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First Basin Credit Union First Basin Credit Union
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Business Details
Your Trusted Financial Partner in Odessa, TX
We are a not-for-profit, member-owned financial cooperative dedicated to serving West Texas communities. Founded on principles of financial inclusion and community empowerment, we prioritize member needs over profit motives. Our team of experienced professionals delivers personalized banking solutions, including checking and savings accounts, auto and home loans, and credit card services. We maintain a strong commitment to local economic development through partnerships with non-profit organizations and community initiatives.

With branches in Odessa, Midland, Lubbock, and Andrews, we combine local decision-making with modern financial tools like mobile banking and digital loan applications. Our free checking accounts with no hidden fees and 24/7 cardholder support reflect our dedication to accessible, member-first banking. Through decades of service, we've built trust by consistently aligning our operations with the evolving needs of our community while maintaining strict compliance with Texas Credit Union Department regulations.
Services
Auto Loans Home Loans Personal Loans Credit Cards Free Checking Mobile Banking Commercial Loans SBA Loans
Highlights and features
  • We operate as a member-owned financial cooperative with community reinvestment
  • Our free checking accounts include no hidden fees or minimum balance requirements
  • 24/7 cardholder assistance protects against fraud and lost/stolen cards
  • Local loan decisions made by West Texas-based mortgage and lending teams
  • Financial literacy programs help members achieve long-term economic stability
Associations and certifications
  • Texas Credit Union Department
Update Listing
Services
Auto Loans
We offer competitive auto loan rates for new and used vehicle purchases with flexible terms. Our lending specialists help members secure financing that matches their budget and credit profile. Online loan status tracking provides real-time updates for all auto loan accounts.
Home Loans
Our local mortgage team provides personalized home financing solutions including purchase loans and refinancing options. Special programs offer up to $2,500 in closing cost credits for qualified buyers in the Basin region. Face-to-face consultations available in Midland and Andrews.
Free Checking
Our free checking accounts feature no monthly maintenance fees or minimum balance requirements. Members receive a high-quality debit card with zero liability protection and access to nationwide surcharge-free ATMs.
Mobile Banking
The First Basin Mobile App enables account management, bill payments, and mobile check deposits 24/7. Biometric login options and real-time transaction alerts enhance security while maintaining convenient access to financial tools.
Financial Education
We provide free financial literacy resources including budgeting tools, credit score education, and youth financial programs like Kidz Club. Educational videos and in-person workshops help members build long-term financial stability.
People
Shem Culpepper
President & CEO
Shem Culpepper leads strategic operations and organizational development with over 20 years of credit union experience. He ensures alignment with member needs while maintaining regulatory compliance and financial stability.
Ana Gonzalez
Chief Financial Officer
Ana Gonzalez oversees financial planning, budgeting, and accounting operations. With extensive experience in credit union finance, she maintains fiscal responsibility and reporting accuracy for member trust.
Tim O'Reilly
Chief Marketing Officer
Tim O'Reilly develops marketing strategies that promote financial literacy and community engagement. He leads initiatives that connect members with relevant banking products and educational resources.
Doug Sypolt
Chief Lending Officer
Doug Sypolt directs all lending operations with expertise in consumer and commercial loan programs. He ensures responsible lending practices while helping members achieve homeownership and business goals.
Julia Tarin
Chief Retail Officer
Julia Tarin manages branch operations and member service standards. She focuses on creating positive in-branch experiences while implementing technology solutions that enhance customer satisfaction.
Questions
How do I become a First Basin Credit Union member?
Membership requires living, working, or worshiping in West Texas. Visit any branch with valid ID and proof of address to open your account.
What loan options are available for first-time homebuyers?
We offer special mortgage programs with up to $2,500 in closing cost credits and competitive rates specifically designed for first-time homebuyers in the Basin region.
Are there fees for using the mobile banking app?
Our mobile banking services are completely free with no transaction fees. The app provides secure access to account management, bill payments, and mobile check deposit features.
How can I report a lost or stolen debit card?
Contact our 24/7 Cardholder Assistance Line at 800-547-1759 immediately. International cardholders can reach us at 206-389-5200 for emergency card replacement.
What business banking services do you offer?
We provide commercial loans, business checking accounts, merchant services, and SBA lending programs tailored to West Texas businesses with local decision-making authority.
How do I update my account address information?
Download our address change form, include proof of residency documents, and submit via fax, email, or in-person at any branch location for processing within two business days.
Reviews (3)
Joseph Holley
Apr 12, 2021 Report
Fantastic customer service, Stephanie took care of us and went above and beyond when switching to a new account. I would recommend anyone in the area to bank with them.
Jo Myron
Aug 20, 2018 Report
The 42nd Str branch is the best location! Everyone's friendly and efficient! They take care of any problem i have! I admire the manager, even with the ever changing staff things run smooth! Great job ladies!
Sean Marie Long
Jun 17, 2016 Report
Went in to open an account and had a wonderful experience. The woman that assisted us (Veronica I believe her name was) was so helpful and answered all the questions I had.