Business Details
46 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
Talix has been delivering best-in-class IT solutions to SMB and enterprise organizations for over 40 years. Our team of experts specializes in infrastructure, IT optimization, and cybersecurity services, built on impartiality, honesty, and trust. We work side by side with clients to assess, design, and implement technology strategies that drive measurable results. Our mission is to provide the highest level of integration support and service to keep businesses functioning without loss of productivity or downtime.With decades of experience and a deep bench of technical expertise, we help clients solve real business problems through proactive support, real-time monitoring, and rapid response. Our technical mastery is woven into our company culture, with a team of smart, motivated professionals passionate about delivering the best possible solutions. We operate on a proven framework refined over hundreds of engagements, providing structure, scalability, and reliability while minimizing overhead costs.
Services
Managed IT Services
Cybersecurity
Cloud Computing
Data Backup
Infrastructure Engineering
Onsite Repair
E-Rate Services
Disaster Recovery
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience in IT services and technology solutions
- We deliver proactive support with real-time monitoring and rapid response
- Our cybersecurity services protect without adding complexity
- We implement proven processes with predictable results
- We scale with your business growth and changing needs
What people say
Integral partner
Exemplary technical support
Second to none support
Exceptional customer service
Proven expertise
Services
Managed IT Services
Talix delivers proactive, reliable managed IT services tailored for mid-sized organizations. Our 24/7 monitoring, certified engineers, and strategic framework reduce downtime while improving productivity. We provide helpdesk support, patch management, vendor coordination, and IT asset tracking with flat-rate pricing and scalable service blocks. Our approach combines enterprise-level expertise with personalized service to align technology with business objectives.
Cybersecurity Services
Our cybersecurity solutions protect against ransomware, phishing, and data breaches through layered defenses. We offer threat detection, EDR, MFA implementation, compliance support, and security awareness training. With SOC monitoring and incident response capabilities, we help businesses meet regulatory requirements while creating a culture of security awareness across organizations of all sizes.
Cloud Computing
Talix provides strategic cloud solutions including hybrid architecture design, infrastructure management, and application support. We help businesses migrate to cloud platforms like Microsoft 365, optimize costs, and implement secure remote access solutions. Our services ensure scalability, business continuity, and compliance while reducing hardware limitations and unexpected costs through ongoing optimization.
People
Ross Butler
CEO
Ross Butler leads Talix with strategic vision, driving technology innovation and business growth through 40+ years of industry experience.
Max Sippel
President
Max Sippel oversees operations and client relationships, ensuring Talix maintains its commitment to excellence in IT solutions and customer service.
George Stoll
Vice President
George Stoll specializes in infrastructure engineering, bringing technical expertise to Talix's strategic technology implementations and client projects.
Susan Butera
Vice President
Susan Butera focuses on cybersecurity strategy, helping organizations strengthen their digital defenses and maintain compliance with industry regulations.
Questions
What IT services does Talix specialize in?
Talix specializes in managed IT services, cybersecurity solutions, cloud computing, data backup, infrastructure engineering, and onsite repair services for mid-sized businesses.
How does Talix handle emergency IT support?
We provide 24/7 emergency IT support with rapid response times to minimize downtime and keep businesses operational during critical situations.
What industries does Talix serve?
Talix serves diverse industries including local government, nonprofits, education, financial services, manufacturing, and healthcare organizations.
How does Talix ensure data security?
We implement layered cybersecurity defenses including threat detection, encryption, multi-factor authentication, and regular security assessments to protect client data.
Can Talix help with cloud migration?
Yes, Talix provides strategic cloud migration services including hybrid architecture design, infrastructure management, and ongoing optimization for secure cloud transitions.
What sets Talix apart from other IT providers?
With 40+ years of experience, Talix combines enterprise-level expertise with personalized service, offering proactive support and strategic technology planning tailored to mid-sized businesses.
