Business Details
16 Years
experience
Emergency
services
Trusted Damage Restoration Services
ISC Services was founded to redefine excellence in the insurance repair and restoration industry. With over 15 years of dedicated service, we specialize in managing residential and commercial losses from water, fire, wind, and mold. Our systematic approach ensures comprehensive solutions, from emergency mitigation and content cleaning to full reconstruction. Backed by a team of certified professionals and accreditations from leading industry organizations, we maintain a 96% customer satisfaction rate.Our WE CARE program offers deductible assistance, and our 24/7 emergency hotline ensures immediate support. Through state-of-the-art facilities and continuous staff training, we uphold a national reputation for integrity and superior performance.
Services
Residential Restoration
Commercial Restoration
Emergency Mitigation
Content Cleaning
Reconstruction Services
Insurance Consulting
Details
- Year established: 2010
Highlights and features
- We have over 15 years of experience in insurance restoration.
- Our team includes Certified Restorers with specialized expertise.
- We offer deductible reimbursement up to $100,000 for commercial losses.
- Our 24/7 emergency services ensure immediate response to crises.
- We maintain a 96% customer satisfaction rate from thousands of completed projects.
Associations and certifications
- Restoration Industry Association (RIA)
- Construction Association of Michigan (CAM)
- Certified Restorer (CR)
- Indoor Air Quality Association (IAQA)
- Clean Trust
- Institute of Real Estate Management (IREM)
- Michigan Association of Insurance Agents (MAIA)
- Michigan State Firemen's Association (MSFA)
- National Fire Protection Agency (NFPA)
- Southeastern Michigan Fire Chiefs Association (SEMFCA)
What people say
96% satisfaction
Prompt service
Deductible assistance
Expert team
Reliable
Services
Residential Restoration
ISC Services handles residential property damage from water, fire, wind, or mold. Our team provides emergency mitigation, content cleaning, and full reconstruction. We coordinate with insurance adjusters to streamline claims and ensure quality results. Homeowners receive personalized project management and a 96% satisfaction guarantee.
Commercial Restoration
We specialize in commercial property restoration for hotels, schools, and businesses. Services include emergency mitigation, content cleaning, and reconstruction. Our systems minimize downtime, protecting revenue and client relationships. With experience in fast-track projects, we ensure minimal disruption to operations and a 96% customer satisfaction rate.
Emergency Mitigation
ISC offers 24/7 emergency services to address urgent property damage. Our rapid response teams stabilize structures, prevent further damage, and begin cleanup. This includes water extraction, fire damage control, and mold remediation. Quick action helps reduce long-term repair costs and insurance claims complexity.
Insurance Consulting
Our senior estimators provide commercial property appraisal and insurance claim negotiation support. We help clients understand policy coverage, document losses, and secure fair settlements. This service ensures transparency and reduces disputes during the claims process.
Reconstruction Services
ISC manages full-scale reconstruction for residential and commercial properties. From structural repairs to interior finishes, our team ensures code compliance and quality craftsmanship. Projects are overseen by dedicated managers who coordinate timelines, selections, and final inspections to meet client expectations.
Questions
What services does ISC Services offer?
We specialize in residential and commercial restoration, including water, fire, and mold damage, emergency mitigation, and insurance consulting.
Do you provide 24/7 emergency services?
Yes, our 24/7 emergency hotline ensures immediate response to property damage crises.
How does the WE CARE deductible program work?
We reimburse up to $5,000 for residential and $100,000 for commercial losses to help cover insurance deductibles.
Are your technicians certified?
Yes, our team includes Certified Restorers and professionals trained in industry-leading practices.
What areas do you serve?
We operate nationwide with offices in Michigan, Florida, Illinois, and Georgia.
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Reviews (6)
Michele Beitelshees
Sep 15, 2020
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I have referred ISC to numerous amount of my insureds. They are efficient, kind, professional and do amazing work. I too have used them for my own sump/sewer loss. They came right out to the house, eased my fears and did an amazing job. I am so grateful!
Service:Water damage cleanup
Service:Water damage cleanup
Bob Armstrong
Jun 28, 2020
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Had a sump pump go bad while we were out of town. Came home to a horrible mess. Heard about ISC Services form a friend who had used them and was very pleased with their service. They responded quickly and got the job done quicker than I expected and did an excellent job. Very courteous and professional. I would highly recommend them to my friends and family.
Chris May
Dec 30, 2018
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I would highly recommend ISC services to anybody who wants to be taken advantage of, lied to, ripped off, harassed, bullied and/or threatened. After some minor storm damage to my home, they were recommended by my insurance agent. I asked for an estimate before any work was done, but they sent a third-party contractor out to remove a tree and "inspect the damage" to see if it was worth making a claim. Poor communication and shoddy paperwork ensued. Then they proceeded to bill me for thousands of dollars of work I never authorized and harassed me about paying. No actual work was ever done to fix
Imagine This
Dec 26, 2018
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Their work was fair, they lacked good communication and they took far too long to complete the work that needed to be done. Then a year later a pipe sprang a leak in the wall going down to the basement due to their workers tapping it with a screw when they installed a hand rail. They did come in to start work, but it was half completed, I could never get a straight answer on job dates and what they were going to take care of, not to mention going to meet them and then they were a no show and never called, this happened several times. This leak caused black mold and water damage. This was my Dads
Scott Davis
Aug 28, 2018
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We had a house fire and their emergency team and cleanup crew were spot on. Do not have this company do the entire project. After the cleanup it was a total nightmare. The project manager was horrible and really didnt have a clue.They tried to cut corners to save themselves money. They stored our stuff during the reconstruction and a three-month job took them seven months to do. It took them this long so they can make more money off the insurance company to store our stuff. We had more than one project manager because the first one wasnt getting the job done. We couldnt get either one
Kenneth Kimball
Jan 21, 2018
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The flat roof over two small rooms upstairs blew off this spring during a storm. There was no interior damage. Insurance Services Construction (ISC) decided to remove half of the roof section in one piece, apparently lost control of the material and got black tar streaks on our white siding. We have pictures. They tarped the roof. The next day when it rained we had water running inside our house.
They came out to fix it. The next day it rained and we had water gushing in. They refused to come out again as they had learned we had not signed for the roof replacement with them. The gushing water
They came out to fix it. The next day it rained and we had water gushing in. They refused to come out again as they had learned we had not signed for the roof replacement with them. The gushing water
