Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Pool Services in Miami
Acquality Pool Service has been delivering reliable, professional pool services in Miami for over two decades. Founded in 2014 by Carlos and Beatriz Grau, our family-owned business combines Carlos' 10 years of prior industry experience with Beatriz's marketing expertise to create a client-centric service model. As Certified Pool and Spa Operators (CPO #107405), we adhere to strict safety and quality standards set by the Pool and Hot Tub Alliance. Our team provides comprehensive services including weekly cleaning, chemical balancing, green pool remediation, acid washing, and equipment upgrades like variable-speed pumps.We distinguish ourselves through digital service logs, online payments, and a concierge approach that coordinates third-party repairs when needed. With General Liability Insurance coverage and a commitment to punctuality, we serve residential clients across Miami and surrounding areas, treating every property with the respect and care we'd expect ourselves.
Services
Weekly Pool Cleaning
Green Pool Solution
Acid Wash
Pool Balance
Repairs and Remodel
Outdoor Living
Details
- Year established: 2014
Highlights and features
- 20+ years of combined pool industry experience
- CPO-certified technicians (Certification #107405)
- Digital service logs with chemical readings and photos
- Online payment and scheduling options
- Coordinated third-party repair services
Associations and certifications
- Pool and Hot Tub Alliance
What people say
Knowledgeable technicians
Thorough explanations
Great follow-up
Superb installation
Reliable service
Services
Weekly Pool Cleaning
Our comprehensive weekly cleaning includes skimming debris, vacuuming pool surfaces, brushing walls, and inspecting filtration systems. Technicians monitor chemical levels to maintain water clarity and safety while providing digital reports documenting each visit. Regular maintenance prevents costly repairs and preserves pool value through consistent care.
Green Pool Solution
Specialized treatment for neglected pools featuring algae blooms. Our CPO-certified technicians identify algae types, apply appropriate algaecides, and perform shock treatments to restore water quality. Service includes equipment inspection and chemical rebalancing to prevent future contamination while ensuring swim-ready conditions.
Acid Wash
Recommended for pools with persistent stains or post-hurricane damage. This process removes surface contaminants and revitalizes pool finishes through controlled acid application. Technicians thoroughly clean affected areas and restore proper chemical balance to protect pool surfaces and extend their lifespan.
Pool Balance
Professional chemical management maintaining optimal pH, alkalinity, cyanuric acid, and calcium hardness levels. Regular testing prevents equipment corrosion, ensures swimmer comfort, and maintains water clarity through precise chemical adjustments performed by certified technicians.
Repairs and Remodel
Residential pool equipment repair and modernization services. We diagnose and fix pump issues, filter problems, and automation system malfunctions while offering energy-efficient upgrades like variable-speed pumps and heat pumps to reduce operating costs.
People
Carlos Grau
Operations Manager
Former 10-year pool technician with NSPF certification. Supervises daily operations and technician teams. Holds business administration degrees from Keiser University and Corporacin Politcnico de la Costa Atlntica. Oversees equipment purchases and service quality control.
Beatriz Grau Mendoza
Marketing Director
Former Univision/Telemundo journalist with mass communication degree. Manages customer relations, billing, and digital marketing. Writes company blog content and trains technicians in client communication. Focuses on business development and client retention strategies.
Questions
What pool services do you offer in Miami?
We provide weekly cleaning, green pool remediation, acid washing, chemical balancing, equipment repairs, and outdoor living enhancements like artificial turf installation.
Are your technicians certified?
Yes, our team includes Certified Pool and Spa Operators (CPO #107405) trained in chemical safety and pool maintenance best practices.
Do you handle emergency pool situations?
We offer emergency services for hurricane recovery and urgent pool issues with priority scheduling for critical situations.
Can I schedule service online?
Yes, we provide online scheduling and digital service logs with chemical readings and pool condition photos after each visit.
What payment methods do you accept?
We accept online payments through our secure portal for added convenience and transparency.
Do you service saltwater pools?
Yes, we specialize in salt pool maintenance including salt cell calibration and chlorine generation system optimization.
Videos
Reviews (5)
Gustavo Roldan
Sep 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
My home pool is used daily by AirBnB guest. I've never had any complaints from any guest. On the contrary ALL have been very impressed by the quality of the pool water. Acquality is very responsive when any work needs to be done with pump or filter. Highly recommend them!
Services:Netting,Wall brushing,Leaf traps,Vacuuming,Water treatment,Filter cleaning,Tile brushing
My home pool is used daily by AirBnB guest. I've never had any complaints from any guest. On the contrary ALL have been very impressed by the quality of the pool water. Acquality is very responsive when any work needs to be done with pump or filter. Highly recommend them!
Services:Netting,Wall brushing,Leaf traps,Vacuuming,Water treatment,Filter cleaning,Tile brushing
Paul Mcllvride
Nov 01, 2020
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I moved to Coral Gables in late March, 2020 and not long after was facing a green pool situation with previously contracted service company not even attending site or contacting me. I reached out to Carlos and Beatriz at Acquality and they sorted everything straight away. Two months on now and the Pool is sparkling clean and Carlos and his Team are here every week to do the necessary checks. I recommend Acquality very highly for all your Pool needs. You won't be disappointed or let down.
Michelle Busby
Oct 30, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They installed replacement filter & pump for our pool. They were extremely professional, friendly, knowledgeable, and have good prices. They did the installation in a very timely fashion. They are a company that I would use again & recommend.
They installed replacement filter & pump for our pool. They were extremely professional, friendly, knowledgeable, and have good prices. They did the installation in a very timely fashion. They are a company that I would use again & recommend.
Renato Nodarse
Jun 06, 2020
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Great team of people. knowledgeable and thorough explaining the of the options, features, warranties and financial cost of the system to install. great follow up with scheduling of installation and superb job of the tech explaining and accommodating for future additional upgrades.
would definitely recommend
would definitely recommend
Cristina M.
May 30, 2019
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Acquality Pool Service is a family owned and run business. Carlos and Beatriz are super knowledgeable and professional. You will never have to worry about your pool water quality or pool equipment. Acquality has been servicing our pool for several years and will continue to do so when we move to our new house. I highly recommend them!
