Business Details
38 Years
experience
Your Trusted Independent Insurance Partner in Rochester
Established in 1988, Consolidated Agency has served Rochester and Western New York for over 30 years as an independent insurance agency. Our team of seasoned professionals, with an average of 15+ years of industry experience, provides personalized guidance to individuals, families, and businesses seeking comprehensive coverage. We represent 20+ leading carriers to offer impartial recommendations tailored to clients' unique needs. Our commitment to excellence is demonstrated through our hassle-free approach to auto, home, business, and specialty insurance solutions.With decades of local market expertise, we prioritize building long-term relationships by delivering exceptional service and thorough risk management strategies. Our track record of reliable support and client-focused philosophy has earned us a reputation as a trusted insurance partner in the community.
Services
Auto Insurance
Homeowner Insurance
Business Insurance
Workers' Compensation
Commercial Liability
Property Insurance
Recreational Vehicle
Umbrella Coverage
Commercial Auto
Commercial Property
Details
- Year established: 1988
Highlights and features
- We've served Rochester for over 30 years with deep local insurance expertise
- Our staff averages 15+ years of insurance industry experience
- We represent 20+ top-rated insurance carriers for comprehensive options
- Dedicated customer service with personalized policy recommendations
- Hassle-free insurance experience from quote to policy management
What people say
Amazing service
Quick response time
Very knowledgeable
Always professional
Family oriented
Services
Auto Insurance
Protect your vehicle and drivers with comprehensive auto insurance policies tailored to individual needs. Our coverage options include liability protection, collision coverage, and uninsured motorist protection. We help clients in Rochester and Western New York find affordable policies that meet state requirements while providing financial security in case of accidents or vehicle damage.
Homeowner Insurance
Secure your property investment with customized homeowner insurance plans that cover structural damage, personal belongings, and liability protection. We provide policies that protect against common risks like fire, theft, and natural disasters while ensuring compliance with mortgage requirements. Our specialists help clients find optimal coverage amounts for their specific properties in Western New York.
Business Insurance
Protect your business operations with comprehensive commercial insurance packages tailored to specific industries. Our offerings include general liability, property protection, and business interruption coverage. We serve businesses of all sizes in Rochester, helping them manage risks while maintaining compliance with regulatory requirements and contractual obligations.
Workers' Compensation
Ensure workplace safety compliance with tailored workers' compensation policies that protect both employers and employees. Our coverage meets New York state requirements while providing medical benefits and wage replacement for work-related injuries or illnesses. We help businesses navigate regulatory complexities while maintaining affordable premiums.
Umbrella Coverage
Extend your liability protection beyond standard policy limits with umbrella insurance policies that provide additional financial security. Our specialists help clients in Rochester and Western New York determine appropriate coverage levels to protect personal and business assets from catastrophic losses that exceed primary policy limits.
People
Doug
Agency Owner
With 15+ years of experience representing family clients, Doug leads the agency with expertise in risk management and policy optimization. He helps clients navigate complex insurance decisions while maintaining personalized service standards.
Amy
Insurance Agent
Specializing in customer service, Amy provides knowledgeable assistance with policy management, offering personalized recommendations and responsive support for clients' changing insurance needs.
Charlene
Insurance Specialist
Focused on finding optimal coverage at competitive prices, Charlene demonstrates expertise in policy comparison and risk assessment, ensuring clients receive appropriate protection tailored to their circumstances.
Bonnie
Client Services
With over 20 years of experience, Bonnie provides reliable guidance and support, maintaining long-term client relationships through consistent, personalized insurance solutions and attentive service delivery.
Maria
Claims Specialist
Assists with claim preparation and coordination, leveraging industry knowledge to help clients navigate the post-accident process efficiently while ensuring proper documentation and timely resolution.
Questions
What insurance services do you offer?
We provide auto, home, business, workers' compensation, recreational vehicle, umbrella, and property insurance for individuals and businesses in Rochester and Western New York.
How long have you been in business?
We've served the Rochester community since 1988, providing insurance solutions for over 30 years with experienced professionals averaging 15+ years in the industry.
Do you work with multiple insurance companies?
As an independent agency, we represent 20+ leading carriers including Travelers, Erie Insurance, and Merchants Insurance Group to find you optimal coverage options.
Are you available for after-hours emergencies?
We operate during regular business hours Monday-Friday and recommend contacting us during operating hours for immediate assistance with urgent insurance matters.
What areas do you serve?
We primarily serve Rochester and the surrounding Western New York region, providing personalized insurance solutions tailored to local residents and businesses.
Do you offer online policy management?
While we prioritize personal service, we recommend contacting our office directly to discuss specific policy management options and digital tools availability.
