Business Details
40 Years
experience
Your Trusted Insurance Partner in Albuquerque
Lanell Anderson has served Albuquerque, NM since 1986, specializing in personalized insurance solutions for residents and businesses. Our team of licensed professionals, including bilingual representatives, offers comprehensive coverage options for auto, home, life, and commercial insurance. With deep local roots and decades of combined experience, we prioritize understanding individual client needs to deliver tailored protection.Our commitment to exceptional customer service extends to flexible appointment times and a focus on simplifying insurance decisions. As a State Farm agency, we combine national resources with neighborhood-level care to protect what matters most to our clients.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Motorcycle Insurance
Commercial Insurance
Details
- Year established: 1986
Highlights and features
- 35+ years of local insurance expertise in Albuquerque
- Bilingual English/Spanish support available
- Personalized coverage tailored to individual needs
- Flexible appointment times including evenings and weekends
- Team of licensed insurance professionals
What people say
Exceptional service
Very helpful
Professional and kind
Bilingual support
Flexible appointments
Services
Auto Insurance
Comprehensive auto insurance coverage protects drivers against liability, collision, and uninsured motorists. Our policies include customizable options for medical payments, roadside assistance, and rental reimbursement. With personalized risk assessment and competitive pricing, we help Albuquerque drivers secure appropriate protection for their vehicles and driving habits.
Homeowners Insurance
Customizable homeowners insurance policies cover property damage, personal liability, and additional living expenses. We offer specialized coverage for unique home features and local risks in Bernalillo County. Our agents help clients understand policy details like replacement cost vs. actual cash value, ensuring adequate protection for Albuquerque residences.
Business Insurance
Tailored commercial insurance packages protect small businesses against property damage, liability claims, and business interruption. Our coverage options include general liability, professional liability, and industry-specific endorsements. Albuquerque business owners receive personalized risk assessments to create comprehensive protection plans aligned with their operational needs.
Life Insurance
We offer term and whole life insurance solutions to protect families and business interests. Our policies provide financial security through death benefits, cash value accumulation options, and convertible term policies. Albuquerque clients receive personalized consultations to determine appropriate coverage amounts based on individual financial goals and family needs.
Pet Insurance
Pet health insurance plans cover veterinary expenses for accidents, illnesses, and chronic conditions. Our policies include options for routine care, prescription medications, and specialist treatments. Albuquerque pet owners benefit from customizable coverage limits and reimbursement options to manage unexpected veterinary costs while ensuring quality care for their animals.
People
Lanell Anderson
Agent
State Farm agent since 1986, serving Albuquerque with personalized insurance solutions. University of New Mexico graduate committed to local community service and client education.
Vickie Creek
Account Manager
33-year insurance industry veteran with deep New Mexico roots. Specializes in personalized account management and client relationship building while maintaining strong community ties through local activities.
Viola Ann Sanchez
Account Manager
16-year agency veteran providing personalized insurance solutions. Focuses on building genuine client relationships through attentive service and community involvement in Albuquerque.
Sandra Soto
Account Manager
Bilingual insurance professional with 6+ years at State Farm. Combines technical expertise with personalized service to help clients navigate insurance needs in English and Spanish.
Socorro Garcia-Romero
Customer Service Representative
Bilingual customer service specialist licensed in property and casualty insurance. Focuses on clear communication and personalized support for Albuquerque clients since 2022.
Questions
What insurance products do you offer?
We provide auto, home, life, renters, condo, business, pet, boat, motorcycle, and recreational vehicle insurance for Albuquerque residents and businesses.
Do you offer bilingual services?
Yes, our team includes bilingual English/Spanish representatives to better serve Albuquerque's diverse community.
Are you available for appointments outside regular hours?
We offer evening and Saturday appointments by request to accommodate client schedules.
How can I file a claim?
File claims through our website, mobile app, or by calling our office during business hours for prompt assistance.
What sets your agency apart from competitors?
Our 35+ years of local experience, personalized approach, and team of licensed professionals provide unmatched service quality in Albuquerque.
Do you help with policy reviews and updates?
Yes, we regularly review policies to ensure coverage remains appropriate as clients' needs change over time.
Reviews (7)
Summer Garcia
Jul 23, 2021
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My premium is sky high for no reason that this agent or State Farm in general can seem to explain. They have zero interest in helping find a rate thats reasonable or even provide the perks about their product and why I should pay that much. I asked for some info three times to shop it and they ignored my requests but prompt as ever with billing. Ashen I advised I would be finding an new insurer after 20 years, there was no effort to retain my business. State Farm could not care less so shame on me for being a longtime customer.
Christopher Shelby
Apr 30, 2021
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Lanell and her team provide exceptional service. When I was in an accident, Lanell took the time to call me and ask if I was ok. She cares about her clients like family. Do yourself a favor and move your insurance needs to Lanell Anderson State Farm. It will be the best decision you will have made in a long time.
AnimeFreak
Oct 19, 2020
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I called 2 months ago to get my card updated/issue solved and a guy answered. I thought everything was all good and done with. Later on I got a letter that related to my account. Not only did that guy didnt update my card but my account got canceled and I had to pay $90 just to reopen my account. They told me that they tried to contact me but why did I didnt get a call and it took them almost 2 months till i finally got the letter they sent to me. If you guys are going to this branch I suggest dont call since it dont seem to work. Do solve you issues and update you stuff in person.
Charles Dorrough
Aug 30, 2020
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Called this agents office on December 22, 2020 to transfer my policy I have had with State Farm for 20 years. This particular office lacks any enthusiasm in taking basic information to begin the process. It is almost like you are a bother to the clerical staff.
Today, is December 29, 2020 and I have yet to receive a call from this agents office regarding a process that literally takes a few hours in my past experiences.
Today, is December 29, 2020 and I have yet to receive a call from this agents office regarding a process that literally takes a few hours in my past experiences.
Tom Cordova
May 11, 2020
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I've had insurance with an L Anderson for over 30 years and I am very pleased with their service very helpful Vicky is my agent and she is awesome
Nancy Aldrich
Jul 14, 2019
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State Farm has been our insurance agency for more than 50 years, for both home and auto. Lanell's local office has always taken good care of us. In the last few years there have been some changes with the national company that make it a little more difficult but I still like State Farm. Lynell has helped us with many things other than insurance also.
Margeaux Klein
May 31, 2017
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I have been with Lanell Anderson for almost 20 years. From the beginning I have received excellent service and felt personally cared for. I like that agents stay for many years so they know me when I call. I recently bought a new car. When I called to ask them to create a new policy and send it to the dealership, Chris took care of it immediately. Now, THAT is service. I am a long-time, appreciative customer.
