Business Details
Your Trusted Ford Dealership in West Bend, IA
West Bend Ford has been serving the automotive needs of West Bend, IA and surrounding communities for generations. As a locally owned and operated Ford dealership, we specialize in new and pre-owned vehicle sales, factory-certified service, and genuine Ford parts. Our team prioritizes customer satisfaction through transparent transactions, competitive pricing, and personalized assistance. With over 70 years of combined experience in automotive sales and service, we maintain rigorous industry standards while offering convenient digital tools for trade-in appraisals, financing applications, and home delivery. Our facility features a modern service center staffed by Ford-certified technicians using original equipment manufacturer parts to ensure optimal vehicle performance. 
Services
New Vehicles
Used Vehicles
Certified Pre-Owned
Service Center
Parts Center
Highlights and features
- Money Back Guarantee on all purchases
- Factory-trained technicians with Ford-specific expertise
- Online trade-in appraisal and financing options
- Home delivery available for purchased vehicles
- Genuine Ford parts for optimal vehicle performance
Services
New Vehicle Sales
West Bend Ford offers the complete lineup of 2025 Ford models including F-Series trucks, SUVs, and commercial vehicles. Our sales team provides transparent pricing with no hidden fees while helping customers find factory-incentivized deals. We maintain current inventory listings online with real-time availability updates for all new models.
Pre-Owned Vehicles
Our certified pre-owned and used vehicle inventory includes thoroughly inspected Ford models and other brands with detailed service histories. Every pre-owned purchase includes a complimentary CARFAX report and multi-point inspection documentation. Competitive financing options are available for qualified buyers.
Service Center
Ford-certified technicians perform scheduled maintenance and repairs using genuine Ford parts. Services include oil changes, brake replacements, tire rotations, and collision repairs. We offer complimentary multi-point inspections with every service visit and maintain service records for future reference.
Parts Department
We stock original equipment manufacturer Ford parts for all model years along with performance and accessory components. Our parts specialists can order specialized components with guaranteed availability within one business week. Emergency parts orders receive priority handling for urgent repair needs.
Financing Options
Our finance center connects customers with multiple lending institutions to secure competitive interest rates. We offer pre-approval assistance, lease-to-own programs, and trade-in valuation services. The online application process provides instant credit decision notifications while maintaining strict data privacy standards.
Questions
What are your sales hours?
Our sales department operates Monday-Friday 7:30am-5:30pm and Saturday 7:30am-12pm. We're closed Sundays.
Do you offer online vehicle purchases?
Yes, we provide complete online purchasing options including trade-in appraisal, financing application, and home delivery coordination.
Are service appointments necessary?
While walk-ins are welcome, scheduling service appointments ensures priority handling and reserved technician time slots.
Do you service non-Ford vehicles?
Our service center specializes in Ford models but can perform basic maintenance on most domestic and imported vehicles.
What financing options exist for bad credit?
We work with multiple lenders to offer subprime financing options and credit rebuilding programs for qualified applicants.
How quickly can special order parts arrive?
Special order parts typically arrive within one business day, with emergency orders available for urgent repair situations.
Reviews (4)
Luke La Cross
Dec 23, 2020
Report
Just bought a 2013 raptor here a few weeks back and couldn't be happier with my buying experience. Scott was an awesome salesman to deal with, and don't like dealing with salesmen even. I'd rate him very highly and will be asking for him by name next time.
Kent Schmidt
Sep 26, 2020
Report
I've seen other high reviews here. All I can do is report on my experience. Its been a nightmare. The owner Ed Montag is very rude if confronted with sub standard service. Visited 3 weeks ago with a classic 62 mercury. Was looking at a 60s era Tbird on their lot. He noticed a small intake manifold leak and said he "cut his teeth" on 60s cars and could repair for around $250. Long story short he didn't stand behind his work. Charged 350 doing extra work i told him not to do. Broke my heater core. I paid the 100 extra and offered to pay for a new heater if he'd provide installation. He called me
Debbie Stadick
Apr 03, 2018
Report
WE WERE VERY HAPPY WITH THE WAY WE WERE TREATED BY YOUR SALESMAN BEN GUMNESS & WAYNE. THEY WERE VERY CONSIDERATE OF OUR NEEDS & MOST OF ALL THERE WASN'T ANY BARTERING BACK & FORTH. WE WOULD DEFINETELY RECOMMEND THIS DEALER AND ESPECIALLY BEN GUMNESS.
DEBBIE & LARRY STADICK
DEBBIE & LARRY STADICK
Bob Bert
Oct 24, 2017
Report
My salesman Eugene is the best. I told him what I wanted and he got it for me. I got a great deal without having to negotiate a whole bunch. Also the finance staff was easy to work with. I will recommend Gordie Boucher to anybody looking to by a car.