Business Details
15 Years
experience
Emergency
services
Your Trusted Appliance Repair Experts in Indianola
Since 2011, Kappelman Appliance has been dedicated to providing exceptional repair service for residential and commercial appliances. As a family-owned and operated business, we are committed to fulfilling and exceeding customer expectations through quality service built on honesty, integrity, and excellence. Our team specializes in installation, diagnostic, and emergency repair services, with transparent pricing and a focus on customer satisfaction. We are a certified Speed Queen Laundry Dealer, offering trusted sales and full-service support for high-quality household laundry systems. Our expertise extends to warranty services, L.P. conversion installations, and appliance disposal solutions.With over a decade of experience serving Indianola, Iowa, we prioritize reliable, efficient service and maintain a strong commitment to community values. Our dedication to professionalism is reflected in our certified credentials and customer-centric approach. We ensure all services include detailed cost breakdowns, with replacement parts and 7% sales tax added to invoices. Our operating hours are Monday through Friday from 8:00 AM to 4:00 PM, with late fees applied to payments received after 21 days. By combining technical expertise with ethical business practices, we aim to be the region's most trusted appliance service provider.
Services
Appliance Repair
Installation
Emergency Services
Diagnostic Testing
L.P. Conversion
Appliance Disposal
Replacement Parts
Warranty Service
Speed Queen Sales
Delivery
Details
- Year established: 2011
Highlights and features
- Certified Speed Queen dealer with warranty service capabilities
- Family-owned operation with over a decade of local experience
- Transparent pricing with detailed cost breakdowns
- Emergency repair services available
- Certified technicians for major brand appliances
Associations and certifications
- Speed Queen
Services
Installation
Professional appliance installation services for single and multiple units. Certified technicians ensure proper setup with attention to safety and efficiency standards. Includes 7% sales tax and replacement part costs when required.
Emergency Service
24/7 emergency repair solutions for critical appliance failures. Certified technicians respond promptly with transparent pricing at $309 service rate plus applicable parts and tax.
Diagnostic Testing
Comprehensive diagnostic evaluation to identify appliance malfunctions. $179 flat-rate assessment includes detailed problem identification and repair recommendations with cost estimates.
L.P. Conversion
Specialized L.P. gas conversion services for appliances. Certified installation at $269 includes system adaptation and safety compliance verification for residential applications.
Appliance Disposal
Eco-friendly appliance disposal solutions at $69 per unit. Proper handling and recycling of old appliances during replacement installations or standalone removal requests.
Questions
Do you service Samsung appliances?
No, we currently do not service Samsung appliances. Our services focus on Speed Queen and other major brand appliances.
What are your service hours?
Our office hours are Monday-Friday 8:00 AM-4:00 PM. Emergency services are available outside these hours at premium rates.
What payment methods do you accept?
We accept cash payments for all services. Payment is due upon receipt with 21-day terms for invoiced work.
Are replacement parts included in service fees?
Replacement part costs are added separately to all service invoices. Our technicians provide detailed cost breakdowns before repairs.
Do you offer warranty services?
Yes, we're certified to provide warranty services for Speed Queen Laundry Systems with proper documentation and registration.
Reviews (6)
Becky Phillips
Jan 17, 2022
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We have used Kappleman for many years and for many repairs of different appliances in different homes we have lived in. Any issues we have ever had have been felt with promptly and with care. You always get the best service and never have to worry about who your going to have coming through your door. You can always trust Justin Kappleman with any repair. We also purchased a new speed queen washer and dryer 3 years ago and the quality is amazing we have went through a few in the last 15 years and we have yet to have any sort of issue with the set yet and if they do I know who to call and that
T. D. Morris
Jan 12, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Justin arrived on time and with a fully stocked van with parts for all sorts of appliances. My washing machine needed one small part and Justin had is installed in a very short time. Happy to have my washing machine back up and running. Would highly recommend this business.
Service:Repair washer / dryer
Justin arrived on time and with a fully stocked van with parts for all sorts of appliances. My washing machine needed one small part and Justin had is installed in a very short time. Happy to have my washing machine back up and running. Would highly recommend this business.
Service:Repair washer / dryer
Gin A.
Nov 23, 2021
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Positive:Professionalism
Justin was clearly very knowledgeable and professional. We appreciated that he resolved and changed out the failed heating element in our dryer. Would definitely recommend him and would contact him in the event of any future appliance issues. Gin A.
Service:Repair washer / dryer
Justin was clearly very knowledgeable and professional. We appreciated that he resolved and changed out the failed heating element in our dryer. Would definitely recommend him and would contact him in the event of any future appliance issues. Gin A.
Service:Repair washer / dryer
Jill
Apr 04, 2021
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Was having an issue with our dryer heating up. Called Kappelman Appliance, Justin got out to our house the same day. He identified the problem and gave us all of our options And provided his suggestions. He never tried to oversell anything. He fixed the issue quickly and was Very professional. Will use him for all our appliance needs. Great service!!
Theresa Mccoy
Dec 05, 2020
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Justin is super knowledgeable, friendly and so helpful!! He repaired my dishwasher, replaced my garbage disposal, refrigerator filter and water line to my ice maker super fast and efficient! He even took the extra time to look at and diagnose a second refrigerator that stopped working. They're the only company I will call from now on regarding appliances and I highly recommend them.
Heather T.
Sep 08, 2019
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We used Justin to fix our refrigerator a couple years ago and called on him again to fix our dryer. He does a thorough job, is personable and responds in a timely manner. Most importantly he is extremely knowledgeable, honest and dependable. We will always use Justin for any future repair needs!!