Business Details
19 Years
experience
Emergency
services
Trusted IT Services for Portland Businesses
At IT Assurance, we approach IT as a strategic business partner rather than a technical afterthought. Founded in 2007 by Zac, our mission has always been to help businesses succeed through technology that aligns with their unique goals. We prioritize understanding your specific needs before recommending solutions, whether that means optimizing existing systems or implementing new infrastructure. Our team combines deep technical expertise with a commitment to clear communication, avoiding industry jargon to ensure every client feels heard and understood. As Portland's only majority-minority IT company, we actively champion diversity and inclusion in both our workforce and vendor partnerships.Our unique mantras - 'We take the time to focus, plan, and execute' and 'We hate heroes' - reflect our proactive approach to problem-solving and commitment to preventing crises rather than simply reacting to them. With over 17 years of experience serving architects, builders, manufacturers, and small businesses, we've built a reputation for reliable service, transparent pricing, and exceptional client support that extends beyond typical IT offerings.
Services
IT Consulting
Cloud Solutions
VoIP Phone Systems
IT Security
Help Desk Support
ERP Implementation
Project Management
Vendor Management
Details
- Year established: 2007
Highlights and features
- We approach IT as business consultants first, technology experts second
- Virtual CIO services that align technology with strategic business goals
- Clear communication without technical jargon or industry buzzwords
- Portland's only majority-minority IT company with DEI-focused vendor partnerships
- Proactive crisis prevention through comprehensive planning and documentation
What people say
Amazing support
Immediate response
Above and beyond
Quick diagnosis
Very good questions
Services
IT Consulting
Our IT consulting services help businesses align technology with strategic goals. We analyze current systems, identify efficiency opportunities, and develop customized technology roadmaps. With deep industry expertise across multiple sectors, we provide actionable recommendations that drive measurable business outcomes through technology optimization.
Cloud Solutions
We deliver secure cloud solutions tailored to business needs, including infrastructure migration, hybrid cloud setups, and cloud-native application development. Our approach ensures seamless integration with existing systems while maintaining data security and compliance standards. We specialize in creating scalable cloud environments that grow with your business requirements.
VoIP Phone Systems
Our VoIP solutions provide modern business communication systems with advanced features like auto-attendants, call routing, and mobile integration. We handle complete implementation from initial assessment through deployment and ongoing support, ensuring reliable connectivity that enhances team collaboration and customer interactions.
IT Security
Comprehensive security services protect businesses from evolving cyber threats through network monitoring, vulnerability assessments, and incident response planning. We implement layered security strategies that include endpoint protection, email security, and employee training programs to create robust defense systems against potential breaches.
Help Desk Support
24/7 help desk services provide rapid resolution for technical issues across all business operations. Our tiered support system ensures quick response times with knowledgeable technicians who understand your specific IT environment. We combine immediate problem-solving with proactive maintenance to minimize downtime and maintain productivity.
People
Zac
CEO & Founder
Zac founded IT Assurance in 2007 with a vision to transform IT from a cost center to a strategic business partner. With over 17 years of experience in enterprise IT solutions, he leads the company's strategic direction while maintaining hands-on involvement in client relationships and team development.
Questions
What industries do you specialize in?
We serve architects, builders, contractors, manufacturers, retailers, and small businesses with tailored IT solutions that address each industry's unique technology requirements.
Do you offer 24/7 technical support?
Yes, our help desk provides 24/7 support with guaranteed response within business hours and immediate assistance for critical system failures.
How do you approach cybersecurity?
We implement layered security strategies including network monitoring, endpoint protection, and employee training to create comprehensive defense systems against cyber threats.
Can you help with cloud migration?
Yes, we provide complete cloud migration services including assessment, planning, implementation, and ongoing management of cloud infrastructure solutions tailored to business needs.
What makes you different from other IT providers?
We combine technical expertise with business strategy understanding, prioritizing clear communication without technical jargon while maintaining proactive crisis prevention approaches.
Do you work with remote teams?
Yes, we integrate with remote teams through virtual collaboration tools and provide IT solutions optimized for distributed work environments and hybrid office setups.
Reviews (4)
Zac Cramer
Dec 26, 2021
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An excellent company to work with, great employees, great service, have worked with them for 15 years and couldn't be happier.
Bob Deasy
Jan 30, 2021
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Positive:Professionalism,Quality,Responsiveness
IT Assurance is consistent, attentive and a pleasure to work with. Ive always been impressed by all that they do.
IT Assurance is consistent, attentive and a pleasure to work with. Ive always been impressed by all that they do.
Adam Morris
Jul 13, 2020
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Zac and his team have always been so helpful any time I ever had questions about advancing my company through technology. Not only have I received fantastic counsel from them on what technology to incorporate and why, but Zac has also been a great resource to me in business overall.
Wilhelm Riley
Dec 04, 2019
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We recently had IT Assurance redo our file sharing system adn they moved us to dropbox. We like it a lot better than the server we were using before!
