Business Details
14 Years
experience
Non-Emergency Medical Transportation Services Minnesota
Since January 2012, ACC Midwest Transportation has provided safe, reliable non-emergency transportation services across Midwestern Minnesota. Our trained drivers specialize in ambulatory, wheelchair, and stretcher transportation for clients of all ages, including seniors and individuals with disabilities. We maintain a fleet of DOT-inspected vehicles equipped with safety features like first aid kits and electric stretchers.Backed by partnerships with major insurance providers and a commitment to personalized care, we serve over 15 counties while maintaining 24/7 emergency scheduling capabilities. Our team's extensive training in first aid and defensive driving ensures every client receives dignified, comfortable transport to medical appointments and social events.
Services
Wheelchair Transportation
Stretcher Services
Ambulatory Transport
Medical Appointments
Social Event Rides
Details
- Year established: 2012
Highlights and features
- Established in 2012 with proven transportation expertise
- Trained drivers certified in first aid and defensive driving
- Serves 15+ Minnesota counties with multiple service locations
- Accepted by major insurers including Medicaid and Blue Cross
- Fleet maintained to DOT and Minnesota State Highway Patrol standards
What people say
Superior customer service
Trained compassionate drivers
Reliable last-minute scheduling
Safe for disabled children
Open availability
Services
Wheelchair Transportation
Specialized transportation for wheelchair users with trained staff and equipped vehicles. Provides door-to-door service for medical appointments and social events. Ensures safe, comfortable travel with lift-equipped vans and securement systems.
Stretcher Services
Non-emergency stretcher transportation for patients requiring recumbent positioning. Features electric stretchers and trained personnel for safe handling. Ideal for post-hospital transfers and medical appointments requiring immobilization.
Ambulatory Transport
Transport for clients needing minimal assistance with mobility. Offers support and safety-focused vehicles for seniors and recovering patients. Includes help with entering/exiting vehicles and navigating facilities.
Questions
What areas do you serve?
We serve 15+ counties in central and western Minnesota including Hennepin, McLeod, and Lincoln counties.
Do you accept insurance?
Yes, we work with Medicaid, Blue Cross Blue Shield, UCare, Medica, and other major insurers.
What vehicle types are available?
Our fleet includes wheelchair-accessible vans, stretcher-equipped vehicles, and standard transport buses.
How to schedule emergency transport?
Call 320-455-9200 anytime - we offer after-hours scheduling with advance notice.
Are drivers trained in medical care?
All drivers complete first aid certification and specialized training for transporting medical patients.
Reviews (6)
Mary Byers
Nov 19, 2021
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Amazing people.. the staff that work hard to deal with insurance and the drivers that worked through covid making sure that we who need transportation can make it to our appointments... they are so sweet and even make it comfortable for my service dog.. thank you guys for being there for all of us that depend on you..
Nancy Ozmun
Mar 07, 2021
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Duluth MN 6 month period:
They've been late twice. On a return ride I called for my ride and driver didn't know if they could come get me?? Dispatch didn't know what to tell me she said.
Lateness? They do not care.period. A no call no show today at 6:45 a.m...A dispatcher finally decided to show up and call me after 8.. because it's apparently not a priority to have anyone on call when they start picking up people... because they're too small of a company for that I was told!!!
(Repeated ACTIONS indicate customers priority status..but the verbal excuses finish that confirmation!!)
My appointment
They've been late twice. On a return ride I called for my ride and driver didn't know if they could come get me?? Dispatch didn't know what to tell me she said.
Lateness? They do not care.period. A no call no show today at 6:45 a.m...A dispatcher finally decided to show up and call me after 8.. because it's apparently not a priority to have anyone on call when they start picking up people... because they're too small of a company for that I was told!!!
(Repeated ACTIONS indicate customers priority status..but the verbal excuses finish that confirmation!!)
My appointment
Adam Schneider
Jan 20, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I have heard nothing but amazing things from this company. Friendly drivers who care to make a positive impact on your day. They are always on time and even early some times! Theyll call when they arrive and always have smiles on their faces. Great up and coming company
I have heard nothing but amazing things from this company. Friendly drivers who care to make a positive impact on your day. They are always on time and even early some times! Theyll call when they arrive and always have smiles on their faces. Great up and coming company
Lauren Colangelo
Dec 17, 2020
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Positive:Professionalism,Punctuality,Quality,Value
Amazing company. They are very busy, and still take the time to care for each and every client. Very professional and kind people working for this company. They recently started up in Duluth and beat every transportation company in the area! 10/10 would recommend.
Amazing company. They are very busy, and still take the time to care for each and every client. Very professional and kind people working for this company. They recently started up in Duluth and beat every transportation company in the area! 10/10 would recommend.
Justin Teal
Dec 03, 2020
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We use a variety of transfer companies and this is the only company that is consistently late. They also do not apologize for being late and never give a reason, or an update if they are running late. I was given one of the owners phone numbers when they first added drivers in Duluth and still havent received a call back when I left a complaint about 2 rides in a row over 30 minutes late in the same day.
Cal P.
Nov 05, 2020
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One of there Minivans(#8) ran a stop sign and ran me off the road. They just kept driving, there drives need to stay off there phone.
