Business Details
13 Years
experience
Emergency
services
Dallas Insurance Coverage Experts Since 2013
Carlos Luevano Jr. State Farm. State Farm has served the Dallas community for over a decade, prioritizing customer service and personalized insurance solutions. Our team, licensed in Auto, Home, Life, Health, and Business Insurance, is committed to protecting families and individuals across Dallas County. Raised in Texas since childhood, our founder emphasizes community engagement and tailored coverage to meet unique needs. We leverage decades of combined experience to guide clients through insurance complexities, ensuring clarity and confidence.Our bilingual capabilities and digital accessibility reflect our commitment to serving diverse populations. With a focus on transparency and integrity, we aim to be Dallas-Fort Worth's trusted insurance partner, offering 24/7 support for emergencies. Our affiliation with State Farm enhances our ability to deliver reliable, competitively priced policies while maintaining local expertise.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Boat Insurance
Health Insurance
Details
- Year established: 2013
Highlights and features
- We offer 10+ years of local insurance expertise in Dallas County
- Our bilingual team provides culturally responsive service in English and Spanish
- We combine State Farm's national resources with personalized local solutions
- Our 24/7 emergency support ensures immediate assistance when accidents occur
- We specialize in customized insurance bundles that maximize savings
Associations and certifications
- State Farm Mutual Automobile Insurance Company
What people say
Outstanding customer service
Very helpful and patient
Personalized insurance solutions
24/7 emergency support
Bilingual capabilities
Services
Auto Insurance
Our Auto Insurance policies protect drivers with customizable coverage for vehicles, accidents, and liability. We offer competitive rates, safe driving discounts, and 24/7 claims support for Dallas residents. Our agents help clients navigate coverage options for personal and commercial vehicles, ensuring compliance with Texas regulations while prioritizing cost-effective solutions. With State Farm's nationwide network, we provide seamless service for local drivers.
Homeowners Insurance
Customizable Homeowners Insurance plans protect properties against damage, theft, and liability claims. We specialize in Dallas-specific coverage considerations including severe weather protection and personal property valuation. Our team assists with policy customization for primary residences, investment properties, and vacation homes. With State Farm's industry-leading claims process, we ensure prompt restoration support during emergencies.
Life Insurance
We provide Term and Whole Life Insurance solutions to protect families' financial futures. Our agents assess individual needs to recommend appropriate coverage amounts and policy structures. Services include beneficiary planning, policy reviews, and integration with estate planning strategies. Texas residents receive personalized guidance through the application process and policy maintenance.
Business Insurance
Our Business Insurance packages protect Dallas-area companies with customized liability, property, and workers' compensation coverage. We serve diverse industries including retail, professional services, and trades. Policy options include business interruption protection and cyber liability coverage. Our agents collaborate with clients to develop risk management strategies tailored to specific operational needs.
Pet Insurance
We offer pet health insurance plans to help cover veterinary expenses for dogs and cats. Policies include accident coverage, illness treatment, and wellness care options. Our agents explain coverage limitations and exclusions, helping Dallas pet owners choose plans that align with their animals' needs. We coordinate with major providers like Trupanion to deliver quality protection for beloved companions.
People
Carlos Luevano Jr
Owner/Agent
State Farm agent since 2013 serving Dallas County. Born in Mexico, raised in Texas since age 11. Focuses on personalized insurance solutions and community engagement. Leads team of 4 with over 10 combined years of experience in insurance and financial services.
Estephanie Ortiz
Customer Service Manager
Licensed agent with ID #2340114. Texas native specializing in insurance solutions. Bilingual English/Spanish communicator. Expert in policy management and customer support. Active in community service initiatives through the agency.
Perla Daniels
Customer Service Representative
Licensed agent #2729318 providing Dallas insurance support. Specializes in customer education and policy clarification. Passionate about art and community engagement. Offers bilingual assistance in English and Spanish for local residents.
Stefania Landeros
Account Manager
Licensed agent #2922083 since 2022. Bilingual in English, Spanish, and Portuguese. Focuses on Auto, Home, and Life Insurance solutions. Digital-savvy professional assisting clients with online insurance management tools.
Nancy Rojo Avila
Account Manager
Licensed agent #2545932 serving Oak Cliff since 2019. Specializes in property and casualty insurance. Bilingual English/Spanish communicator. Active in local community gardens and youth education programs through the agency's outreach efforts.
Questions
What insurance products do you offer?
We provide Auto, Home, Life, Health, Business, Pet, Condo, Renters, Motorcycle, Boat, and Recreational Vehicle insurance policies tailored to Texas residents.
Are you available for emergencies?
Yes, our team offers 24/7 emergency support through calls or texts at (214) 337-8888 for immediate assistance with claims or coverage needs.
Do you serve areas outside Dallas?
We serve all Texas communities including Oak Cliff, Irving, Grand Prairie, Cedar Hill, and surrounding Dallas metro areas with personalized insurance solutions.
Can I get bilingual support?
Yes, our multilingual team provides services in English and Spanish with several agents offering bilingual communication capabilities.
How do I file a claim?
Contact us directly through our 24/7 support line at (214) 337-8888 or visit our Dallas office to start your claim process immediately.
Do you offer online account management?
Yes, we provide digital tools for policy management, payments, and documentation access through the State Farm mobile app and online portal.
Reviews (4)
Connie Armstrong
Jan 02, 2022
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Positive:Responsiveness
Today 12/29/2021 clerk Celina Garza helped with an issue I was having with my insurance the Job was well done by Celina Garza. Thank you
Today 12/29/2021 clerk Celina Garza helped with an issue I was having with my insurance the Job was well done by Celina Garza. Thank you
Layne Jackson
Dec 31, 2021
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This firm has been my State Farm agent since my previous Agent retired, so around ten years. They alert me to any changes of policies or market conditions, that may impact me, the respond to my concerns quickly. While not the cheapest, I have family members with other providers who cannot get so much as a return phone call. We may not like the need for insurance, but Im happy mine is there.
Seth McKisson
Nov 23, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Progressive recently raised my rate quite a bit out of nowhere and I called Carlos to get a quote from State Farm. Carlos was able to get me slightly better coverage than what I previously had for a cheaper rate. I highly recommend contacting Carlos for your auto insurance needs!
Progressive recently raised my rate quite a bit out of nowhere and I called Carlos to get a quote from State Farm. Carlos was able to get me slightly better coverage than what I previously had for a cheaper rate. I highly recommend contacting Carlos for your auto insurance needs!
Cw
Nov 23, 2021
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Carlos Luevano Jr. - State Farm has provided me with excellent insurancer services for over 20 years. Professional individualized service, with particular attention to my personal insurance needs.
