Business Details
Professional Carpet Cleaning in Buffalo, NY
At Dirtyrugs.com, we have dedicated over two decades to perfecting the art of professional carpet, upholstery, and rug cleaning in Buffalo, NY. Founded by John Rotolo, our family-owned business combines advanced steam cleaning technology with eco-friendly solutions to deliver deep, chemical-free results that extend the life of your textiles. Serving Western New York from our base in Hamburg, we prioritize personalized service, transparent pricing, and meticulous attention to detail, ensuring every client receives tailored solutions for high-traffic zones, delicate fabrics, and persistent stains. Recognized as a Neighborhood Favorite by Nextdoor, our commitment to quality is reflected in our 5.0 Google rating and long-standing client relationships built on trust and exceptional outcomes. 
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Stain Removal
Eco-Friendly Cleaning
Highlights and features
- We use eco-friendly, chemical-free steam cleaning methods safe for pets and children.
- Our founder has over 20 years of hands-on experience in textile restoration.
- We offer customized solutions for high-traffic areas, delicate fabrics, and stubborn stains.
- Transparent pricing with no hidden fees or long-term contracts.
- Recognized as a Neighborhood Favorite by Nextdoor for consistent quality and reliability.
What people say
Honest and reliable
Excellent job
Reasonably priced
Pet-friendly solutions
Restored like new
Services
Carpet Cleaning
Our truck-mounted steam cleaning system uses high-pressure hot water extraction to remove deep-seated dirt, allergens, and bacteria. This method extends carpet lifespan while ensuring fast drying times and chemical-free results. Ideal for residential and commercial spaces in Buffalo, NY, our process includes pre-treatment, thorough rinsing, and a final inspection to meet professional standards.
Upholstery Cleaning
We specialize in cleaning all upholstery types, including fabric, leather, and delicate materials. Our eco-friendly solutions remove stains, pet dander, and odors while preserving fabric integrity. The process involves inspection, pre-treatment, steam cleaning, and final quality checks to restore furniture to like-new condition without compromising safety for families or pets.
Rug Cleaning
Our rug cleaning service handles Persian, wool, and synthetic rugs with customized techniques to prevent damage. We remove embedded dirt, eliminate odors, and restore colors through pre-treatment, specialized rinsing, and controlled drying. This preserves rug value while improving indoor air quality by removing allergens trapped in fibers.
Stain Removal
Targeted stain removal addresses coffee spills, pet accidents, and permanent marks using advanced enzymatic cleaners. Our technicians assess each stain's composition to determine the most effective removal method while protecting textile fibers. A satisfaction guarantee ensures re-cleaning of any unsatisfactory areas at no additional cost.
Eco-Friendly Cleaning
All services use non-toxic, biodegradable cleaning agents that meet environmental safety standards. Our chemical-free steam cleaning process reduces water waste and eliminates harmful residues, making it safe for children, pets, and sensitive ecosystems. This approach aligns with our commitment to sustainability without compromising cleaning effectiveness.
People
John Rotolo
Owner & Operator
John Rotolo founded Dirtyrugs.com over 20 years ago in Hamburg, NY. With decades of hands-on experience, he specializes in eco-friendly textile restoration for residential and commercial clients. Known for his personalized approach, John handles every job personally, ensuring meticulous results and long-term client relationships built on trust and reliability.
Questions
What cleaning method do you use?
We use steam cleaning (hot water extraction) with eco-friendly solutions and no harsh chemicals.
How long does drying take?
Carpet dries in 24 hours; upholstery dries faster with proper ventilation.
Can all stains be removed?
Most stains are removable, but some permanent marks may remain despite our best efforts.
Do you offer a satisfaction guarantee?
Yes, we'll re-clean any unsatisfactory areas at no additional cost.
How are prices determined?
Quotes consider room size, soiling level, and specific cleaning requirements during inspection.
Reviews (2)
Tank T.
Jul 12, 2018
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Our rugs are pretty " shot " pet stains and matted from foot traffic...John did a great job at a very fair ( with coupon ) price. John dors not seem to be into small talk lol...which is good because he got the job dome quickly and effectively.
Denise Woodruff
Jul 06, 2016
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John did a great job. He got up stains and moved more furniture than I thought he would. Another plus is that the carpeting is not saturated with liquid. It is damp but will probably dry by morning.
