Business Details
22 Years
experience
Luxury Appliance Repair & Installation Experts
At Black Diamond Service Co, we have dedicated ourselves to redefining excellence in luxury appliance service and installation for over two decades. Our expertise spans high-end brands like Sub-Zero, Wolf, Asko, Blue Star, and Capital Cooking, ensuring precision in every repair and custom installation. Specializing in kitchen appliances, laundry systems, outdoor barbecues, and marine refrigeration, we serve discerning clients across New England with licensed, insured professionals.Our commitment to meticulous craftsmanship and transparent communication has established us as a trusted authority in the industry. We prioritize personalized attention, keeping clients informed throughout every project while delivering safe, cost-efficient solutions. With a focus on exceeding expectations, we combine technical mastery with a dedication to customer satisfaction that remains unmatched in our field.
Services
Custom Installations
Luxury Appliance Service
Kitchen Appliance Installations
Custom Laundry Setups
Outdoor Barbecue Areas
Marine Refrigeration Solutions
Authorized Service Provider
Expert Repair Services
Maintenance Services
Tailored Support
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of specialized luxury appliance expertise
- Our team handles top-tier brands like Sub-Zero and Wolf
- We provide custom solutions for kitchens and marine environments
- Our company is fully licensed and insured for safety
- We guarantee 100% satisfaction with professional service
Services
Custom Installations
We create tailored appliance solutions for kitchens, laundry rooms, and outdoor spaces. Our experts ensure seamless integration of luxury brands while meeting specific design requirements. Every installation combines technical precision with aesthetic consideration for optimal functionality.
Luxury Appliance Service
Our technicians specialize in maintaining high-end appliances from Sub-Zero to Capital Cooking. We diagnose issues with precision and use genuine parts to preserve performance standards. Regular maintenance extends appliance lifespan while maintaining manufacturer warranties.
Marine Refrigeration Solutions
We install and service marine refrigeration systems designed for saltwater environments. Our solutions maintain temperature control in yachts and boats using corrosion-resistant components. Systems are optimized for energy efficiency in marine conditions.
Authorized Service Provider
As authorized service partners for Blue Star and other premium brands, we offer factory-approved repairs. This certification ensures proper diagnostics and warranty-compliant maintenance for select appliance models.
Expert Repair Services
Our team addresses mechanical and electrical issues across luxury appliances. We perform diagnostics to identify root causes before implementing lasting solutions. Repairs maintain original performance standards while ensuring safety compliance.
Questions
What areas do you service?
We serve the New Hampshire Seacoast, North Shore Massachusetts, and Southern Maine regions.
Which luxury appliance brands do you work with?
We service premium brands including Sub-Zero, Wolf, Asko, Blue Star, and Capital Cooking.
How experienced is your team?
Our technicians have over 20 years of combined experience in luxury appliance installation and repair.
Are you licensed and insured?
Yes, we are a fully licensed and insured appliance service and installation company.
Do you offer emergency repair services?
We currently do not provide 24/7 emergency service but prioritize timely appointments.
Reviews (3)
Anastasios Andronikidis
Mar 05, 2020
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I recently had the pleasure of working with Jon from Black Diamond after being bounced around by local companies who were unable to service our Miehle dishwasher. What made our experience OUTSTANDING was the professionalism and care that Jon paid to both the equipment that he was helping service AS WELL AS me, the customer. Our dishwasher happened… to stop functioning the week my wife was delivering twins (a working dishwasher is kinda important when you're having kids). Not only was Jon able to work around our schedule and take what was already a very stressful situation and remove 1 small
Chris McCarthy
Apr 12, 2018
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I recently had an issue with a Zephyr range Hood where the hood was making a loud tapping noise. Keep in mind, Zephyr products are not the kind of product you buy at Home Depot or Lowes, they are much more expensive and better constructed than anything you can buy off the shelf. The issue I was having was misdiagnosed and called unreasonable/as… designed by another warranty service company.
I requested Zephyr send another company to investigate my issue, and Black Diamond was called in. John was able to immediately identify the problem. If you own a high end appliance I wouldn't hesitate
I requested Zephyr send another company to investigate my issue, and Black Diamond was called in. John was able to immediately identify the problem. If you own a high end appliance I wouldn't hesitate
Jennifer Williams Roy
Dec 13, 2016
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After some miscommunication with our designers, cabinet maker and plumber, I suddenly discovered I needed to find an installer for our appliances. The day before we were planning to serve Thanksgiving dinner for 12, Jon came and saved the day. He stayed into the evening to make sure we had a fully functioning kitchen and came after the holiday to… fine tune the appliances that had not been fully prepped for installation. He also arranged to have a kick plate custom made for us because our cabinet maker had left it off his list. Black Diamond Service provides a level precision to their installations
