Business Details
Emergency
services
Trusted IT Solutions & Managed Services for Businesses
Bedrock Technology delivers transformative IT solutions designed to align technology with business objectives. Our team combines over 50 years of collective technical expertise to serve businesses across healthcare, education, government, and retail sectors. We prioritize proactive maintenance, robust cybersecurity, and tailored managed service agreements to minimize downtime and enhance operational efficiency. Our partnerships with industry-leading manufacturers enable customized enterprise networking solutions. We offer 24/7 support, including emergency on-site visits, and specialize in cloud migration, data backup, and HIPAA-compliant systems.Our proactive approach ensures clients maintain reliable infrastructure while focusing on growth. We handle vendor communications, implement cutting-edge security protocols, and provide quarterly strategic reviews to adapt to evolving technological needs. Our unified communications solutions integrate cloud and on-premise systems for businesses in Pennsylvania, New York, and New Jersey.
Services
IT Management
Security & Compliance
Enterprise Networking
Medical Dictation
Cloud Solutions
Premises Solutions
Backup & Recovery
Vendor Management
Remote Support
Highlights and features
- We have 50+ years of combined technical experience across diverse industries.
- Our 24/7x365 support includes immediate on-site emergency response guarantees.
- We implement proactive maintenance to prevent system failures before they occur.
- Our cybersecurity solutions meet HIPAA, PCI-DSS, and ISO 27000 compliance standards.
- We partner with leading manufacturers to deliver enterprise-grade networking solutions.
Associations and certifications
- ISO 27000
Services
IT Management
Our IT management services provide comprehensive 24/7x365 support, including help desk assistance, system monitoring, and proactive maintenance. We function as your full-scale IT department, aligning technology with business goals to reduce downtime and security risks. Our solutions include network administration, quarterly strategic reviews, and tiered support guarantees tailored to your organization's needs.
Security & Compliance
We deliver enterprise-grade security solutions featuring firewalls, intrusion detection, and HIPAA-compliant systems. Our services protect against cyber threats through antivirus integration, web filtering, and ISO 27000-aligned protocols. We manage PCI-DSS compliance for payment systems and maintain updated security frameworks to address evolving regulations and threats in real-time.
Cloud Solutions
Our cloud solutions offer scalable infrastructure migration, unified communications, and hybrid networking systems. We specialize in secure cloud storage, virtual hardware deployment, and seamless integration with existing IT environments. Our services include data center management, communication platform implementation, and ongoing cloud optimization for businesses of all sizes.
Medical Dictation
We implement Dragon Medical speech recognition software for healthcare professionals, offering 99% accuracy in clinical documentation. Our certified specialists provide installation, customization, and support for HIPAA-compliant systems that streamline EMR integration. Solutions include voice profile training, workflow automation, and productivity-enhancing templates for Pennsylvania-based medical practices.
Premises Solutions
Our structured cabling and premises solutions deliver fiber/copper data networks, IP surveillance, and access control systems. We design future-ready infrastructure for healthcare providers, educational institutions, and government agencies. Services include data center construction, low-voltage system integration, and unified communications platforms across Pennsylvania, New York, and New Jersey.
Questions
What IT services does Bedrock Technology offer?
We provide managed IT services, cybersecurity, cloud solutions, enterprise networking, medical speech recognition software, premises infrastructure, and 24/7 technical support for businesses in healthcare, education, and government sectors.
Do you offer HIPAA-compliant IT solutions?
Yes, we implement HIPAA-compliant systems with secure data encryption, access controls, and audit-ready documentation through our medical dictation software and cybersecurity protocols.
Can you support businesses outside Pennsylvania?
We serve clients in New York, New Jersey, and beyond through our cloud-based services and regional premises solutions teams covering Scranton, Philadelphia, and NYC areas.
What cybersecurity measures do you implement?
We deploy firewalls, intrusion detection systems, web filtering, and ISO 27000-aligned protocols, combined with antivirus software and regular security updates to protect against emerging threats.
How do you handle emergency IT issues?
Our 24/7x365 support includes immediate on-site visits for critical issues, guaranteed response times, and proactive monitoring to prevent system failures before they impact operations.
