, text, or email. Our dedication to quality is underscored by a written warranty guaranteeing our work for the life of the vehicle. As a family-owned business serving Bellevue for over 40 years, we value loyalty and trust, reflected in our 40% repeat customer rate. Our facility spans 30,000 square feet with 8 frame racks and 5 downdraft spray booths, ensuring precision in every repair. We pride ourselves on resolving unexpected challenges, such as the Tesla battery replacement incident, without passing costs to customers. This combination of expertise, technology, and customer-centric values defines our approach to automotive repair.
Services
Auto Body Repair
Collision Repair
Auto Body Painting
Car Frame Repair
Aluminum Repair
EV Repair
Tesla Repair
OEM Parts Replacement
Insurance Advocacy
Vehicle Detailing
Details
- Year established: 1974
Highlights and features
- 40 years of experience in luxury vehicle collision repair
- I-CAR Gold Class certified technicians with annual training updates
- 100% OEM parts guarantee for factory-spec repairs
- 70% reduced wait times following facility expansion
- 98% customer satisfaction rating verified by third-party audits
Associations and certifications
- I-CAR Gold Class
- Tesla Certified
- Cadillac Certified
- GMC Certified
- Acura Certified
- Alfa Romeo Certified
- Fiat Certified
- Honda Certified
- Volkswagen Certified
What people say
Flawless repairs
Excellent communication
Top-notch service
Reduced wait times
OEM parts used
Services
Auto Body Repair
Our I-CAR certified technicians restore vehicles to factory specifications using OEM parts and advanced diagnostic tools. We handle everything from minor dents to major structural damage, ensuring safety and value retention. With 8 frame racks and 5 downdraft spray booths, we guarantee precision in every repair.
EV Repair
Specialized EV repair services include battery diagnostics, charging system repairs, and aluminum frame restoration. Our facility features temperature-controlled paint booths to protect sensitive EV components. Factory-certified technicians ensure compliance with manufacturer warranties for electric vehicles.
OEM Parts Replacement
We exclusively use original equipment manufacturer parts to maintain vehicle integrity and safety standards. Our insurance advocacy team works directly with providers to secure proper compensation for OEM part replacements, ensuring no compromise in quality.
Aluminum Repair
Factory-certified aluminum repair rooms with specialized dust extraction systems restore structural integrity to high-end vehicles. Our platinum-level technicians use precision tools to maintain factory specifications, preserving safety and resale value for luxury cars.
Insurance Coordination
Our team handles insurance claims from estimate to completion, advocating for proper compensation. We work directly with providers to ensure accurate valuation of repairs, eliminating disputes over aftermarket parts or undervalued estimates.
Questions
How can I verify your collision repair expertise?
With 40 years in business and I-CAR Gold Class certification, we maintain a 98% satisfaction rating and 50,000+ completed repairs. Our factory certifications include Tesla, Cadillac, and BMW.
Do you work on non-luxury vehicles?
While we specialize in luxury and exotic cars, we service all 2014+ vehicles. Our technicians are trained for both premium and standard models, ensuring equal quality across all repairs.
How do you handle insurance claims?
Our team coordinates directly with insurance providers to ensure proper valuation and OEM part approval. We advocate for accurate compensation, handling paperwork and negotiations throughout the repair process.
What sets your EV repairs apart?
Our facility includes specialized EV paint booths and aluminum repair rooms with dust extraction systems. Factory-certified technicians ensure repairs meet manufacturer specifications while protecting sensitive battery systems.
How do you ensure repair quality?
We guarantee our work for the life of the vehicle using OEM parts and factory-approved processes. Advanced diagnostic systems track repairs from estimate to completion, ensuring no detail is overlooked.
Reviews (4)
My Valen
Jan 11, 2022
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I hardly put reviews but this place deserves one. I brought in my Acura MDX 2022 to get it fixed due to an auto accident and I was nervous to bring it in since its just hard to find a auto shop you can actually trust but Ken really made it easy and made sure to let me know everything that was going on and what exactly they were going to do with my car. I had some issues with the auto ins but he was just so helpful, for sure gained my trust and for any auto problems I will be definitely keeping them in mind. They are also certified with Acura so that was a plus for me!
Paul Zeng
Oct 16, 2021
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Critical:Professionalism,Punctuality,Quality
Worse body shop, I Complain the gap size Between both side which they Repair on the driver side, the owner said is Lexus Manufacture problem.
Services:Painting,Body & Trim
Worse body shop, I Complain the gap size Between both side which they Repair on the driver side, the owner said is Lexus Manufacture problem.
Services:Painting,Body & Trim
Steve L.
Oct 05, 2021
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I've (unfortunately) had the opportunity to use Exotic's services multiple times. They do amazing work. Victor and the entire Exotic team are second to none. They communicate progress frequently and let you know how you're tracking towards the projected completion date. On both occasions they were right on schedule. The end result is fantastic of course. You wouldn't be able to tell where the original damage occurred if you tried!
B. F.
Sep 26, 2021
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The nicest and most efficient shop ever. From the time you walk in till the time you pick up a perfect job from them you feel like family. Ken is great and made my daughter feel at ease as he was going over the Boo Boo she made 2ith her car
