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Business Details
26 Years
experience
Your Trusted Home Health Care Provider in Zimmerman, MN
North Country Home Care was founded in 2000 with a mission to provide quality care for adults and children with disabilities and special needs. Acquired by Val Anderson and Judy in 2006, the company rebranded as North Country Home Care, Inc. (NCHC) and expanded its services under their leadership. In 2023, Jenna Totten joined as co-owner, bringing expertise in payroll and human resources. Our team, led by registered nurses, specializes in PCA/CFSS, Homemaking, Respite, IHS with or without training, Night Supervision, and ICLS services, all coordinated to meet individual needs. We collaborate directly with county social workers, public health nurses, and insurance providers to ensure seamless, high-quality care.

As a locally owned and operated PCA/CFSS and Waivered (245D) agency, we prioritize maintaining a small-town feel while delivering professional, compassionate care in clients' homes and communities. Our commitment to employee development includes free CPR and First Aid training, fostering a team dedicated to respect, dignity, and responsiveness. With over two decades of experience, we serve rural Midwest counties in Minnesota, emphasizing independence, safety, and personalized support for every client.
Services
PCA/CFSS Homemaking Respite IHS with Training Night Supervision ICLS
Details
  • Year established: 2000
Highlights and features
  • We have over 20 years of experience in home care services for individuals with disabilities.
  • Our locally owned agency maintains a small-town feel with professional, compassionate care.
  • Services are coordinated by registered nurses for personalized, high-quality support.
  • We offer free CPR and First Aid training to employees for enhanced care capabilities.
  • We serve rural Midwest Minnesota counties with tailored home and community-based solutions.
What people say
Compassionate caregivers Personalized care plans Responsive staff Reliable service Trained professionals
Services
PCA/CFSS
Personal Care Assistant (PCA) and Community First Support Services (CFSS) assist individuals with disabilities in daily living activities, health-related tasks, and community integration. Services include dressing, grooming, bathing, meal preparation, and medication support. Our trained staff ensures safety, independence, and dignity for clients in their homes.
Homemaking
Homemaking services provide household support for individuals unable to manage home responsibilities. This includes meal preparation, cleaning, errands, and companionship. Our trained homemakers help maintain a safe, comfortable living environment while promoting client well-being and independence.
Respite
Respite care offers temporary relief for primary caregivers of individuals with disabilities. Our trained staff provides personalized care in homes or communities, allowing caregivers to rest while ensuring clients receive consistent, compassionate support.
IHS with Training
Intensive Home Services (IHS) with training provide specialized care for individuals requiring advanced support. Services include health-related tasks, behavior management, and skill development. Our staff receives ongoing training to deliver safe, effective care tailored to complex needs.
Night Supervision
Night Supervision ensures safety and support for individuals during nighttime hours. Our caregivers assist with toileting, positioning, and monitoring to promote restful sleep and address nighttime challenges in home settings.
People
Valerie Anderson
RN/Co-Owner
Valerie Anderson, RN, co-owner since 2006, manages registered nurses and intensive waivered programs. She oversees employee education, policies, and CPR/First Aid training, ensuring high-quality care standards across all services.
Jenna Totten
Co-Owner
Jenna Totten, co-owner since 2023, manages payroll, human resources, and billing. Her expertise ensures efficient operations and compliance with employee and client needs while maintaining financial accountability.
Danielle Kalor
RN Case Manager
Danielle Kalor, RN Case Manager since 2014, coordinates care for clients in Zimmerman, Onamia, Mora, and surrounding areas. She ensures personalized service delivery and staff-client alignment for optimal outcomes.
Kailey Anderson
RN Case Manager
Kailey Anderson, RN Case Manager since 2022, oversees clients in Zimmerman, Elk River, Monticello, and nearby regions. She focuses on matching skilled caregivers with client needs for consistent, compassionate care.
Joy & Jessica
Staffing Coordinators
Joy and Jessica handle hiring, orientations, and staffing coordination. Their team manages diverse office tasks and connects clients with qualified caregivers to meet immediate and long-term care requirements.
Questions
What services does North Country Home Care II provide?
We offer PCA/CFSS, Homemaking, Respite, IHS with training, Night Supervision, and ICLS services for individuals with disabilities in Minnesota.
How do I qualify for services?
Eligibility requires Medical Assistance, Minnesota Care expanded benefits, or Alternative Care program participation. Clients must make care decisions or have a responsible party.
Do you coordinate with insurance or social workers?
Yes, we work directly with county social workers, public health nurses, and insurance providers to coordinate care and ensure coverage.
Are services available in rural areas?
Yes, we specialize in serving rural Midwest counties in Minnesota with home and community-based care solutions.
What training do caregivers receive?
Our staff receives CPR/First Aid training and specialized instruction for health-related tasks, behavior management, and client-specific care needs.
How are caregivers matched with clients?
Our RN case managers assess client needs and match them with qualified caregivers based on location, experience, and service requirements.