Business Details
22 Years
experience
Your Trusted IT Partner for Managed Services
We are Buckeye IT, a technology success partner for growing businesses. Since 2004, we have been delivering high-quality IT partnerships through flat-rate, all-inclusive technology services. Our veteran-founded and staffed team comprises experienced account managers and network engineers dedicated to becoming true IT partners rather than just vendors. We prioritize understanding each client's unique needs by listening to their pain points and business objectives. Our approach combines best practices with tailored solutions, including new equipment implementation and ongoing support. We operate as a full-time IT department for our clients, offering fixed monthly fees for comprehensive services.Our Fanatically Managed support covers endpoints, networks, security, and cloud infrastructure. With 24/7 monitoring capabilities and a focus on proactive issue resolution, we minimize downtime while improving operational efficiency. Our team's expertise spans server management, VoIP systems, cybersecurity, and compliance solutions. As a MITEL authorized partner, we provide specialized hardware and software support. We serve businesses of all sizes, helping them transition from reactive IT maintenance to strategic technology planning.
Services
Managed Security
Server & Network Management
24/7 Monitoring
Managed WiFi
End User Support
Backups & Business Continuity
Email Security
Private Cloud Hosting
VoIP Services
MITEL Partner Solutions
Details
- Year established: 2004
Highlights and features
- Veteran-founded team with 20+ years of local experience
- Customized solutions developed through active client listening
- 24/7 network monitoring and proactive maintenance
- All-inclusive flat-rate pricing model
- MITEL-certified experts for enterprise communication systems
Associations and certifications
- MITEL Authorized Partner
Services
Managed Security
Our comprehensive security solution protects networks and endpoints with multiple threat prevention layers. We implement advanced security protocols and 24/7 monitoring to detect and mitigate risks before they impact operations. This service ensures business continuity through proactive threat management and compliance adherence.
24/7 Monitoring
Continuous system monitoring identifies potential issues before they cause downtime. Our team actively tracks network performance metrics and security threats around the clock. This proactive approach minimizes disruptions and maintains optimal system performance for critical business operations.
Private Cloud Hosting
We provide secure cloud infrastructure solutions that eliminate on-site server requirements. Our hosted environments support remote and hybrid workforces with high availability and data protection. This service includes full management and technical support for cloud-based operations.
End User Support
Direct technical assistance for employees ensures maximum productivity. Our support team resolves device and software issues while optimizing user experiences. We provide personalized troubleshooting and training to improve technology adoption across organizations.
VoIP Services
Enterprise-grade VoIP solutions hosted in the cloud with complete management support. Our systems offer advanced communication features with enhanced reliability. As a MITEL partner, we deliver certified hardware and software solutions for modern business communications.
People
Jake S.
Founder | CEO
Veteran IT professional with 20 years of experience building technology solutions for growing businesses. Leads Buckeye IT's strategic vision while maintaining hands-on involvement in client partnerships and service development.
Phil G.
President | Partner
Seasoned technology executive focused on delivering innovative IT solutions. Oversees operations and service quality assurance while mentoring engineering teams to maintain technical excellence and client satisfaction standards.
Michael S.
Engineer - Switching & Server
Specializes in network infrastructure and server management with expertise in enterprise system optimization. Provides technical leadership for complex network implementations and ongoing infrastructure maintenance for client organizations.
John R.
Sales Development & Account Manager
Client relationship specialist connecting businesses with tailored technology solutions. Focuses on understanding organizational needs and matching them with appropriate IT services and support packages.
Dustin T.
K12 Technician
IT support specialist serving educational institutions with technology maintenance and troubleshooting. Provides dedicated technical assistance for school district technology infrastructure and user support requirements.
Questions
What IT services do you specialize in?
We offer managed security, network monitoring, cloud hosting, VoIP systems, and 24/7 technical support tailored to growing businesses.
Are your services available 24/7?
Our network monitoring operates 24/7, with emergency response capabilities outside regular business hours.
How do you customize solutions for clients?
We begin by understanding your business needs through consultation, then develop tailored technology strategies with implementation support.
Do you work with businesses outside Ohio?
While based in Tiffin, Ohio, we serve clients across various locations through remote management and strategic partnerships.
What makes you different from other IT providers?
We focus on becoming technology partners rather than vendors, with veteran-led expertise and proactive service delivery.
Reviews (5)
Charlie Palmer
Oct 22, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
They helped come in when our system was in shambles and were knowledgeable and timely. Helped us fix our issues very quickly. Shout out to Alan and Phil for their technical knowledge, and Dustin for his straight forward and easy to follow communication throughout the project.
They helped come in when our system was in shambles and were knowledgeable and timely. Helped us fix our issues very quickly. Shout out to Alan and Phil for their technical knowledge, and Dustin for his straight forward and easy to follow communication throughout the project.
Audrey Burkholder
Oct 20, 2021
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Positive:Professionalism,Responsiveness
Great company with extensive knowledge on all things IT, but also great people that give back to the community.
Great company with extensive knowledge on all things IT, but also great people that give back to the community.
Charles Dell
Jul 26, 2021
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The business is very clean and the employee was exceptionally helpful. Would go back!! I need to got there to wash my large sleeping bags and they had the size of equipment so I can get it done.
Nicki Smith
Dec 15, 2017
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Had a shattered screen on my tablet that was fixed very quickly. Any issues are always delt with in a timely mannor & with professionalism. Friendly staff!!
Amy Zender
Nov 23, 2017
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Highly recommended, fast service, very friendly and very easy to work with....will do business with again!
