Business Details
16 Years
experience
Trusted Third-Party Logistics & Order Fulfillment Services
Box In Box Out is a logistics, fulfillment, and distribution solutions provider dedicated to supporting prestigious and premium brands in the era of instant and global buying. With over 15 years of experience, we specialize in serving small and medium-sized B2B and B2C brands across diverse industries, including cosmetics, furniture, and specialty goods. Our team brings over 40 years of combined expertise in warehousing, logistics fulfillment, and customer service, ensuring seamless inventory management and timely order delivery. We leverage state-of-the-art technology to offer customized software solutions, real-time reporting, and integration with clients' existing systems.Our commitment to personalized service extends to value-added offerings like customer support, account management, and e-commerce website development. Headquartered in Madison, Virginia, our 95,000-square-foot facility strategically positioned near major distribution hubs enables efficient shipping to 67% of the U.S. population within two days. Our track record of excellence, demonstrated through long-term client partnerships and industry recognition, positions us as a trusted extension of our clients' operations.
Services
Order Fulfillment
Inventory Management
Distribution Services
Product Kitting
Logistics Solutions
Details
- Year established: 2010
Highlights and features
- We offer 15 years of specialized logistics expertise with proven scalability.
- Our team has 40+ years combined experience in warehousing and fulfillment.
- We implement customized technology solutions for real-time inventory tracking.
- Our facility handles international shipping and hazmat-certified shipments.
- We provide personalized account management and value-added services.
What people say
Flawless execution
Exemplary customer service
Timely delivery
Seamless integration
Flexible solutions
Services
Order Fulfillment
We handle complete order lifecycle management from receipt to delivery. Our 95,000-square-foot facility processes hundreds of thousands of orders annually with radio frequency scanning for 99.9% accuracy. Services include B2B shipments to major retailers, direct-to-consumer deliveries, and international orders. Our HAZ MAT-certified team ensures compliance with complex shipping regulations.
Inventory Management
Our barcoded inventory system provides real-time tracking with integration capabilities for QuickBooks, Shopify, and custom platforms. We offer perpetual inventory monitoring, EDI compliance, and customizable reporting dashboards. The system maintains 100% traceability from receipt through final shipment with automated stock level alerts for proactive replenishment.
Distribution Services
We manage domestic and international distribution networks with strategic carrier partnerships including FedEx, UPS, and DHL. Our team optimizes shipping routes for cost efficiency and speed, achieving 2-day ground delivery to 67% of US consumers. Services include LTL trucking coordination, port drayage from Norfolk and Baltimore, and compliance with major retailers' routing guides.
Product Kitting
Our facility performs complex kitting operations for promotional packages and multi-component products. Using detailed bills of materials, we assemble custom cosmetic kits, gift sets, and technical equipment packages. The process includes quality checks, UPC labeling, and specialized packaging for fragile items, with capacity to handle tens of thousands of units monthly.
Logistics Solutions
We provide end-to-end supply chain solutions including returns processing, product refurbishing, and physical inventory services. Our team handles reverse logistics with inspection, restocking, and disposition reporting. We also offer seasonal inventory storage, customs documentation assistance, and full-cycle logistics consulting for business process optimization.
People
Peter Rice
Chairman
Peter Rice leads business development and strategic planning at Box In Box Out. With extensive industry experience, he focuses on expanding service capabilities and strengthening client partnerships through innovative logistics solutions.
Keith Kirssin
President
Keith Kirssin oversees operations, technology, and strategic initiatives at Box In Box Out. He manages daily operations while driving technological advancements and human resources development across the organization.
Brad Paton
VP of Operations
Brad Paton directs IT operations and system infrastructure at Box In Box Out. He ensures technological reliability and data integrity across all fulfillment and inventory management processes.
Robyn Taylor
Order Processing Manager
Robyn Taylor manages daily order processing and kitting operations. She oversees the team responsible for accurate order assembly and timely fulfillment for all client accounts.
Robin Marston
Assistant Operations Manager
Robin Marston handles shipping logistics and monthly service billing. She coordinates supply chain operations while maintaining financial records for the company's service agreements.
Questions
What industries does BoxInBoxOut serve?
We work with diverse sectors including cosmetics, books, specialty foods, furniture, and premium consumer goods. Our systems support both B2B and B2C fulfillment requirements.
How does your inventory tracking system work?
Our barcoded system provides real-time visibility with RF scanning at every stage. Clients access online reports showing current stock levels, order status, and shipment tracking.
Can you handle international shipping requirements?
Yes, our team manages complex international logistics including customs documentation, compliance labeling, and carrier coordination for global deliveries.
What value-added services do you offer?
We provide product kitting, gift wrapping, returns processing, refurbishing, and customized packaging solutions to meet specific client needs.
How do you ensure order accuracy?
We use radio frequency scanning at all stages with 99.9% accuracy rates. Multiple verification checkpoints ensure correct picking, packing, and shipping.
What technology platforms do you integrate with?
Our systems connect with QuickBooks, Shopify, Yahoo Stores, and custom ERP solutions. We also offer EDI compliance and API integrations for seamless data flow.
Reviews (1)
Vero Tabares
Aug 10, 2020
Report
Awesome company to work with. They bent over backwards to help us with our storage and fulfillment needs. By streamlining fulfillment with BIBO, we were able to focus on providing better customer service with the confidence that customer orders would arrive quickly and accurate. Very impressed!
