Business Details
26 Years
experience
Your Trusted Partner for Custom Security Solutions
Founded in 2000, Palmetto Alarm was established with a clear mission: to provide superior security solutions while prioritizing personalized service. Our approach focuses on tailoring systems to individual client needs, ensuring every solution addresses specific security concerns with innovation and expertise. With over 25 years of experience, we deliver state-of-the-art technology backed by a team of dedicated professionals committed to long-term customer satisfaction.Our salaried employees, from Account Representatives to Installation Technicians, emphasize transparency, ethical practices, and ongoing support beyond initial installation. Headquartered in West Columbia, South Carolina, we serve residential and commercial clients across the region, combining cutting-edge equipment with localized service to build trust and reliability.
Services
Security System Installation
Surveillance Solutions
24/7 Monitoring
Smart Home Integration
Commercial Security
Residential Alarms
Camera Systems
Equipment Maintenance
Details
- Year established: 2000
Highlights and features
- We offer 25+ years of specialized security expertise in South Carolina.
- Our systems are fully customized to address individual property requirements.
- Salaried professionals prioritize client needs over sales-driven approaches.
- We use only top-tier, integrated security technology for reliable performance.
- Proven track record of 10/10 customer satisfaction from long-term clients.
What people say
Great Service
Top Notch
Outstanding Equipment
Fast Reliable Service
Highly Recommended
Services
Security System Installation
Custom residential and commercial security system installations using advanced technology. Our experts design solutions that integrate alarms, cameras, and smart home features for comprehensive protection. Systems are tailored to property layouts and client-specific security needs.
24/7 Monitoring
Round-the-clock monitoring services for immediate response to security breaches. Professional technicians track system alerts and coordinate with authorities when necessary. Provides real-time notifications to clients via mobile devices for enhanced peace of mind.
Surveillance Solutions
Installation of wired and wireless camera networks for property monitoring. Features include night vision, motion detection, and remote access. Commercial systems offer high-definition recording with cloud storage options for businesses requiring extended footage retention.
Smart Home Integration
Connect security systems with smart home devices for centralized control. Enables remote locking/unlocking doors, arming/disarming alarms, and live camera feeds through mobile apps. Integrates with doorbells and lighting systems for enhanced security layers.
Equipment Maintenance
Ongoing maintenance and technical support for existing security systems. Includes equipment diagnostics, software updates, and repair services. Ensures optimal performance of alarms, cameras, and monitoring devices throughout their lifecycle.
Questions
What areas do you service?
We primarily serve South Carolina with a focus on the West Columbia metropolitan area.
Do you offer 24/7 monitoring?
Yes, all our security packages include 24/7 professional monitoring with immediate alert response.
What equipment brands do you use?
We install top-tier, industry-leading security equipment selected for reliability and advanced features.
Can I view camera footage remotely?
Yes, our surveillance systems include mobile app access for real-time viewing from anywhere.
Are there contract terms?
We offer flexible service agreements with no hidden fees or mandatory long-term commitments.
How quickly do you respond to service requests?
Our team prioritizes urgent security issues and typically responds within 24 hours for non-emergency requests.
Reviews (4)
Zackary Henderson
Aug 01, 2020
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STAY AWAY!!!! I had my account on auto pay and could not make a payment. Palmetto Alarm had the nerve to file a case with the state fraudulent check department when I could not make the payment. I was ONE month behind!!! The lady at the fraudulent check department said she had no choice but to proceed with charges against me if I did not make the payments. Do yourself a favor and avoid these guys at all cost. There are plenty of other options out there.
Lisa Canzater
Dec 04, 2018
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Awesome company!!! Jeff worked really fast to get my installation scheduled quickly. The technicians were friendly. Love my system and the ability to use the app on my phone!!! I am glad I selected them for my security needs!
Barbara Burke
Sep 19, 2018
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Great installation of our home security system and great service. Also gave us instruction on how to view the recordings on our security cameras. Additionally connected our doorbell to ring through the security system.
Carol Propps-Wright
May 13, 2018
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Preys on the elderly! Advised my 90 year old mom does not have the capacity to understand signing a 5 YEAR CONTRACT. I received a copy of her contract and it further proves my suspicion...there are electronic signatures AND an email address in my moms name! My mom knows NOTHING about email!! Fraud, at best, unethical.
Called for assistance and to advise no payments would be forthcoming, I explained they are welcome to pick up their equipment. I was told a mechanical lien would be placed on her home! Anyone with a single good eye could see she isn't competent to understand what she signed. Mom
Called for assistance and to advise no payments would be forthcoming, I explained they are welcome to pick up their equipment. I was told a mechanical lien would be placed on her home! Anyone with a single good eye could see she isn't competent to understand what she signed. Mom
