Business Details
Emergency
services
Your Trusted Partner for Mental Health Recovery in Austin
At Cross Creek Hospital, we specialize in providing compassionate mental health and substance abuse treatment for adults, adolescents, and older adults. Our evidence-based therapeutic interventions and holistic therapies are delivered by a team of psychiatrists, therapists, and medical professionals with decades of combined experience in behavioral healthcare. We offer individualized treatment plans tailored to each patient's unique needs, combining medical care, medication management, and various therapy modalities in a serene, purpose-built facility with age-specific programming.Our commitment to clinical excellence is demonstrated through our structured treatment tracks for depression, anxiety, bipolar disorder, co-occurring disorders, and behavioral health concerns, supported by 24/7 emergency services and comprehensive aftercare planning.
Services
Detox Services
Adult Inpatient
Adolescent PHP
Older Adults
Telehealth Options
Highlights and features
- We offer 24/7 emergency admissions for immediate mental health care
- Our evidence-based approach combines medical treatment with holistic therapies
- Individualized treatment plans developed by board-certified psychiatrists
- Age-specific programs for adolescents, adults, and older adults
- Comprehensive aftercare planning with family therapy and support
What people say
Compassionate staff
Best it could be
Kind and professional
Lasting recovery
Supportive team
Services
Detox Services
Our medical detox program provides supervised withdrawal management for substance use disorders. Patients receive 24/7 nursing care with medication support to ensure safety and comfort during the detoxification process. The program typically lasts 5-7 days with transition options to ongoing treatment.
Adult Inpatient
This intensive residential program offers structured treatment for adults with acute mental health symptoms. Services include daily therapy sessions, medication management, and recreational therapy in a secure environment designed for stabilization and recovery.
Adolescent PHP
Our partial hospitalization program provides comprehensive care for teens aged 12-17 with behavioral health concerns. The program combines academic support with 6 hours of daily therapy, including group sessions and family involvement components.
Older Adults
Specialized mental health treatment for seniors addresses age-specific concerns through tailored therapy approaches. The program considers unique medical needs while providing compassionate care for depression, anxiety, and behavioral issues.
Telehealth Options
Remote mental health services provide accessible care through secure video consultations. This option maintains treatment continuity with virtual therapy sessions and medication management for patients who qualify.
Questions
What mental health conditions do you treat?
We treat depression, anxiety disorders, bipolar disorder, PTSD, schizophrenia, substance use disorders, and behavioral health concerns.
Do you offer emergency mental health services?
Yes, our team provides immediate admissions for mental health crises with 24/7 availability.
What insurance options are available?
We offer free insurance verification and work with most major insurance providers for mental health coverage.
Are family members involved in treatment?
Yes, we include family therapy sessions and provide education about mental health recovery processes.
What makes your facility unique?
Our campus features age-specific units, outdoor therapy spaces, and evidence-based programming tailored to individual needs.
How long do treatment programs last?
Inpatient stays average 20 days, while outpatient programs typically last 4-8 weeks based on patient progress.
Videos
Reviews (7)
Marlene Rodriguez
Jan 30, 2022
Report
What a living HELL this place is. my sister was there for a week we had no communication doctors nurses nobody would tell us any updates we were not allowed to speak with her. When we picked her up yesterday she was upset confused and not happy. Only showered once in a week. They will not accommodate the patient what so ever. I won't go into detail about any more other than hell to the no!!!!
Megan Smith
Jan 18, 2022
Report
Great Psyc Hospital! Staff care a lot, they are patient and understanding. Food is good. They go above and beyond for their clients. I was a previous patient and Im now doing outpatient voluntarily and its very helpful. Best one Ive been too.
Negar Kidman
Dec 23, 2021
Report
We brought our 14 year old daughter here during a manic episode. I did not like that we could not make visits. The only time we got to check in with her was a 10 minute conversation on the phone at night. As a parent, it was awful not being able to see your child in a psych hospital. Also, It's a very disorganized place. Your child will not really receive proper evaluation nor any sort of therapy.
But then again, it's an acute facility and their main job is to stabilize patients to get out. As a parent you have to be super involved if your child is sent there. I personally went there and demanded
But then again, it's an acute facility and their main job is to stabilize patients to get out. As a parent you have to be super involved if your child is sent there. I personally went there and demanded
Bethann Breitenkamp
Dec 22, 2021
Report
The administration works constantly to improve working conditions and are actively trying to hire more RNs due to the Nationwide shortage of Nurses and Technicians and the tremendous spike in Omicron. There are wonderful employees there who are dedicated to excellent care of their patients.
Jaime Aguirre
Nov 16, 2021
Report
This place brought me back from a dissociated state after a ptsd episode. I cant say enough good things about Bill or Eric in unit c, theyre great at what they do.
Edit: Updated to three stars because the office was incompetent in sending my paperwork back to the FMLA for me to be able to return to work. It took two weeks of calls and messages going nowhere to inform me that Brandon was on vacation and thats why it hadnt been processed or sent.
However, thanks to Montu, who is a caring professional, I was able to get my paperwork completed and sent within 48 hours of making contact
Edit: Updated to three stars because the office was incompetent in sending my paperwork back to the FMLA for me to be able to return to work. It took two weeks of calls and messages going nowhere to inform me that Brandon was on vacation and thats why it hadnt been processed or sent.
However, thanks to Montu, who is a caring professional, I was able to get my paperwork completed and sent within 48 hours of making contact
Marilyn Dunn
Nov 05, 2021
Report
I Do NOT Recommend this place for your loved ones Mental Health Issues. The entire staff is unprofessional to the point I will never, ever reach out to Bluebonnet Trails MHMR again - because this is where they imprisoned my 31 yr old son who had done nothing wrong! The reality is Bluebonnet had him on the wrong meds. Mental Health in this country is handled improperly All The Way Around, but the unprofessional manner of Cross Creek Hospital takes the cake. My son signed an ROI the very next day after being transferred there. Yet when I would call to inquire about my loved one, they were extremely
Lauren Steagall
Oct 23, 2021
Report
When I came to CCH I came voluntarily, and it was my first hospitalization. I arrived at the facility around 5am, and started asking for hygienic products immediately. I also asked when I could call my mother, power of attorney, and was met with "Is it 4 yet?" Even though I had not received any of the ground rules for the facility. When I would ask the desk for clothes/a clean towel, etc. I was told that it would be ready "soon". At one point when I asked the nurses station, they were just sitting on their phones and expecting the nursing students in CLINICALS to know what to do. The entirety of
