Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Custom IT & Cybersecurity Solutions
Founded in 1992, Tech Superpowers has spent three decades delivering tailored IT solutions, cybersecurity expertise, and AV integration services to businesses across Boston and beyond. Our team of certified professionals specializes in creating secure, scalable technology infrastructures that align with each client's unique workflows and growth objectives. With a client retention rate of 100% over the past two years, we pride ourselves on building long-term partnerships through proactive support, innovative problem-solving, and a deep understanding of modern technology challenges.Our services span managed IT operations, cybersecurity frameworks compliant with ISO 27001 and SOC 2 standards, seamless device onboarding/offboarding, and custom conference room AV solutions. Backed by industry certifications and a proven track record with both startups and established enterprises, we combine technical excellence with personalized service to transform IT from a liability into a strategic asset. Our Boston-based team maintains a client-first philosophy, ensuring every interaction prioritizes clear communication, measurable outcomes, and technological empowerment.
Services
Managed IT Services
Cybersecurity
Compliance
On/Off Boarding
Conference Room AV
Details
- Year established: 1992
Highlights and features
- 30+ years of Boston-based IT expertise with proven scalability solutions
- Certified professionals specializing in ISO 27001 and SOC 2 compliance frameworks
- 100% client retention rate through personalized, proactive technology management
- Seamless integration of cybersecurity into all IT infrastructure components
- Award-winning team with hands-on experience supporting high-growth organizations
Associations and certifications
- ISO 27001
What people say
Seamless workflow support
Proactive issue resolution
Knowledgeable consultants
Rapid equipment replacement
Effective training provided
Services
Managed IT Services
Our comprehensive IT management solutions ensure continuous system operation with proactive monitoring and rapid response protocols. We implement customized infrastructure architectures that scale with business growth while maintaining strict security standards. With 24/7 threat detection and regular performance optimization, clients benefit from reduced downtime and technology aligned with strategic objectives.
Cybersecurity
We provide multi-layered cybersecurity protection covering network infrastructure, endpoint devices, and data management systems. Our approach includes regular vulnerability assessments, employee training programs, and implementation of industry-standard frameworks like ISO 27001. By combining advanced threat detection tools with customized security policies, we help organizations maintain compliance while protecting sensitive information.
Compliance
Our compliance specialists assist organizations in meeting industry-specific regulatory requirements including SOC 2, HIPAA, and ISO standards. We develop audit-ready documentation frameworks and implement technical controls that simplify certification processes. Through regular system evaluations and policy updates, we ensure ongoing compliance while minimizing operational disruption for growing businesses.
On/Off Boarding
We streamline workforce transitions with efficient device provisioning and decommissioning processes. Our system ensures new employees receive fully configured equipment with immediate access to necessary resources while maintaining security protocols during staff departures. Automated workflows and inventory tracking enable rapid deployment while maintaining strict data protection standards throughout the device lifecycle.
Conference Room AV
Our custom audiovisual solutions optimize collaboration spaces for hybrid work environments. We design and implement scalable AV systems featuring seamless device integration, automated room controls, and enterprise-grade video conferencing capabilities. By prioritizing user-friendly interfaces and reliable connectivity, we enhance meeting productivity while reducing technical disruptions in modern workplace settings.
People
Michael Oh
Founder
MIT Aerospace Engineering graduate with 30+ years of IT experience. Specializes in system automation and smart technology integration. Leads strategic development while maintaining technical expertise in cybersecurity and network infrastructure.
Adam Fisk
IT Team Lead
12-year veteran in IT support with broadcasting industry background. Manages cybersecurity strategy and client operations. Co-hosts PowerUp Boston podcast, sharing insights on technology scaling for growing businesses.
Max Furst
Director of Operations
12-year company veteran overseeing daily logistics and client management. Applies cross-departmental experience to optimize service delivery. Focuses on operational efficiency while maintaining high client satisfaction standards.
Edgar Garcia
Marketing Director
Brings diverse marketing experience from tech startups to luxury real estate. Develops strategic messaging for cybersecurity solutions. Balances technical communication with business growth strategies for Boston's startup community.
Jason Ross
Senior Engineer
Former Apple Genius with 7+ years of direct customer support experience. Specializes in complex IT implementations and staff training programs. Applies meticulous attention to detail in designing customized technology solutions for business clients.
Questions
Is IT support necessary for early-stage startups?
Yes, establishing proper IT infrastructure early prevents future scalability issues and ensures security protocols are embedded from the beginning.
Which industries do you primarily serve?
While we work across sectors, our focus is on Boston-based startups and technology-driven organizations requiring scalable IT solutions.
How are your service prices determined?
We create customized packages based on specific organizational needs rather than offering standardized pricing tiers or fixed packages.
Can you integrate with existing IT departments?
Yes, we provide complementary support through cybersecurity audits, specialized project assistance, and technology strategy consulting.
What differentiates your cybersecurity approach?
We implement proactive, multi-layered security frameworks that combine ISO-certified standards with customized threat detection tailored to each client's operational environment.
Do you offer emergency IT support?
Yes, our 24/7 monitoring system provides immediate response for critical system failures and security breaches outside regular business hours.
Videos
Reviews (5)
Chris Noble
Nov 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Every TSP guy I've worked with has been great. They have solved every problem that has come up quickly and professionally.
Every TSP guy I've worked with has been great. They have solved every problem that has come up quickly and professionally.
Jim DiBurro
Oct 27, 2021
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Seamless workflow support from TSP is what every high tech company needs to succeed, and they sure do deliver. They provide reliable support that knows all facets of IT and its derivative channels. Thanks Carlos for working with me today!
Laura Hagee
May 26, 2021
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TSP has been a critical piece of the tech infrastructure across several jobs that i have had, so I can confidently attest to how their professionalism and responsiveness is constant! Even before we were all locked down into these remote homeworking offices, TSP was the go to for tech support in my office setting as well as an exceptional resource for other questions that might come up related to our IT needs. Can't recommend them enough!
Chris Smith
May 17, 2021
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Great and timely service from smart tech staff. Especially helpful for someone who is computer-dependent but not tech savvy.
Rob Berridge
May 01, 2021
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Positive:Professionalism,Quality,Responsiveness
TSP does a great job keeping our computers and network humming along nicely. They are friendly, professional and efficient.
TSP does a great job keeping our computers and network humming along nicely. They are friendly, professional and efficient.