Five Star Property Management, LLC is a Pocatello owned, full-service property management company of single-family properties, townhouses, condos, apartments, and homeowner's associations. We are located in the heart of Pocatello, ID and we specialize in rental property in Pocatello and Chubbuck. This allows us to accurately gauge market conditions, keep a close eye on our properties and provide better service.
We are a leader in Pocatello ID property management thanks to our satisfied owners and residents. At Five Star Property Management, we know that you deserve to get the highest level of service when it comes to your Pocatello/Chubbuck rental property. Moving is hard. And harder when things arnt quite working like you thought.
We are a leader in Pocatello ID property management thanks to our satisfied owners and residents. At Five Star Property Management, we know that you deserve to get the highest level of service when it comes to your Pocatello/Chubbuck rental property. Moving is hard. And harder when things arnt quite working like you thought.
Services
Meet Our Team
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Kevin started working at Five Star in April of 2015. He has since developed into a beautiful butterfly of customer service. Kevin's other skills include professional fluffy animal petting (excluding big cats and bears), and turning invisible if no one is watching. His stone cold, no-nonsense demeanor really sets the tone for the entire office.
What Are the Responsibilities of a Property Manager
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A property manager is hired by a property owner to handle the day-to-day operations of a rental property. Among other responsibilities, they are responsible for tasks such as property marketing, resident screening, property maintenance, and rent collection. The exact responsibilities vary, depending on the type of property they are managing and how much they are paid, as well as the terms of the agreement.
Owner FAQ
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After signing the contract with you, we will start working within one business day. We'll quickly get started with onboarding your property for marketing, maintenance, and leasing. We strive to find high-quality residents as soon as possible. We do this through use of numerous marketing platforms, in order to quickly find a low-risk resident.
Residential Property Management Services
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We are a full service property management firm based in Chubbuck, Idaho. This allows us to fully concentrate on your single-family property. Our attention is not split with real estate sales quotas, and we only direct our efforts on what we do best. Narrowing our focus on Pocatello and Chubbuck means real familiarity and solid expertise in these areas.
Multi-Family Property Management
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Are you looking for professional support for your multi-family property in Pocatello or Chubbuck, Idaho? Choosing us as your property management company guarantees that your vacancies will be reduced, rent collection will be prompt, resident screening will be conducted properly, and your property maintenance services will be consistent and performed excellently.
Reviews (10)
Rob Nelson
Jan 17, 2022
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Rudy Dover
Jan 17, 2022
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Chris McMillian
Jan 09, 2022
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I am a former assistant coach at Idaho State University for the mens basketball team. I can not stress this enough...DO NOT RENT FROM THESE PEOPLE. The owner of Rent Five Star are Heidi and Dannis Adamson. They own about 25 properties in Bannock. I had heard all the stories about how they screw people over out of deposits but my wife and I were not too concerned over the past 5 years we have NEVER not gotten a full deposit. During out short stay we had some minor issues that has to be fixed, garbage disposal, dishwasher, and we had several issues with our vents and AC. Our deposit for equal to
Jeff Sorenson
Dec 21, 2021
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First I am a real estate professional. Have extension experience with a large amount of multi-family property managers across the intermountain west.
That being said, 5 star is an absolute mess of a management group. As a landlord they sold themselves as something they were not from the beginning. We simply wanted to rent out property out as is, but they continually asked us to turn unit after unit to get them rented. We were sold an established and experienced group who would assist in filling the product, they did not do this in anyway shape or form. Travelled to the property on one occasion
That being said, 5 star is an absolute mess of a management group. As a landlord they sold themselves as something they were not from the beginning. We simply wanted to rent out property out as is, but they continually asked us to turn unit after unit to get them rented. We were sold an established and experienced group who would assist in filling the product, they did not do this in anyway shape or form. Travelled to the property on one occasion
Jay Christensen
Dec 15, 2021
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Five Star Property Management is one of the very best property management companies I have ever done business with. They may not be rated well by disgruntled tenants who are not responsible, fail to honor their contracts, or want to have things their own way. However, as a property owner I have found Five Star Property Management to be fair and professional in their business dealings. They do a good job helping property owners keep their properties in tip top rentable condition and in keeping their properties rented at current market rents. They understand the rental market well. Five Star has
Lily Grace
Nov 28, 2021
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Definitely the worst rental agency I've ever met. First, if you ever need to get a hold of them plan on calling at least 20+ times over the course of a few days because they don't pick up and don't seem to respond to voicemails. When you finally do get a hold of them they will tell you oh this person is in charge of those kinds of problems but they only work on that on this day for these 2 hours and will never get back to you. Second, I've put in a few service requests for things at the place I'm renting such as a couple outlets not working and they never got back to me. I waited a couple weeks
DirtyDuramax
Sep 24, 2021
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Well I tried to rent a townhouse through them made more than three times the rent, sent them like 5 years of rental history and have decent credit score (600+)
I was told that I didn’t qualify because of my credit and limited rental history, all while my girlfriend was renting a house by herself through five star that was a couple hundred dollars MORE than the townhouse I wanted. So how did I not qualify when you are renting out full houses to broke college kids with 0 credit? Seems like they are making good money off the the apps probably already had that townhouse picked for a friend or family
I was told that I didn’t qualify because of my credit and limited rental history, all while my girlfriend was renting a house by herself through five star that was a couple hundred dollars MORE than the townhouse I wanted. So how did I not qualify when you are renting out full houses to broke college kids with 0 credit? Seems like they are making good money off the the apps probably already had that townhouse picked for a friend or family
Rebekah Bateman
Sep 24, 2021
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This place is a joke. Run and RUN FAST! I understand some people have no choice but to rent but I advise you to steer clear of these clowns. As a previous homeowner and licensed Realtor, I’m insulted by their ethics. My family and I rented for 3 months (we moved to Idaho and then my job accepted a position back home). We left the place in TOP shape. When moving in it was not clean and was far worse than we left it. However they felt the need to cheat us out of our deposit?? We paid $935 and are only getting back $530.81. I attended the “final inspection” (what a joke) and was only addressed
Jess Friedman
Sep 21, 2021
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Five Star's staff are (usually) nice enough---when you can actually reach them. They never answer their phone, it takes them a week to answer emails, and they text me with updates but won't respond to my texts in a timely manner. There is no good way to reach them, yet they expect us to be available to let them into our apartment at the drop of a hat. They've raised our rent every single year, but the level of service has actually gone down. They overcharged me on my rent this month, and when I only paid what my lease obligates me to pay, I got charged a late fee AND they said I paid them less
Robert Tibbs
Jul 01, 2021
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I have rented from five star for 3 years. I only moved out because the owner decided to sale the rental. Over all, I’d say it wasn’t to bad. My experience with the front desk gals was that they can be a little unorganized, but in the end every problem I had was taken care of. I dealt with Tal a few times, one of their contractors, he was great to deal with on repairs. Now I read several reviews about five star and not getting money back and I was a little nervous about the deposit. I put well over my deposit in that place, which was expected because I lived there for 3 years. I left the rental