Business Details
15 Years
experience
Your Trusted Insurance Partner in Shreveport, LA
Founded in 2011, our agency was built on a foundation of over 30 years of combined industry experience. We transitioned from an Allstate agency to an independent model to better serve our clients' diverse needs. Our team of licensed professionals specializes in property/casualty, life/health, and investment products, ensuring comprehensive coverage options. We prioritize personalized service through multiple communication channels, including phone, email, and text. Our commitment to excellence extends to educating clients about risk management and insurance solutions.With deep roots in the Shreveport community, we combine local knowledge with national carrier partnerships. Our agents maintain active licenses and designations, reflecting our dedication to professional growth. We pride ourselves on responsive support for claims, billing, and coverage questions. Our office in northwest Louisiana serves individuals and businesses across residential and commercial sectors. Through tailored programs and ongoing client relationships, we aim to provide peace of mind through complete insurance protection.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
RV Insurance
Boat Insurance
Workers Compensation
Commercial Property
Inland Marine
Bond Services
Details
- Year established: 2011
Highlights and features
- We offer 30+ years combined experience in insurance solutions
- Our team maintains active Property/Casualty and Life/Health licenses
- We provide multi-channel support via phone, email, and text
- Our independent agency model offers multiple carrier options
- Our agents hold professional designations like Foremost Insurance Specialist
Services
Auto Insurance
Auto insurance protects drivers financially against accidents, theft, and liability claims. We offer policies covering vehicle damage, medical expenses, and third-party claims. Our agents help clients select appropriate limits and deductibles based on individual needs.
Home Insurance
Homeowners insurance safeguards against property damage, personal liability, and living expenses during repairs. We provide coverage for primary residences, vacation homes, and rental properties. Policies include protection against fire, storms, and other covered perils.
Life Insurance
Life insurance provides financial protection for beneficiaries after policyholder death. We offer term and permanent policies to cover funeral costs, mortgages, and income replacement. Our specialists help determine appropriate coverage amounts and policy structures.
Business Insurance
Business insurance protects companies against operational risks and liabilities. We offer general liability, property coverage, and specialized policies for contractors, restaurants, and professional services. Our solutions address industry-specific risk management needs.
Workers Compensation
Workers' compensation insurance covers job-related injuries and illnesses. We provide policies meeting Louisiana's legal requirements while protecting businesses from financial liability. Our coverage includes medical expenses and lost wage compensation for employees.
People
Charles M. Semon Jr.
Agency Owner
Born and raised in Shreveport, Charles has over 15 years of insurance experience. He transitioned from Allstate to independent agency ownership in 2011. He specializes in property/casualty coverage and enjoys flying and travel.
Kim Semon
Agency Owner
Licensed since 2007, Kim holds Property/Casualty, Life/Health, and Series 6 certifications. She co-founded 360 Insurance Agencies in 2011 after seven years with Allstate. She focuses on client relationships and community involvement.
Morgan Guyans
Agency Manager
With 10 years in retail before joining in 2016, Morgan became agency manager in 2019. She emphasizes customer service excellence and insurance education. She graduated from Bossier Parish Community College with an associate's degree.
Brittany Carter
Agent
Licensed since 2014, Brittany earned Foremost Insurance Specialist designation in 2019. She graduated from C.E. Byrd High School's magnet program and BPCC with criminal justice/coroner studies background. She specializes in personal lines coverage.
April Presley
Agent
Known as the Life Insurance Guru, April has over 15 years of experience. She received professional achievement recognition in 2018. She graduated from Castor High School and focuses on life/health insurance solutions.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, RV, boat, workers compensation, commercial property, inland marine, and bond services for personal and business clients.
Are you licensed to operate in Louisiana?
Yes, our agents hold active Louisiana Property/Casualty and Life/Health insurance licenses. We are authorized to sell policies throughout the state.
Do you offer 24/7 claims support?
While we maintain regular business hours, our agents respond to urgent claims inquiries as promptly as possible through available communication channels.
Can you help compare insurance options?
As an independent agency, we represent multiple carriers and can compare coverage options, pricing, and benefits to find the best fit for your needs.
What areas do you serve?
We primarily serve Shreveport, Bossier City, and surrounding northwest Louisiana communities for personal and commercial insurance needs.