Business Details
41 Years
experience
Emergency
services
Trusted Property Management Services in Bossier City, LA
Since 1985, we have served as your premier property management team for residents across Shreveport, Bossier City, and Benton regions of Louisiana. We proudly provide the highest-quality service and support to all our valued clients, helping them achieve their key objectives in the local rental market. Our dedicated team specializes in maximizing rental performance while addressing the unique needs of tenants and property owners. We maintain rigorous standards for tenant screening, property maintenance, and financial reporting, ensuring transparency and reliability for all stakeholders.With certifications like CPM and ARM held by our leadership, we combine industry expertise with personalized service to protect investments and foster long-term tenant satisfaction. Our 24/7 availability and modern online portals streamline communication, payments, and maintenance requests, making property management efficient and accessible for clients across time zones.
Services
Property Management
Tenant Screening
Maintenance Coordination
Rental Collection
Owner Reporting
Details
- Year established: 1985
Highlights and features
- We have over 35 years of experience in Louisiana property management.
- Our team includes CPM-certified professionals with rigorous industry training.
- We provide 24/7 responsive communication for tenant and owner needs.
- Our digital portals streamline rent payments, maintenance requests, and reporting.
- We maintain strict tenant screening standards to protect property investments.
Associations and certifications
- Institute of Real Estate Management
What people say
Excellent customer service
Responsive and supportive
Timely rent payments
Second to none professionalism
Quick issue resolution
Services
Property Management
We provide comprehensive property management services that protect investments and ensure tenant satisfaction. Our team handles day-to-day operations, financial reporting, and maintenance coordination while maintaining strict compliance with fair housing laws. With 35+ years of local expertise and certified professionals, we maximize property performance through rigorous tenant screening, regular inspections, and transparent communication channels for owners and tenants.
Tenant Screening
Our thorough tenant screening process includes credit checks, criminal background reports, and rental history verification through Experian data. We evaluate applications based on income requirements (3x rent), credit scores (minimum 500), and rental references while maintaining compliance with federal and state regulations. This ensures quality tenants who will maintain properties and pay rent promptly.
Maintenance Coordination
We offer 24/7 maintenance support through digital work orders and vendor management systems. Our team promptly addresses repair requests while maintaining detailed records of all service calls. Regular property inspections help identify potential issues before they become major problems, protecting your investment and ensuring tenant safety and comfort throughout the rental term.
Rental Collection
We facilitate secure online rent payments through multiple channels including e-checks, credit cards, and cash options. Our system generates timely payment reminders and tracks all transactions with detailed records accessible through owner portals. This ensures consistent cash flow while providing flexibility for tenants to pay using their preferred method.
Owner Reporting
We provide detailed monthly financial reports including income/expenditure statements and year-to-date summaries. Owners access real-time account information through secure online portals that show payment histories, maintenance costs, and property performance metrics. This transparency helps investors make informed decisions about their real estate assets.
People
Rebecca Rasmussen
Associate Broker & General Manager
CPM-certified property management expert with over 15 years of experience overseeing financial operations. Holds ARM certification and real estate broker license. Manages team of 10+ professionals while maintaining active client relationships. Graduated from Louisiana State University with degree in Business Administration.
Christina Hunsucker
Property Manager
Experienced property manager specializing in tenant relations and lease compliance. Manages portfolio of 200+ units with focus on resident satisfaction and retention. Implements maintenance protocols to preserve property value. Holds Louisiana real estate license with 10 years of local market expertise.
Sammie Bynog
Property Manager
Dedicated property manager with expertise in HOA regulations and property inspections. Coordinates vendor networks for efficient maintenance solutions. Maintains 95% occupancy rate across managed properties through effective marketing and tenant screening processes. Licensed real estate professional in Louisiana.
PJ Angle
Leasing Assistant
Supports leasing operations with property showings, application processing, and tenant communication. Facilitates smooth move-in processes and lease renewals. Maintains knowledge of fair housing laws and market trends. Serves as primary contact for prospective renters.
Sandi Fielding
Maintenance Coordinator
Manages maintenance requests and vendor relationships for 300+ properties. Implements preventive maintenance schedules to reduce repair costs. Coordinates emergency service calls outside regular business hours. Maintains 24/7 availability for critical property issues.
Questions
What property management services do you offer?
We provide full-service property management including tenant screening, rent collection, maintenance coordination, financial reporting, and tenant relations for residential properties in Louisiana.
What are your rental criteria?
Applicants must have income 3x rent, credit score above 500, no evictions, and satisfactory rental history. We require $60 application fee and government-issued ID for all applicants.
How can owners access their account information?
Owners use our secure online portal to view financial statements, payment history, and property documents 24/7 with real-time updates and mobile accessibility.
Do you offer 24/7 emergency maintenance?
Yes, we provide 24/7 emergency maintenance support with dedicated after-hours response team for urgent property issues.
How do tenants submit maintenance requests?
Tenants submit maintenance requests through our online portal which automatically routes to our maintenance team for prompt resolution.
What payment methods do you accept for rent?
We accept rent payments via e-check, credit card, or cash through our secure online payment portal with automated payment reminders.
Reviews (7)
Shadonna Brown
Nov 05, 2021
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Traicee was professional and very informative. I look forward to working with her and Re/Max in the near future
Aye Shaw
Jul 18, 2021
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Very professional. Communicates well. Loved the service. Especially the agent who takes you to the homes she is pleasant and works well with schedule and maintaining safety for visits
Tocquelyn Lee
Jun 27, 2021
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Do not ever lease a property from them! They do not fulfill maintenance requests, they have poor customer service and they will charge you bogus charges upon moving out!! The only good that came out of this was them reporting to the credit bureau that i paid my rent on time every month. It helped to boost my credit so that i could buy my own home!! Other than thatleasing a home through them is a headache! Oh and they also make up lies before moving in about things that they say will be handled & never are! Then when you call about it, they say the owner is not agreeing to fix these things
Cecelia Gray
Mar 28, 2021
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Positive:Professionalism,Responsiveness
Our realtor helped us with the purchase of our first home. Any questions we had, she answered. Any concerns, she voiced and delivered a solution. She definitely has the best interest of her clients at heart. Thanks so very much!!!
Our realtor helped us with the purchase of our first home. Any questions we had, she answered. Any concerns, she voiced and delivered a solution. She definitely has the best interest of her clients at heart. Thanks so very much!!!
TracyLouisMcvay
Jul 26, 2020
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Our experience has been extremely pleasant considering all that is going on in the world right now. We needed a bigger place fast with having 4 teenagers and a grandmother crammed in a 3 bedroom. Becky Flowers met us after hours because the office was closed and was patient with us because we had to FaceTime 2 of our kids that were at their dads. She really made our day! Thank you for such a wonderful experience!
John Scroggins
Dec 28, 2019
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Recently helped my sister move into a new home in Shreveport. It was honestly a stressful process getting her moved from out of state back to Shreveport but they were absolutely amazing. Every time her or I would call (which was a lot honestly) they didn't seem to mind answering our questions at all. She was able to do everything online and via email, and they walked me through the home and took care of everything I asked. There were some minor issues we happened to catch prior to moving in and they had them fixed within like a day. They even have the house cleaned and smelling great before she
Cydne Morgan
Oct 30, 2019
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Our experience with this remax and Rebecca Rasmussen has been horrible. Remax refused to do a move out walk thru with us and stated they would do it after we left. This obviously gave Remax entirely too much lead to identify issues that were not there. When we received our deposit check, the ledger section showed amounts that could not be validated with an estimate, proof of workmanship etc. When pressed Ms Rasmussen states that the new tenant did the repairs. When asked again all
of the sudden the amount charged went from $300 to $150 and she was willing to pay for it out of pocket
of the sudden the amount charged went from $300 to $150 and she was willing to pay for it out of pocket
