Business Details
28 Years
experience
Your Trusted Used Car Dealer in Denton
Hugos Auto Sales has served the Denton community for over 25 years as a family-owned and operated business. Founded by Hugo Cruz and his wife Emma, our dealership began with the simple goal of providing quality used vehicles while building lasting relationships with customers. Through dedication to excellent customer service and community trust, we've grown from selling a single car to establishing a reputable used car dealership. Our team prioritizes understanding each customer's unique needs, offering tailored solutions for vehicle purchases and financing. We maintain transparency in all transactions, ensuring clients receive fair pricing and accurate vehicle information.With generations of combined experience in automotive sales, we provide expert guidance through every step of the buying process. Our commitment to customer satisfaction extends beyond the sale, as evidenced by our repeat clientele and numerous positive reviews. We take pride in offering a stress-free shopping environment where customers feel valued rather than pressured. Our long-standing presence in Denton reflects our dedication to maintaining high ethical standards in the automotive industry. As a family business, we strive to create a legacy that future generations can continue with the same integrity and community focus.
Services
Used Car Sales
Auto Financing
Vehicle History Checks
Post-Purchase Support
Auto Body Repair
Maintenance Services
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of automotive sales experience in the Denton community
- Our family-owned business provides personalized, no-pressure buying experiences
- We maintain transparent pricing with no hidden fees or surprises
- Our team offers flexible financing options for various credit situations
- We provide post-purchase support with vehicle history checks and maintenance services
What people say
No-pressure buying experience
Helped with challenged credit
Exceptional family service
Transparent pricing
Post-purchase support
Services
Used Car Sales
We offer a wide selection of quality used cars, SUVs, and trucks from popular manufacturers. Our inventory features vehicles in various price ranges with transparent pricing and detailed condition reports. Our sales team works closely with customers to find vehicles that match their specific needs and budget requirements.
Auto Financing
Our financing department provides flexible payment options including zero-interest plans and deferred down payment arrangements. We work with multiple lenders to accommodate various credit situations, including special programs for first-time buyers and those with non-traditional income sources like ride-share drivers.
Vehicle History Checks
We offer complimentary vehicle history reports through our Carfax connections to help customers make informed purchasing decisions. This service includes VIN verification and detailed reports on accident history, maintenance records, and ownership history for both our inventory and third-party vehicles.
Post-Purchase Support
Our commitment continues after the sale with complimentary vehicle inspections and maintenance advice. We provide ongoing support for all our customers, including assistance with vehicle issues that may arise after purchase, even for vehicles sold 'as-is' with no additional fees for these services.
Auto Body Repair
Our full-service shop offers auto body paint and damage repair services using professional equipment and techniques. We handle both minor scratches and major collision damage with attention to detail, ensuring vehicles maintain their appearance and value after repairs.
People
Hugo Cruz
Owner
With over 25 years in the automotive industry, Hugo founded the dealership with a commitment to honest dealings and community service. He oversees operations and customer relations, ensuring every client receives personalized attention and fair treatment.
Emma Cruz
Co-Owner
As co-owner and partner, Emma contributes extensive automotive sales experience and customer service expertise. She works closely with clients to understand their needs and ensure complete satisfaction with every transaction.
Questions
Do you offer financing options for customers with challenging credit?
Yes, we provide flexible financing solutions for various credit situations, including special programs for first-time buyers and non-traditional income sources.
Can you help verify a vehicle's history before purchase?
We offer complimentary Carfax reports and VIN verification services for both our inventory and vehicles from private sellers.
What types of vehicles do you typically have in stock?
Our inventory includes a wide range of used cars, SUVs, and trucks from popular manufacturers with varying mileage and model years.
Do you provide post-purchase support for your vehicles?
Yes, we offer complimentary inspections and maintenance advice for all our customers, even for vehicles sold 'as-is'.
Are your prices negotiable?
We maintain transparent pricing with no hidden fees, but our financing options provide flexibility to accommodate different budget needs.
Do you have bilingual staff available?
Yes, we have Spanish-speaking team members to assist our diverse customer base.
Reviews (6)
Juanita Bajandoll Jordan
Sep 23, 2021
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I wish I could give more than 5 stars. Having challenged credit is hard enough, but I never knew how hard it was to get financing being a Uber Driver. In the last few days, I was turned down instantly just because of my job title. After being turned down over 5 times within two days, I'll admit that I was discouraged and disappointed. I was told to trust the process, and everything will work out. It definitely did!!! Yesterday Hugo's gave me back the hope that I had lost. They provided me the opportunity to get a car when no one else would. I was approved for a 2013 Chevy Malibu.
Nani Acosta
Aug 13, 2019
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UPDATE: 1 YEAR LATER AND $4000 IN PARTS AND LABOR & LIES DOWN THE ROAD! DO NOT BUY FROM THESE GUYS! I will tell you right now. It's rare for me to post 5 star reviews. This is a family owned establishment and I am proud to say that Hugo and his employees, are amazing. I was born & raised in West Texas & how I adore the hospitality that was given to me & my husband during our car shopping experience. He was HONEST, straight forward, and kind. His receptionist was amazing. They will work with you. Hugo's Auto Sales, LLC gets a thumbs up from me!
Berenice Cabrera De Orduna
Jan 09, 2018
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I bought a truck from them about 4 years ago(our first vehicle) they worked with us in everything they could.. from the beginning till we payed it off. Amazing people, we looking foward to get another vehicle from them
PS. The truck still drives like the day we drove it off the dealer
PS. The truck still drives like the day we drove it off the dealer
Silver Steven
Jan 05, 2018
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They are very dishonest and impolite! We had a deal, to do the maintenance of my car, but they didn't admit it! They did the work first without telling me to pay more but afterwards they threatened me to pay the price they wanted or never get the car back! Their attitudes are very terrible and one of them even used a very racial word to me! Jesus witness that I didn't use any bad word to them! But they were using the aggressive phrasing!
Shame on this shop and the people!
Shame on this shop and the people!
Miranda Daughrity
Oct 11, 2017
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I loveeeeeeeee them. I was looking around everywhere for a car and my friend brought me to them, the best decision tht day stepping foot in their office. Scarlett was the best and explained everything to me and even worked with me with my down payment. Hugo was awesome as well. The down payment was affordable and my payments are easy to manage. I recommend everyone to get ur first or next car from them! You will not be sorry!!!
Karen Jennings
Jul 15, 2017
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Hugo & his family are amazing. We bought a vehicle from here & would recommend this place. I needed work done on another car I have & he was honest about what needed to be done. Plus he beats other shops prices!
