Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Brunswick, OH
Established in 2008, ActivPC Technology Services Technology Services has been dedicated to providing comprehensive IT solutions for small businesses in northeastern Ohio. Our mission centers on delivering technology peace of mind through proactive support, ensuring businesses operate efficiently without the burden of technical disruptions. With a team of certified technicians, we offer managed services, IT consulting, and computer repair solutions tailored to meet the unique needs of each client. Our approach combines industry-leading software with 24/7 expert support to minimize downtime and maximize productivity. We prioritize security, implementing robust measures to safeguard data and networks against evolving threats.By offering cost-effective, fixed-fee services, we eliminate unexpected expenses associated with technology maintenance. Our commitment to excellence is reflected in our rigorous technician vetting process, including background checks and ongoing training. Through remote and on-site support options, we provide flexible solutions that adapt to our clients' operational demands. Our track record of helping businesses with 5-500 workstations demonstrates our scalability and expertise. We stand behind our services with a 100% satisfaction guarantee, ensuring our clients receive the highest standard of IT support.
Services
Managed Services
IT Consulting
Web Development
Computer Repair
Data Recovery
Backup Services
VoIP Services
Hosting Solutions
Details
- Year established: 2008
Highlights and features
- We provide 24/7 proactive IT support to prevent downtime
- Our certified technicians undergo rigorous background checks
- We offer fixed-fee services with no surprise billing
- We implement industry-leading security software solutions
- Our team has 15+ years of combined IT support experience
What people say
Peace of mind
Expert support
24/7 availability
Cost-effective solutions
Proactive maintenance
Services
Managed Services
Our managed services provide continuous IT infrastructure monitoring and maintenance. This proactive approach prevents system failures through regular updates, security patches, and performance optimization. Businesses benefit from reduced downtime, enhanced security, and predictable costs through our fixed-fee model. Our team handles all aspects of IT operations, allowing clients to focus on core business activities while maintaining optimal technology performance.
Computer Repair
We offer comprehensive computer repair services for hardware and software issues. Our certified technicians provide both remote and on-site solutions for virus removal, system optimization, and component replacement. Services include diagnostics, repairs, and preventive maintenance to extend device lifespan. Clients receive tested solutions with multiple quality checks to ensure complete resolution of technical problems affecting business operations.
Data Recovery
Our data recovery specialists handle damaged storage media using advanced tools and cleanroom facilities. We analyze drive conditions to determine recovery feasibility and provide customized solutions for mechanical failures or data corruption. Services include logical recovery, physical component repair, and secure data transfer to prevent future loss. Clients receive a detailed assessment before any recovery work begins to ensure cost-effective solutions.
Web Development
We create custom websites tailored to business requirements with responsive design and e-commerce capabilities. Our development process includes consultation, design, implementation, and ongoing maintenance. Services feature SEO optimization, content management systems, and integration with existing business tools. We focus on creating intuitive interfaces with cross-browser compatibility to maximize online presence and customer engagement.
VoIP Services
Our VoIP solutions provide scalable communication systems with advanced call features and cloud integration. Services include system design, implementation, and ongoing support for hosted phone solutions. Businesses benefit from reduced communication costs, mobility features, and centralized management through web-based control panels. We customize solutions to match organizational communication needs and growth projections.
People
Brian Lettau
Founder and CEO
Brian Lettau founded ActivPC Technology Services Technology Services in 2008 with a vision to provide reliable IT solutions for small businesses. He leads strategic operations and maintains focus on delivering technology peace of mind to clients.
Mike Rk
Lead Technician and Trainer
Mike Rk serves as Lead Technician and Trainer, overseeing technical operations and staff development. He ensures service quality standards are maintained while providing expert support for complex IT challenges.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, computer repair, data recovery, web development, VoIP solutions, and cloud hosting tailored for small businesses.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 emergency IT support with immediate remote assistance and on-site service within 72 hours.
How do your remote support sessions work?
Remote sessions use secure 128-bit encryption to access your system through temporary software that automatically removes itself after service completion.
What areas do you serve?
We primarily serve northeastern Ohio businesses from our Brunswick location, with remote support available nationwide.
Are your technicians certified and vetted?
All technicians are U.S.-based, certified, and undergo background checks and drug testing for security and quality assurance.
What backup solutions do you provide?
We offer cloud-integrated backup solutions with storage flexibility, monitoring, and disaster recovery planning to protect business data.
Reviews (3)
Greg Moore
Jan 04, 2019
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The team at AcitvPC are amazing. Super friendly and helpful. Always willing to go above and beyond. Thank you Brian and Austen.
Susan Bell
Sep 11, 2017
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We are always extremely satisfied with the friendly, helpful service we receive from Brian and his staff! He keeps our old PCs up and running despite the beating they take from our family of five!
Chad Gibson
Sep 03, 2017
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I have used ActivPC multiple times and now have them keeping me secure 24/7. They are friendly, timely, and effective. I highly recommend them to my friends and family.
