Business Details
29 Years
experience
Emergency
services
Your Trusted Veterinarian in Millington, TN
Big Creek Animal Hospital in Millington, TN, has been providing comprehensive veterinary care for over 20 years. Our dedicated team, led by Dr. Kim Garner and Dr. Barbara Wowk, prioritizes compassionate treatment, advanced medical technology, and client education to ensure the well-being of pets and their families. We offer a full range of services including wellness exams, surgical procedures, emergency care, and boarding, all delivered with a commitment to personalized attention and affordability.Our staff combines extensive experience with ongoing professional development to address complex medical needs while maintaining a welcoming environment for pets and owners alike. With a focus on preventive care and transparent communication, we strive to build lasting relationships within our community through unwavering dedication to animal health.
Services
Veterinary Exams
Vaccinations
Spay/Neuter
Dental Care
Boarding Services
Grooming
Emergency Care
X-Ray Facilities
Ultrasound Exams
Geriatric Care
Details
- Year established: 1997
Highlights and features
- We offer over 20 years of veterinary experience with advanced diagnostic tools and surgical expertise.
- Our team provides 24/7 emergency care through partnerships with local emergency centers.
- We prioritize client education about preventive medicine, nutrition, and pet health management.
- Our staff maintains rigorous professional development, including certifications in laser therapy and emergency response.
- We combine personalized attention with affordable pricing for comprehensive pet wellness.
What people say
Compassionate staff
Saved my pet
Reasonable prices
Greet pets by name
Excellent communication
Services
Veterinary Exams
Our comprehensive wellness exams include ear cleaning, eye checkups, dental hygiene assessments, and anal gland expression. We emphasize early disease detection through blood work and urinalysis for geriatric pets. Our doctors provide personalized health recommendations while maintaining a calm environment for anxious animals.
Emergency Care
We handle critical cases including GDV (bloat), poisoning, heat stroke, and trauma from accidents. Dr. Garner provides after-hours emergency services at the Animal Emergency Center. Our team prioritizes rapid stabilization and clear communication with pet owners during crisis situations.
Spay/Neuter
We offer surgical sterilization for cats and dogs at specific age ranges based on breed size. Our packages include pre-surgical exams, anesthesia, and post-operative care. We provide 25% discounts for spay/neuter procedures when purchased with puppy/kitten wellness packages before six months of age.
Grooming Services
Our grooming department provides bathing, nail trimming, and coat maintenance. We require advance deposits for appointments to ensure commitment. Groomers maintain detailed knowledge of each client's preferences while prioritizing animal comfort during handling and procedures.
Boarding Services
We offer temporary housing for pets requiring medical monitoring or routine stays. Our facilities accommodate special dietary needs and medication administration. Boarding clients receive regular exercise and personalized attention from our veterinary technicians during their stay.
People
Dr. Kim M. Garner
Veterinarian
Graduated from Kansas State University in 1991, completed internship at University of Missouri, and owned the practice since 1997. Provides emergency care services and maintains ongoing professional development.
Dr. Barbara Wowk
Veterinarian
Graduated from Auburn University School of Veterinary Medicine in 1976. Specializes in diagnostics and healing with 40+ years of clinical experience. Maintains active community involvement through music and martial arts instruction.
Renee
CEO / Office Manager
Has managed operations since 1997 acquisition. Completed CEO training at Fortis Business Solutions. Coordinates administrative functions while maintaining client relationship expertise through 25+ years of direct interaction.
Misty
Director of Administration
Manages front desk operations with business education from Fortis Business Solutions. Coordinates client communications and maintains administrative systems while supporting animal care initiatives.
Sydney
Groomer
Professional pet groomer with six years of experience. Maintains long-term client relationships through personalized care. Handles all breeds with expertise in coat maintenance and animal handling techniques.
Questions
How do you handle pet emergencies?
We treat priority 1 cases like GDV, poisoning, and trauma immediately. Call our emergency line for urgent situations outside regular hours.
When should pets be spayed or neutered?
Cats at 5 months; small dogs 6-9 months; medium dogs 9-12 months; large breeds 9-18 months based on adult weight estimates.
What's included in your wellness packages?
Puppy packages include exams, vaccinations, deworming, and heartworm prevention. Kitten packages cover exams, FVRCP vaccines, and leukemia testing.
What's your appointment cancellation policy?
Missed appointments require 24-hour notice. Late cancellations incur fees after second occurrence to maintain scheduling fairness for all clients.
Do you offer grooming services?
Yes, with non-refundable deposits required for appointments. Services include bathing, nail trimming, and coat maintenance for all breeds.
How often should pets receive checkups?
Annual exams recommended for adult pets. Geriatric animals (8+ years) require bi-annual visits with blood work and chest x-rays.
Reviews (5)
Franklin Brown
Oct 09, 2021
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Dr Garner performed unauthorized procedures on my dog and then overcharged me for work I never asked for or needed for my dog. When I found out and questioned the staff how this could happen they got an attitude. Stay away from this place.
Chelsea Marie Landis
Sep 23, 2021
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Dr. Garner and her staff really are the best out there. She’s performed emergency surgery and saved two of my cats, and taken excellent care of all three any time I’ve needed their help. If it’s a specialized issue, she will recommend the best specialists she knows (my oldest had to see an ophthalmologist). They listen to your input and really understand how you feel as a pet parent. I can’t recommend a better place.
Samantha Irene Gilliland
Sep 05, 2020
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She is wonderful I love this vet she explains what was wrong with our cat and let me ask as many questions as j wanted and was not bothered by them at all. She worked us in due to it being a emergency. We are planning on going to them from now on. Staff is amazing and kind and the doctor is simply amazing :) my whiskey is feeling better and I can’t thank them enough
Jake B. Schorr Iv
Jul 24, 2020
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Awsome Staff very personable and Doc Kim ,is Wonderful no nonsence Great person ,wish she still took care of our horses , recomend her hands down for your pets .
Sara Harden
Dec 13, 2019
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Dr. Garner and her staff are amazing. Very thorough and super sweet. Couldn’t ask for a better vet. They give it 110%!
