Business Details
37 Years
experience
Trusted Windshield Replacement Services in Dacula, GA
Auto Glass Master has been serving the Dacula, Georgia area since 1989, providing expert auto glass replacement and repair services. Founded by Todd Simpson after eight years in the industry, our family-owned business combines decades of hands-on experience with a commitment to safety and customer satisfaction. Our team of ESSEX and IGA certified technicians delivers mobile services across Gwinnett and Hall counties, prioritizing quality workmanship and adherence to the latest installation standards.We emphasize transparency, refusing to cut corners to save costs, and back every job with a lifetime leak-free warranty. Our community involvement and focus on personalized service reflect our belief that customer relationships are the foundation of our success.
Services
Windshield Replacement
Mobile Auto Glass Service
Insurance Claims Processing
Lifetime Leak-Free Warranty
OEM Quality Replacement
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in auto glass replacement.
- Our technicians are ESSEX and IGA certified for industry-standard expertise.
- We offer mobile services to Dacula and surrounding Georgia communities.
- Every job includes a lifetime leak-free warranty for peace of mind.
- Family-owned business prioritizing personalized service over corporate practices.
Associations and certifications
- ESSEX Certified
- IGA Certified Technician Program
What people say
Prompt service
Best quality
No leaks
Competitive prices
Professional approach
Services
Windshield Replacement
Our certified technicians replace damaged windshields using OEM-quality materials, ensuring structural integrity and safety compliance. We prioritize proper installation to maintain airbag functionality and roof strength during accidents. Mobile service available for convenience.
Mobile Auto Glass Service
We bring professional auto glass repair and replacement directly to your location across Gwinnett and Hall counties. This service eliminates the need for shop visits while maintaining strict quality and safety standards for all installations.
Insurance Claims Processing
We streamline insurance claims for windshield damage, working directly with providers to minimize customer hassle. Our pricing aligns with insurance guidelines while maintaining premium service quality and transparent billing practices.
Lifetime Leak-Free Warranty
Every windshield replacement includes a lifetime warranty against leaks, ensuring long-term reliability. This guarantee reflects our confidence in proper installation techniques and high-quality adhesives and materials.
OEM Quality Replacement
We use replacement glass and adhesives that meet original equipment manufacturer specifications, maintaining vehicle safety systems and structural integrity. This ensures optimal performance during airbag deployment and rollover scenarios.
People
Todd Simpson
Founder
Started the business in 1989 after eight years in the auto glass industry. Focuses on maintaining installation standards and operational integrity.
Julia Simpson
Co-Owner
Joined in 1996, managing sales, customer service, and accounting operations while upholding family business values.
Steven Simpson
Apprentice Program Graduate
Entered the business in 2005 through our training program, continuing the family tradition of hands-on expertise.
Questions
What areas do you service?
We serve Dacula, Gwinnett County, Hall County, and surrounding Georgia communities including Buford, Gainesville, and Lawrenceville.
Are your technicians certified?
Yes, all technicians are ESSEX Certified and have completed the IGA Certified Technician Program.
Do you work with insurance companies?
We process insurance claims and follow pricing guidelines while maintaining premium service quality for all customers.
What makes windshield installation critical?
Proper installation ensures airbag deployment, occupant retention, and 60% of roof structural integrity during rollovers.
What warranty do you offer?
Every windshield replacement includes a lifetime leak-free warranty covering our workmanship and materials.
Reviews (5)
Philip Maxwell
Jan 17, 2022
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These guys are so good that when they told me they were done I had to touch my windshield to see if it was actually there. They were on time on point and even saved me some money by being able to reuse some pieces that might break.
Paul Schneider
Aug 23, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Fantastic business to work with. They are also used by several dealerships as well. They delivered the quality you hope for when replacing an entire windshield. There wasn't a mark anywhere. I would easily use them again.
Service:Windscreen replacement
Fantastic business to work with. They are also used by several dealerships as well. They delivered the quality you hope for when replacing an entire windshield. There wasn't a mark anywhere. I would easily use them again.
Service:Windscreen replacement
Charles Hughes
Oct 31, 2019
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They came out and helped identify and fix my leak for free. Great work and customer service. I would highly recommend.
Chris Surguine
Sep 28, 2017
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Todd and his team did a fantastic, courteous, professional job replacing my windshield. They did the job quickly, and were able to meet me where my car was being worked on. Also, these are the guys that Milton Martin (best Toyota dealership in GA) chooses to subcontract their glass work, which is a huge seal of approval.
Kenny Arp
Sep 16, 2017
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I was referred to these guys by the dealership after a terrible experience with a national chain on a different windshield replacement. I wish I'd called Auto Glass Master first. These guys are exactly the type of people I like doing business with. Very upfront with no hidden fees or up-selling, very professional, knowledgeable, and they do exceptional work. They had me on the road again in no time at all. I highly recommend Auto Glass Master.
